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JAL refund time?
Can anyone comment on how long JAL takes to process refunds booked direct?
In the past I've cancelled JAL tickets booked via OTA and been refunded in 3-5 days. In this case I booked direct and have not been refunded in 14 days. The JAL agent insists it will take 1-2 months for the refund to post and that the refund process is different for OTAs, does anyone know how long it will actually take or how I might expedite it? Thanks |
1-2 months depending on when it is processed and your credit card’s’s billing cut off time
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Thanks JALPak, quite annoying.
Btw, just asked a friend of mine who also booked direct on JAL one week after me and their refund posted ~48 hours later. |
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