we found your reservation but you can't olci- why?
Nov 20, 2012, 8:51 am
#1
Original Poster
Join Date: Jul 2005
Location: Dublin,Ireland and Nice France
Programs: BA Gold
Posts: 2,058
we found your reservation but you can't olci- why?
Just tried to check in on line for a jet blue flight later today and the error says ,"we found your reservation but can't check you in,please go to a desk at the airport"
What does this usually mean?
we paid for 1 a and c a number of weeks ago.
Its the last flight of the day and was already schedule changed a few weeks ago to an hour later.
Is it possibly overbooked or worse cancelled?
Can we find out before we go to the airport? How?What would our options be?
Thanks
What does this usually mean?
we paid for 1 a and c a number of weeks ago.
Its the last flight of the day and was already schedule changed a few weeks ago to an hour later.
Is it possibly overbooked or worse cancelled?
Can we find out before we go to the airport? How?What would our options be?
Thanks
Nov 20, 2012, 11:30 am
#2
Join Date: May 2012
Location: New York
Programs: Marriott Lifetime Titanium, Hertz Pres. Circle, HHonors Diamond
Posts: 561
I would just call them up directly to see if they can tell you over the phone the reason why you can't check-in. I'm not sure if this rule applies to jetBlue, but I think they first ask for any volunteers if a flight is oversold.
Nov 20, 2012, 1:31 pm
#3
Join Date: Apr 2006
Programs: jetBlue TrueBlue, Marriott Rewards, Hilton Honors Diamond
Posts: 2,164
the chance of your flight being overbooked is very very very slim. We don't overbook except only in extreme cases. There is a good chance that it's just a glitch in the system that is preventing you from OLCI. As gk17 mentioned i'd give our reservations center a call and see what the holdup may be.
Nov 27, 2012, 12:28 pm
#6
Join Date: Jan 2004
Location: Boston MA
Programs: US SP, JetBlue Mosaic, AMEX Plat
Posts: 101
Out of 100+ B6 flights, I had this ONCE. The system apparently never authorized/charged my credit card yet the reservation was confirmed and I was on the flight. They didn't catch it until I showed up at the ticket counter being denied OLCI and Kiosk check-in.... I had to pull up my bank records on my phone because I didn't believe them but sure enough, the website never charged my card. Go figure.