How manage JAL reservation booked via Chase UR Portal?
Mar 20, 2024, 8:27 pm
#1
Original Poster
Join Date: May 2018
Posts: 12
How manage JAL reservation booked via Chase UR Portal?
I booked a couple tickets using Chases UR Portal. I was able to pick the seats and got an confirmation email with the reservation and confirmation #.
I created a mileage bank account with JAL but i can't seem to find a way to look up / link my reservation. I created the mileage bank account after booking the tickets, so i wasn't able to enter the number at booking.
There is no place to do a search for ticket / reservation in their website. The manage booking section only has "filters" and Purchased / Awarded filters but no option to actually enter any values.
Same with the app.
The flight appear to be JAL flights, not code shared.
Any insight will be appreciated.
Thanks!
I created a mileage bank account with JAL but i can't seem to find a way to look up / link my reservation. I created the mileage bank account after booking the tickets, so i wasn't able to enter the number at booking.
There is no place to do a search for ticket / reservation in their website. The manage booking section only has "filters" and Purchased / Awarded filters but no option to actually enter any values.
Same with the app.
The flight appear to be JAL flights, not code shared.
Any insight will be appreciated.
Thanks!
Mar 21, 2024, 3:26 am
#2
Join Date: Sep 2007
Location: Tokyo
Posts: 1,617
Shaaaaaame! Shaaaaaaaaaame!
JK (mostly lol).
I believe you should be able to go to https://www.jal.co.jp/jp/en/?city=TYO and then click Manage Bookings, International Flights, Flights/Award Tickets, then use the NON-JMB member section to enter your details. This is how I manage my awards booked via Asiamiles.
JK (mostly lol).
I believe you should be able to go to https://www.jal.co.jp/jp/en/?city=TYO and then click Manage Bookings, International Flights, Flights/Award Tickets, then use the NON-JMB member section to enter your details. This is how I manage my awards booked via Asiamiles.