Spouse on different booking #, can't access OWE seating
May 20, 2023, 5:01 pm
#1
Original Poster
Join Date: May 2008
Location: San Francisco, where else?
Programs: EXP,EX-CK 2.5mm, now lifetime Platinum, ex-UA1K, Marriott- Platinum, Hertz 5*
Posts: 991
Spouse on different booking #, can't access OWE seating
My husband is on a different booking # on the same flight SFO NRT in business. I know there are seats blocked for one world emerald (OWE) but cannot access them when I view the itinerary using his record, only mine. I spoke with a JAL agent on the phone after a very long hold and she said it is impossible to link the two reservations and therefore he cannot access OWE seats.
Is this correct or should I call again?
Thanks!
Is this correct or should I call again?
Thanks!
May 20, 2023, 8:55 pm
#2
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
My husband is on a different booking # on the same flight SFO NRT in business. I know there are seats blocked for one world emerald (OWE) but cannot access them when I view the itinerary using his record, only mine. I spoke with a JAL agent on the phone after a very long hold and she said it is impossible to link the two reservations and therefore he cannot access OWE seats.
Is this correct or should I call again?
Thanks!
Is this correct or should I call again?
Thanks!
May 21, 2023, 9:09 am
#3
Original Poster
Join Date: May 2008
Location: San Francisco, where else?
Programs: EXP,EX-CK 2.5mm, now lifetime Platinum, ex-UA1K, Marriott- Platinum, Hertz 5*
Posts: 991
As a follow up, AA linked the records and then was able to assign a premium seat... which showed on the AA website but not JAL.... spoke to AA again and they said JAL "blocked" the seat assignment. Oh well.