Change flight booked with points?
Jun 14, 2010, 3:21 pm
#1
Original Poster
Join Date: May 2010
Programs: Hyatt Diamond, Marriott Platinum, Delta Diamond
Posts: 73
Change flight booked with points?
I have a flight that I booked with points but now need to change it. The 'Change This Flight' option is greyed out next to the itinerary. Does anyone know how that works? Do they still charge the $100 fee? What if the new flight is more expensive (in points and dollars)? Am I totally screwed?
Thanks for your help.
Thanks for your help.
Jun 14, 2010, 3:31 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
4.4 Once an Award Flight is booked using Points, it may only be cancelled prior to scheduled departure by calling 1-800-JETBLUE, TTY/TDD 1-800-336-5530, and paying a $100 cancellation fee. Points will then be re-deposited to the Member's Account. Points used to purchase the Award Flight will be automatically forfeited if a passenger does not cancel prior to scheduled departure.
Jun 14, 2010, 3:46 pm
#3
Original Poster
Join Date: May 2010
Programs: Hyatt Diamond, Marriott Platinum, Delta Diamond
Posts: 73
Thanks for the quick reply!
I booked one way with points and the other way in cash. Does that count as separate itineraries? Would I have to pay 2 x $100 to change both?
I booked one way with points and the other way in cash. Does that count as separate itineraries? Would I have to pay 2 x $100 to change both?
Jun 14, 2010, 4:02 pm
#4
Join Date: Dec 2005
Location: NYC
Programs: SPG, AA, BA, CO, UA, US, B6, DL, Amex MR, HH
Posts: 1,009
If they have separate confirmation numbers, then yes. However, you might be able to get a sympathetic agent who won't charge you for both.
Seems strange though, that you can't change the award flight but only cancel them.
Seems strange though, that you can't change the award flight but only cancel them.
Jun 14, 2010, 6:59 pm
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232