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-   -   Refused entry to Japan (https://www.flyertalk.com/forum/japan/2097133-refused-entry-japan.html)

HkCaGu Oct 10, 2022 11:00 pm

If you had a round-trip ticket now it's completely used. Not sure of your dates, but had you flown into NRT I guess it may have been cheaper if you bought/redeem a GUM flight on the spot and sit out until the 11th.

zombietooth Oct 10, 2022 11:25 pm


Originally Posted by Ghoulish (Post 34671135)
Most countries have a process to assess an individual case and if no intentional misrepresentation was found, along with the traveller presenting no risk, they will often grant permission to enter, perhaps with some additional restriction like reporting to officials on the day of departure.

If this is as described, Japan acted in their all too typical, bordering on xenophobic, manner regarding foreigners by acting this way. After all, in a few short days NO visa would be required.

Most immigration authorities, even in the notoriously strict United States, would have exercised some discretion in this set of circumstances and almost certainly allowed short term entry.

I hope that, after today, there will be no further unreasonable deportations. However, I wouldn't bet on it.

Perhaps the MOD'S can create a thread for FT'ers to report their Japanese Immigration interactions from this day forward. It would prove a valuable resource should any unforeseen problems arise.

BRITINJAPAN4 Oct 10, 2022 11:48 pm


Originally Posted by donjo (Post 34671009)
I wouldn't say they have "no responsibility" as by law they are responsible for removing me from Japan when immigration stated I didn't meet the entry qualifications. I'm not expecting United to be proficient in visas from multiple countries but if they can't reliably identify a good one from a bad one, what is the point of showing them this document. They vouch for the credibility of many other documents such as the passport being valid, the COVID vaccine card being legitimate, etc.


They don't have any responsibility to you, this has been subject of many threads and arguments but always in the end its clear, only you are responsible, or your TA or other agent if you used one.

The airlines check for THEIR protection as they are responsible to the arrival country to export you if you are refused entry, I would consider myself extremely lucky to be repatriated in buisiness class
and I would be talking to whoever arranged the visa, this is on them You should be sending United a letter of thanks !

nk15 Oct 11, 2022 12:33 am

This was a rare, freak accident situation, and your visa preparer is to blame.

uanj Oct 11, 2022 12:40 am


Originally Posted by nk15 (Post 34671261)
This was a rare, freak accident situation, and your visa preparer is to blame.

I tried saying tnis early on and everyone is off on the wrong track whether UA is to blame.

bocastephen Oct 11, 2022 12:41 am

I’m going to take a swing at this because it’s germane to your next attempted entry into Japan.

You bought a tour package as required at the time, and I’ll guess the tour operator applied for you to receive a tourist visa, very specific to entry for tourism and only tourism.

When you presented at immigration, did the topic of your visit to a piano factory come up in either casual mention or as an answer to a direct question? If so, the immigration inspector determined you were visiting for business purposes and therefore your visa type was incongruent to the purpose of your visit. Many countries are extremely strict about this, the USA included.

So, now you have a deportation record in Japan, and IIRC, that is one of the questions on the entry form, so you want to get ahead of this problem before attempting to travel to Japan again by asking your local consulate if the purpose of your visit includes meeting a piano factory, does that mean your entire visit is for business purposes (the answer is likely yes), and do you need a business visa for entry even if tourism entries are exempt from a visa. I would certainly reach out to the consulate to see if this situation can be mitigated before you present at immigration inside Japan again and risk another removal.

If you didn’t tell the tour operator that you planned on visiting the factory, it’s not their fault for failing to apply for a business visa. It’s also not United’s fault as they are not going to ask you immigration questions outside the scope of their usual check in procedures.

Stephan54 Oct 11, 2022 3:00 am

It sounds more like the piano factory tour was a tourist activity like visiting the Mazda factories, and perhaps not about doing business.

fumje Oct 11, 2022 3:35 am


Originally Posted by donjo (Post 34670991)
Curious to know if this has happened to anyone else and how you or United handled it...had plans to visit the Shigeru Kawai piano factory (Hamamatsu Japan) arranged months in advance. Hired a Japanese "government licensed tour guide" as it was required at the time of booking to obtain a visa. Booked round trip business class for a five day trip. Filled out all info on the United "travel ready" site. Tour guide requested all usual info "in order to get you your visa," such as passport number, flight info, hotel address, etc. A few days later she emailed a copy of my "visa." Arrived at Haneda two days ago and was told the visa was not done correctly. We were immediately escorted back to a United departure gate for deportation. They initially assigned me and my son coach seats which seemed like the worst part of it. Eventually moved to business when they realized business seats were going out empty. United planned on leaving me in Chicago to find my way home, though that was not my departing airport. I had to argue for them to get me back to my final US destination.

As of October 11 this is a non-issue as the visa requirement is gone for US citizens. It seems that this is something that should have been caught by the tour guide I paid to handle this matter or perhaps the United agent who confirmed to me that it was a valid visa when I checked in for the flight. Short of going to a Japanese embassy to have them review it, I'm not sure how I would know whether it was sufficient. Besides being out thousands in air fare, the discomfort of prolonged travel, we missed the piano tour which was arranged for my family. When I asked the United agent upon re-entering the US they say they bear no responsibility for checking documents. I asked them why they bother checking them then, and they had no answer. The tour guide apologized and had no answer as to why this happened. Hoping to avoid such unpleasantries in the future if anyone has been through something similar.

I think most of the relevant issues have been addressed by posters above.

