FlyerTalk Forums - View Single Post - How manage JAL reservation booked via Chase UR Portal?
Old Mar 20, 2024 | 8:27 pm
  #1  
dv1
5 Years on Site
 
Join Date: May 2018
Posts: 15
How manage JAL reservation booked via Chase UR Portal?

I booked a couple tickets using Chases UR Portal. I was able to pick the seats and got an confirmation email with the reservation and confirmation #.
I created a mileage bank account with JAL but i can't seem to find a way to look up / link my reservation. I created the mileage bank account after booking the tickets, so i wasn't able to enter the number at booking.
There is no place to do a search for ticket / reservation in their website. The manage booking section only has "filters" and Purchased / Awarded filters but no option to actually enter any values.

Same with the app.

The flight appear to be JAL flights, not code shared.

Any insight will be appreciated.

Thanks!
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