JAL (pre-2020) Eye Refresher
#1
Original Poster
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,232
JAL (pre-2020) Eye Refresher
JAL had a fantastic [business class] amenity: a cooling moist eye refresher. It works wonderfully to revive tired eyes, especially after an uncomfortably hot overnight flight, as JAL usually is. Unfortunately, like so much else, it was taken away a few years ago. I don't think it's been offered anymore for some 4~5 years.
Does anyone know is it possible to buy this product somewhere? See photos below. (Admittedly, when offered, I tried to take two or three, and would usually save it from the relatively short JAL flights for other longer more tiring flights. But, I've long exhausted my pre-2020 accumulated supply... Miss this product so much, would be happy to buy it, if there is a place to buy something like this individually packaged in the US, like from Amazon perhaps.)
![](https://cimg0.ibsrv.net/gimg/www.flyertalk.com-vbulletin/2000x1504/img_3539_117f3fd02ff37aa59d2830b15c7a25fedb0b701e.jpg)
This is the product I am talking about.
Does anyone know is it possible to buy this product somewhere? See photos below. (Admittedly, when offered, I tried to take two or three, and would usually save it from the relatively short JAL flights for other longer more tiring flights. But, I've long exhausted my pre-2020 accumulated supply... Miss this product so much, would be happy to buy it, if there is a place to buy something like this individually packaged in the US, like from Amazon perhaps.)
![](https://cimg0.ibsrv.net/gimg/www.flyertalk.com-vbulletin/2000x1504/img_3539_117f3fd02ff37aa59d2830b15c7a25fedb0b701e.jpg)
This is the product I am talking about.
![](https://cimg1.ibsrv.net/gimg/www.flyertalk.com-vbulletin/2000x1504/img_3540_ad502caa7b7b5b7a209aed8a3e2f7a8070030c55.jpg)
#2
Join Date: Jan 2006
Location: SFO
Programs: Delta Gold 1MM, JAL JGC Diamond, Marriott LT Titanium
Posts: 398
Never had those before, but is this something close to what you are looking for?
https://www.amazon.co.jp/-/en/Kobaya.../dp/B09W4KFFTF
https://www.amazon.co.jp/-/en/Kobaya.../dp/B09W4KFFTF
#3
Original Poster
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,232
Never had those before, but is this something close to what you are looking for?
https://www.amazon.co.jp/-/en/Kobaya.../dp/B09W4KFFTF
https://www.amazon.co.jp/-/en/Kobaya.../dp/B09W4KFFTF
JAL FAs (until ~2019) used to go around with a basket at beginning of flight from which you could take these (along with other amenities). In business class cabin, I mean.
#5
Original Poster
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,232
These are horrible. It heats (!!), vs cools, so it has the opposite effect after an already uncomfortably hot flight (which is extra tiring on the eyes). There’s no way that heating overheated eyes after a hot flight can cool or relax the eyes.
#6
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G, LTG), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 22,028
I kind of like these. Don't think I ever used the others.
#7
Original Poster
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,232
To each his or her own. After the uncomfortably hot cabin temp on JL (and KE, OZ), the last thing I want is something hot on the eyes, which are already uncomfortably tired and hot from the stuffy air with no effective AC in cabin (though usually asking FAs some 2 or 3 times to turn down the temp, they will gradually turn it to more reasonable levels). But these heating pads may be good after being out in a cold blizzard or something, so I'm not throwing them all away from the amenity bags and have kept some, just have yet to be in a circumstance where it may make sense to use.
I just really, really liked the cooling eye refresher (not sure now if it ever came in the amenity kits, or was it just handed out from a basket along with other amenities pre-take off or shortly after take off; but that whole thing - the walk down the cabin with the amenity basket, I mean - JL discontinued some 4, 5 years ago). To me the cooling eye refresher was the equivalent of an extra 2-3 hours of sleep and remains, in my eyes (and to my eyes), to this day the best and most useful amenity any airline has ever had.
I just really, really liked the cooling eye refresher (not sure now if it ever came in the amenity kits, or was it just handed out from a basket along with other amenities pre-take off or shortly after take off; but that whole thing - the walk down the cabin with the amenity basket, I mean - JL discontinued some 4, 5 years ago). To me the cooling eye refresher was the equivalent of an extra 2-3 hours of sleep and remains, in my eyes (and to my eyes), to this day the best and most useful amenity any airline has ever had.
#8
Join Date: Mar 2023
Location: SAN, Monserate Winery
Programs: QR Platinum, Lifetime PAN AM Clipper Club
Posts: 126
I flew CGK-NRT-SAN in June. FA's handed out " " made by KAO on both business flights.
#9
Original Poster
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,232
I flew CGK-NRT-SAN in June. FA's handed out "Gentle Steam Eye Masks" made by KAO on both business flights.
#10
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G, LTG), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 22,028
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#12
Join Date: Jun 2015
Location: LBA
Programs: KLM FB Gold, LH M&M
Posts: 461
I recently travelled FRA-NRT in JAL business class and was also impressed by the eye masks. It felt like I had two tea bags on my eyes, but didn't seem excessively hot.
During my stay in Tokyo, I bought some eye masks from one of the pharmacy/duty free shops in the Ueno market area. They were the KAO MegRhythm type Gentle Steam Eye Mask, with "40 degrees C" on the wrapper.
During my stay in Tokyo, I bought some eye masks from one of the pharmacy/duty free shops in the Ueno market area. They were the KAO MegRhythm type Gentle Steam Eye Mask, with "40 degrees C" on the wrapper.
#14
Original Poster
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,232
Never had those before, but is this something close to what you are looking for?
https://www.amazon.co.jp/-/en/Kobaya.../dp/B09W4KFFTF
https://www.amazon.co.jp/-/en/Kobaya.../dp/B09W4KFFTF