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Old Jan 7, 2024 | 9:51 am
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Originally Posted by sky_throwaway
Hi. Was on a JAL flight which was cancelled (pre-Haneda incident) due to a mechanical issue in December

We were rebooked on another airline the following day.

I saw in another forum that JAL could / would compensate costs for a hotel room and a potential missed day in Japan.

Seems like that might be accurate per :
https://www.jal.co.jp/jp/en/inter/change/expenses/

Would anyone know how/where to submit expenses via a web forum or email?
I am sure that they would not compensate for the lost day. If you are at your point of origin of the ticket, I doubt they would cover a hotel either, as you would be considered "home". But do let's us know how you get along.
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