Weird pricing glitch

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Feb 9, 2016, 8:11 am

wroxpopuli

Original Poster

Join Date: Jul 2009

Posts: 53

Weird pricing glitch

I'm looking to book a flight in Oct. I see the same fare on both Kayak and Google Flights but when I click through to book the flight on the Jet Blue flight it is several hundred dollars higher. Is it common for Kayak and Jet Blue to show phantom Jet Blue fares? Any reason to think those sites are somehow tapping into a lower fare that isn't yet available on the Jet Blue site?

Feb 9, 2016, 10:50 am

cbro

Join Date: May 2004

Posts: 70

Yes, I found the same thing on Sunday and again today. One example was a BOS-RSW flight listed as 137 one way vs 318 on jetblue.com

Feb 9, 2016, 1:54 pm

hi55us

Join Date: Jun 2014

Location: PSC

Programs: Hilton Diamond/IHG Platinum/DL Plutononium

Posts: 1,729

Book the higher priced flight on the B6 Website, then screenshot orbitz and get a $100 credit from this policy:

http://www.jetblue.com/flying-on-jet...Blue#best-fare

Feb 10, 2016, 6:02 am

moulder3

Join Date: Aug 2004

Programs: SPG Lifetime Platinum, Hyatt Diamond, JetBlue Mosaic, AA Platinum, National Executive Elite

Posts: 602

Quote:

Originally Posted by hi55us

Book the higher priced flight on the B6 Website, then screenshot orbitz and get a $100 credit from this policy:

http://www.jetblue.com/flying-on-jet...Blue#best-fare

Unless I'm missing something, the $100 price-match credit policy has some serious flaws. First off, JetBlue doesn't actually match the lower fare (in this case over $150 difference). Secondly, the $100 credit you receive is "nontransferable, valid for one year from date of issuance, and good for future travel only. [It] cannot be applied toward the current flight purchase."

Am I wrong?

Feb 10, 2016, 6:11 am

sbm12

A FlyerTalk Posting Legend

Join Date: Apr 2001

Location: PSM

Posts: 69,232

Quote:

Originally Posted by hi55us

Book the higher priced flight on the B6 Website, then screenshot orbitz and get a $100 credit from this policy:

http://www.jetblue.com/flying-on-jet...Blue#best-fare

Who said the same price is available on the OTAs? And odds are they'll deny the claim when it reprices on the final purchase page of those sites, too.

There have been some caching problems with ITA (both Kayak & GFlights use ITA as their underlying technology) and certain carriers in the past. Seems like JetBlue is getting more of these, unfortunately.