Originally Posted by goldengate

My husband is on a different booking # on the same flight SFO NRT in business. I know there are seats blocked for one world emerald (OWE) but cannot access them when I view the itinerary using his record, only mine. I spoke with a JAL agent on the phone after a very long hold and she said it is impossible to link the two reservations and therefore he cannot access OWE seats.

Is this correct or should I call again?

Thanks!