JAL refund time?

Old Feb 13, 18, 10:54 am
  #1  
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JAL refund time?

Can anyone comment on how long JAL takes to process refunds booked direct?

In the past I've cancelled JAL tickets booked via OTA and been refunded in 3-5 days.

In this case I booked direct and have not been refunded in 14 days. The JAL agent insists it will take 1-2 months for the refund to post and that the refund process is different for OTAs, does anyone know how long it will actually take or how I might expedite it?

Thanks
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Old Feb 13, 18, 11:48 am
  #2  
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1-2 months depending on when it is processed and your credit cardísís billing cut off time
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Old Feb 13, 18, 12:31 pm
  #3  
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Thanks JALPak, quite annoying.

Btw, just asked a friend of mine who also booked direct on JAL one week after me and their refund posted ~48 hours later.

Last edited by invalyd; Feb 13, 18 at 3:08 pm
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