JAL Compensation For Cancelled Flight?
Jan 7, 2024, 9:11 am
#1
Original Poster
Join Date: Sep 2017
Posts: 72
JAL Compensation For Cancelled Flight?
Hi. Was on a JAL flight which was cancelled (pre-Haneda incident) due to a mechanical issue in December
We were rebooked on another airline the following day.
I saw in another forum that JAL could / would compensate costs for a hotel room and a potential missed day in Japan.
Seems like that might be accurate per :
https://www.jal.co.jp/jp/en/inter/change/expenses/
Would anyone know how/where to submit expenses via a web forum or email?
We were rebooked on another airline the following day.
I saw in another forum that JAL could / would compensate costs for a hotel room and a potential missed day in Japan.
Seems like that might be accurate per :
https://www.jal.co.jp/jp/en/inter/change/expenses/
Would anyone know how/where to submit expenses via a web forum or email?
Jan 7, 2024, 9:51 am
#2
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,186
Hi. Was on a JAL flight which was cancelled (pre-Haneda incident) due to a mechanical issue in December
We were rebooked on another airline the following day.
I saw in another forum that JAL could / would compensate costs for a hotel room and a potential missed day in Japan.
Seems like that might be accurate per :
https://www.jal.co.jp/jp/en/inter/change/expenses/
Would anyone know how/where to submit expenses via a web forum or email?
We were rebooked on another airline the following day.
I saw in another forum that JAL could / would compensate costs for a hotel room and a potential missed day in Japan.
Seems like that might be accurate per :
https://www.jal.co.jp/jp/en/inter/change/expenses/
Would anyone know how/where to submit expenses via a web forum or email?