I am wondering still about how this went. If you don't mind, could you share some more details about what happened on arriving?

oliver2002 Oct 11, 2022 5:17 am


Originally Posted by bocastephen (Post 34671271)
So, now you have a deportation record in Japan, and IIRC, that is one of the questions on the entry form, so you want to get ahead of this problem before attempting to travel to Japan again by asking your local consulate if the purpose of your visit includes meeting a piano factory, does that mean your entire visit is for business purposes (the answer is likely yes), and do you need a business visa for entry even if tourism entries are exempt from a visa. I would certainly reach out to the consulate to see if this situation can be mitigated before you present at immigration inside Japan again and risk another removal.

+1. You clearly had a very embarrasing experience in HND which most East Asian would consider a loss of face incident. I would also recommend contacting the Japanese Mission responsible for your region and formally ask what you did wrong and how you can set your record straight as you clearly had no ill intentions for your visit.

freakazoid Oct 11, 2022 5:51 am

My best guess would be on doing the eVisa process wrong. Like OP not being able to login and show his eVisa with a countdown on the phone, because he only got the PDF printout. That this is somehow related to a factory visit seems like a really wild guess to me. He was travelling with his family and they have some sort of interest in piano related activities, that's just tourism.

donjo Oct 11, 2022 5:57 am


Originally Posted by HkCaGu (Post 34671148)
If you had a round-trip ticket now it's completely used. Not sure of your dates, but had you flown into NRT I guess it may have been cheaper if you bought/redeem a GUM flight on the spot and sit out until the 11th.

I flew into Haneda. Half of the evening's departures were canceled, and the others were to Sydney, the US, and I believe Vietnam. I saw a Seoul flight leaving the following morning but they would not let me sleep in the airport to wait for it. We were arrived 32 hours before the visa requirement expired but they said the flight has to arrive after midnight on the 11th (something I later learned was incorrect).

donjo Oct 11, 2022 6:05 am


Originally Posted by fumje (Post 34671470)
I think most of the relevant issues have been addressed by posters above.

I am wondering still about how this went. If you don't mind, could you share some more details about what happened on arriving?

My son and I deplaned, had all of our forms in hand and submitted them to the immigration official. He asked if I was military and I said, "no." He then asked who was with me and I pointed to my teenage son who was being processed at an adjacent booth. They then put our passports in clear zip lock bags and led us to a corner of the room. They said, "visa no good." Fortunately I had the licensed government tour guide contact info and I immediately called her on What'sApp. I couldn't understand what they were saying but I heard her exclamations of surprise. I have asked her to look into it, and she replied that the visa was appropriately filled out but she had not filed it with the correct authorities. We begged to sleep in the airport for the 34 hours but there would be zero negotiations. A United airline gate agent was called to the area who immediately escorted us to a departure gate and told us to remain seated until we boarded the next flight home.

Ghoulish Oct 11, 2022 6:12 am

Unfortunately you seem to have been a victim of what's been just under the surface but come to the fore during covid.

https://www.japantimes.co.jp/news/20...n-immigration/

As for those saying a business visa would've been required, that wouldn't have been the case in less than 2 days, as short trips for business purposes do not, with Japan being a participant of the Visa Waiver Program.

donjo Oct 11, 2022 6:16 am


Originally Posted by bocastephen (Post 34671271)
I’m going to take a swing at this because it’s germane to your next attempted entry into Japan.

You bought a tour package as required at the time, and I’ll guess the tour operator applied for you to receive a tourist visa, very specific to entry for tourism and only tourism.

When you presented at immigration, did the topic of your visit to a piano factory come up in either casual mention or as an answer to a direct question? If so, the immigration inspector determined you were visiting for business purposes and therefore your visa type was incongruent to the purpose of your visit. Many countries are extremely strict about this, the USA included.

So, now you have a deportation record in Japan, and IIRC, that is one of the questions on the entry form, so you want to get ahead of this problem before attempting to travel to Japan again by asking your local consulate if the purpose of your visit includes meeting a piano factory, does that mean your entire visit is for business purposes (the answer is likely yes), and do you need a business visa for entry even if tourism entries are exempt from a visa. I would certainly reach out to the consulate to see if this situation can be mitigated before you present at immigration inside Japan again and risk another removal.

If you didn’t tell the tour operator that you planned on visiting the factory, it’s not their fault for failing to apply for a business visa. It’s also not United’s fault as they are not going to ask you immigration questions outside the scope of their usual check in procedures.

I purchased a rather expensive concert piano for my home. The final construction of the instrument is completed by one master craftsman sort of like an AMG engine in a Mercedes. They only make 3 or 4 of this model for the world each year. The salesman suggested that if I ever went to Japan they could arrange a private factory tour for me as a token of appreciation. They also create a bronze plaque with the name of people who buy this model and place on a wall in the factory. It took several months to arrange all this since the factory was still recovering from their COVID lockdowns. My son has no interest in pianos, so I promised him a day at Tokyo Disney if he would accompany me to the tour. I work as an ER doctor and my schedule has yet to return to anything sane, so besides having some bonding time for my son and I, it was going to be a nice respite from the 60-80 hrs work weeks. I'm sad to hear that it will be more difficult to re-enter Japan going forward, because it was something of great interest to us.

JimInOhio Oct 11, 2022 6:23 am


Originally Posted by Stephan54 (Post 34671422)
It sounds more like the piano factory tour was a tourist activity like visiting the Mazda factories, and perhaps not about doing business.

Agree. If you're taking a "tout" then basically by definition you are a "tourist". Business activities are more along the line of entering a country to try to sell something. The real intent is to screen out foreign nationals who may attempt to displace a citizen's emplyment.


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