Changing seat on second segment

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Jan 24, 2017 | 5:49 am
  #1  
I am flying BOS-SFO-BOS on JBU. Flew out here the other day, flying back on Friday. I have a middle seat for my return flight, and I'd like to change it. Prior to flying out here, I had the option to change seats on the website, but now when I log in to manage my flight, the I don't have the option. How can I go about trying to change my seat?
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Jan 24, 2017 | 12:54 pm
  #2  
Call them. Their phone agents are helpful
Edit: caliform mentioned Twitter; they are also quick to reply on Facebook (~1 hour response time).
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Jan 24, 2017 | 11:35 pm
  #3  
+1 on the phone, also try Twitter if you have an account. They're very quick to reply.
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Jan 26, 2017 | 6:02 pm
  #4  
I called em, and I got an aisle seat. Thanks all!
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Dec 18, 2019 | 8:50 pm
  #5  
So wait, it's impossible to change the seat via the JetBlue website on any successive segments of an itinerary after being checked-in? (The option is currently greyed out for me - found this thread via search.)
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Dec 19, 2019 | 4:57 am
  #6  
Was it a "Blue Minus" fare?
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Dec 19, 2019 | 6:16 am
  #7  
Quote: So wait, it's impossible to change the seat via the JetBlue website on any successive segments of an itinerary after being checked-in? (The option is currently greyed out for me - found this thread via search.)
Usually the website seat map is only locked out when you're actively checked into one of the flights on the itinerary. But a quick gander around these parts will reveal that JetBlue's website doesn't always function exactly as it's supposed to.
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Dec 19, 2019 | 8:27 am
  #8  
Quote: Was it a "Blue Minus" fare?
No, it's a Mint r/t.

Quote: Usually the website seat map is only locked out when you're actively checked into one of the flights on the itinerary. But a quick gander around these parts will reveal that JetBlue's website doesn't always function exactly as it's supposed to.
I'm currently checked-in for the outbound of a r/t itinerary. Will the seat map for the inbound become "unlocked" once the outbound flight departs (or completes)?

This seems like a huge system limitation....
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Dec 19, 2019 | 9:54 am
  #9  
If you're checked in for a flight, you cannot modify. You can uncheck yourself in, modify and then check in again.
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Dec 19, 2019 | 2:54 pm
  #10  
I'd also suggest the chat function on the website, assuming the wait time isn't too long. I was in a similar dilemma in September and they sorted it out in a few minutes.

-J.
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