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I took my first B6 flight yesterday from EWR to BOS ($9 fare) since you can now get AAdvantage miles on certain routes (only RDMS but I will blow way past the 100K miles needed for EXP this year). The flight to BOS was about 45 minutes late due solely to weather but yet I was given a $15 voucher for future travel as a sign of goodwill? Is this real, with AA you would have at best got a canned form letter (and I would never ask for compensation with weather anyway.)
I was very impressed with the onboard service. Not F/J on AA but very nice indeed for Y.
I was very impressed with the onboard service. Not F/J on AA but very nice indeed for Y.
Compensation
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I was very impressed with the onboard service. Not F/J on AA but very nice indeed for Y.
I believe that is SOP for Jetblue. Congrats on making money on your flight.Originally Posted by newyorkgeorge
I took my first B6 flight yesterday from EWR to BOS ($9 fare) since you can now get AAdvantage miles on certain routes (only RDMS but I will blow way past the 100K miles needed for EXP this year). The flight to BOS was about 45 minutes late due solely to weather but yet I was given a $15 voucher for future travel as a sign of goodwill? Is this real, with AA you would have at best got a canned form letter (and I would never ask for compensation with weather anyway.)I was very impressed with the onboard service. Not F/J on AA but very nice indeed for Y.
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Don't believe so-- was your TV working?Originally Posted by newyorkgeorge
The flight to BOS was about 45 minutes late due solely to weather but yet I was given a $15 voucher for future travel as a sign of goodwill? Is this real, with AA you would have at best got a canned form letter (and I would never ask for compensation with weather anyway.)
$15 is the standard "your TV is broken" voucher. Generally no compensation is given for purely weather related delays/cancels, and the compensation for controllable irregularities start at $25. So I'm thinking a memo got sent that your TV didn't work.
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TV was fine and I really enjoyed it (after flying countless flights on an AAOriginally Posted by LiaJB
$15 is the standard "your TV is broken" voucher. Generally no compensation is given for purely weather related delays/cancels, and the compensation for controllable irregularities start at $25. So I'm thinking a memo got sent that your TV didn't work.
MD80). The FA had said something about all paxs getting a $15 credit but I did not get the reason (I think I ignored it because I thought he must mean some kind of promotional thing for example if you apply for their co-branded credit card.) But the next day I got an email from B6 apologizing for the delay (45 minutes any NYC FF knows that is nothing) and providing a $15 electronic voucher. Strange but quite nice.^
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MD80). The FA had said something about all paxs getting a $15 credit but I did not get the reason (I think I ignored it because I thought he must mean some kind of promotional thing for example if you apply for their co-branded credit card.) But the next day I got an email from B6 apologizing for the delay (45 minutes any NYC FF knows that is nothing) and providing a $15 electronic voucher. Strange but quite nice.^
Did the flight attendants offer you a full selection of beverages and 2 snacks? We are currently in the process of changing our service around a bit and they've been testing if we could possibly get a full beverage service in on the NYC runs, specifically BOS-JFK-BOS and BOS-EWR-BOS. I was part of the test group that did a full beverage test on a BOS-JFK flight and an announcement was made that all customers would get a $15 voucher just in case we couldn't complete the entire service.Originally Posted by newyorkgeorge
TV was fine and I really enjoyed it (after flying countless flights on an AAMD80). The FA had said something about all paxs getting a $15 credit but I did not get the reason (I think I ignored it because I thought he must mean some kind of promotional thing for example if you apply for their co-branded credit card.) But the next day I got an email from B6 apologizing for the delay (45 minutes any NYC FF knows that is nothing) and providing a $15 electronic voucher. Strange but quite nice.^
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Only one snack. Most airlines (other than DL and WN) have totally done away with all snacks. Not a bad deal, a $15 voucher to give up a bag of pretzels.Originally Posted by JetBlueFA
Did the flight attendants offer you a full selection of beverages and 2 snacks? We are currently in the process of changing our service around a bit and they've been testing if we could possibly get a full beverage service in on the NYC runs, specifically BOS-JFK-BOS and BOS-EWR-BOS. I was part of the test group that did a full beverage test on a BOS-JFK flight and an announcement was made that all customers would get a $15 voucher just in case we couldn't complete the entire service.
Full service
(even selling beers on the flight).
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I was impressed that you could do a express service when you are in the air for a 35-45 minutes. I am curious to see if you can do a full one that quickly.Originally Posted by JetBlueFA
Did the flight attendants offer you a full selection of beverages and 2 snacks? We are currently in the process of changing our service around a bit and they've been testing if we could possibly get a full beverage service in on the NYC runs, specifically BOS-JFK-BOS and BOS-EWR-BOS. I was part of the test group that did a full beverage test on a BOS-JFK flight and an announcement was made that all customers would get a $15 voucher just in case we couldn't complete the entire service.
(even selling beers on the flight).
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(even selling beers on the flight).
As long as you don't use 'the cart' which takes a lot of extra time, it is no problem. WN usually does it MDW-STL which is 35-40 minutes in the air.Originally Posted by bmg42000
I was impressed that you could do a express service when you are in the air for a 35-45 minutes. I am curious to see if you can do a full one that quickly.(even selling beers on the flight).
LH does a full service on FRA-MUC which is 187 miles. In business class it includes a snack box and two drinks. Yes, they use more FAs to make it happen, but it is damn impressive to watch (or experience) when they do it.
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How does the cart make the service longer? Originally Posted by lougord99
As long as you don't use 'the cart' which takes a lot of extra time, it is no problem. WN usually does it MDW-STL which is 35-40 minutes in the air.
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It takes time to get it out and set it up. It slows movement in the aisle, too.Originally Posted by audio-nut
How does the cart make the service longer?
By taking all the orders, pouring a bunch at once and delivering them all there are efficiencies in the process.
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By taking all the orders, pouring a bunch at once and delivering them all there are efficiencies in the process.
When did Jetblue start pouring drinks?Originally Posted by sbm12
It takes time to get it out and set it up. It slows movement in the aisle, too.By taking all the orders, pouring a bunch at once and delivering them all there are efficiencies in the process.
I'll give you that it inhibits movement throughout the cabin but using a cart is absolutely faster. Did LH use a cart in coach in your example?