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AA locked out of JAL award seats?

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Old May 15, 2017, 3:45 pm
  #1  
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AA locked out of JAL award seats?

I would like to go to Haneda with AA miles on JAL (partner airline)--direct flight from SFO to HND. However, AA purposely doesn't show any JAL award flight availability, only AA flights, which are not direct.

If I go to the BA website (partner airline), I see several open JAL seats for my desired travel dates. However, when I call AA to book, they claim they don't have the seats on JAL for the dates BA says are available. I thought partner travel seat allocation was across all partner airlines? Any thoughts?
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Old May 15, 2017, 4:16 pm
  #2  
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Originally Posted by belcom
I would like to go to Haneda with AA miles on JAL (partner airline)--direct flight from SFO to HND. However, AA purposely doesn't show any JAL award flight availability, only AA flights, which are not direct.

If I go to the BA website (partner airline), I see several open JAL seats for my desired travel dates. However, when I call AA to book, they claim they don't have the seats on JAL for the dates BA says are available. I thought partner travel seat allocation was across all partner airlines? Any thoughts?
Sounds like problems on AA's end.

Looks like you've posted on AA forum: http://www.flyertalk.com/forum/ameri...ard-seats.html

FYI, cross posting is against FT rules.
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Old May 15, 2017, 4:36 pm
  #3  
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Please continue this discussion in the thread posted in the American Airlines | AAdvantage forum, kindly signposted by JALPak above.

Prospero
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