Points posting slowly
Jul 21, 2016, 1:09 pm
#4
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,205
I had two flights on the 13th, the first one posted a few days ago. Second one hasn't yet. Hoping it posts sometime today or overnight. Original flight was cancelled, so hoping that didn't somehow mess up my points earning on my re-booked flight.
Jul 28, 2016, 10:07 am
#5
Join Date: Jul 2016
Posts: 1
My points posted overnight but wanted to add the Family Plan where you can pool points as a family. What a stupid process that is! I have to create unique emails accounts for my young children- then go into those accounts myself and click "ok to add" to family plan. I then have to create a separate account for each child so that we can then pool them together. Why not just allow one email for the family and add the kids /spouse under one?
Jul 28, 2016, 10:22 am
#6
Join Date: Jan 2009
Posts: 1,618
Hi -
A lot of these programs seem to require unique email addresses. Maybe because they have it as a required field? Also maybe so they can send announcements out to more addresses?
It took 2 weeks for my recent flights to get posted. Also, if you change the reservation 2x, apparently it loses track if you booked the ticket online -- meaning it will not credit those 3points/$. When the light finally posted, I had to call in for them to manually credit the online booking points.
A lot of these programs seem to require unique email addresses. Maybe because they have it as a required field? Also maybe so they can send announcements out to more addresses?
It took 2 weeks for my recent flights to get posted. Also, if you change the reservation 2x, apparently it loses track if you booked the ticket online -- meaning it will not credit those 3points/$. When the light finally posted, I had to call in for them to manually credit the online booking points.
Aug 11, 2016, 10:22 pm
#8
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,638
How long do partner points (more specifically a hotel stay) typically take to post? Does it really take 6-8 weeks as indicated on the site?
Last edited by diburning; Aug 12, 2016 at 2:31 pm
Aug 12, 2016, 4:25 am
#9
Join Date: Aug 2016
Posts: 6
Aug 19, 2016, 8:22 pm
#12
Join Date: Jun 2015
Programs: AA LP pleb, QR Plat., Bonvoy Ti, IHG Diamond Amb, Foolish Hoarder of Miles, Fid. Def.
Posts: 125
I emailed them after a slow posting last month. The TrueBlue system is apparently having some issues; I had some bonuses (like the Mosaic qualification bonus) fail to post, but a phone call got it sorted out in minutes. If it's been more than 7-10 days, call 'em.
Aug 22, 2016, 6:27 am
#13
Join Date: Dec 2011
Location: BOS
Programs: B6, Amtrak, DL, AA, Marriott, Hilton
Posts: 274
On a recent round trip, (actually two one-ways), the points for the flight posted within 3-4 days. We bought up to EMS on the return, those points didn't post until two weeks later. Just as I was remembering to log in and fill out the missing points at the 14 day mark, they were there.
Aug 24, 2016, 10:45 am
#14
Join Date: Aug 2015
Location: NYC
Programs: Marriott Platinum, JetBlue Mosaic, Hilton Silver
Posts: 711