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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old May 14, 2024, 3:08 pm
  #5461  
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Join Date: Aug 2001
Posts: 9,753
Originally Posted by zitsky
Duty free whisky prices are ridiculous low or ridiculous high? I may be able to buy some at home or on a future visit to Tokyo.
For age statement, ridiculously high.
Just know what to expect, vs assuming that everything in duty free is cheaper in some way.
It could be that the age statement stuff is hard to find, but readily available at duty free but for a very high price.
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Old May 14, 2024, 3:30 pm
  #5462  
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Originally Posted by zitsky
Were in Haneda in December.

Also on our return SIN-HND-JFK is only a one hour layover in Terminal 3. I thought I might do some duty free shopping for Japanese whisky. Ive seen notes it might be tricky to get it through security at JFK or perhaps I can put in my luggage when we recheck on arrival at USA?
Originally Posted by TWA884
It wasn't an issue for us at JFK T8 last year, as I had reported here.
Just be aware that Haneda does not offer tamper proof bags, or at least they did not until quite recently. So if that is a condition for the TSA screening, it is a no go and you will need to put the bottles in to your suitcase, which you will anyway need to reclaim at JFK.
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Old May 16, 2024, 8:07 pm
  #5463  
 
Join Date: Nov 2012
Programs: JL S/JGC | AS MVP | Hyatt G
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Originally Posted by CPH-Flyer
Just be aware that Haneda does not offer tamper proof bags, or at least they did not until quite recently.
I've never bought anything from in-flight duty-free on any airline before, but might consider it this time when flying back to the US; does JAL provide STEBs for onboard sales?
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Old May 16, 2024, 8:33 pm
  #5464  
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Originally Posted by thecowgoesmoo
I've never bought anything from in-flight duty-free on any airline before, but might consider it this time when flying back to the US; does JAL provide STEBs for onboard sales?
I have never been offered one. Only been offered a 1L transparent bag when I bought items below the 100mL limit.
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Old May 17, 2024, 6:50 am
  #5465  
 
Join Date: Apr 2008
Location: RDU
Posts: 5,305
I have a J fare that should allow changes with a fee. I see no way to do it with the smartphone app. There is a button that says something like View/change but no option to change.

Should I call or maybe I can do it on the website? I want to change from SIN-HND JL 38 to JL 36 later this year.
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Old May 20, 2024, 1:42 am
  #5466  
 
Join Date: Jun 2005
Location: Seattle & Seoul.... and now, Maastricht....
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Posts: 1,894
Question

Hello All.... question.... I have a SFO-HND-GMP flight in July in F (C from HND-GMP). When looking at the seat map on ExpertFlyer, for the SFO-HND leg I see my seat taken while the rest of the seats remain unreserved (I know this doesn't mean they're not sold ). When looking at the fare availability, it says F and A are 0. I suppose that 7 other people may be booked and just haven't selected a seat, but that seems odd to me. Then I looked at many days in July, and SFO-HND F is zeroed out on all of them. Does that mean that a equipment swap is coming? Anybody have any ideas?
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Old May 20, 2024, 2:53 am
  #5467  
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Originally Posted by Paella747
Hello All.... question.... I have a SFO-HND-GMP flight in July in F (C from HND-GMP). When looking at the seat map on ExpertFlyer, for the SFO-HND leg I see my seat taken while the rest of the seats remain unreserved (I know this doesn't mean they're not sold ). When looking at the fare availability, it says F and A are 0. I suppose that 7 other people may be booked and just haven't selected a seat, but that seems odd to me. Then I looked at many days in July, and SFO-HND F is zeroed out on all of them. Does that mean that a equipment swap is coming? Anybody have any ideas?
It could sound like an equipment swap is being mulled.
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Old May 20, 2024, 1:06 pm
  #5468  
 
Join Date: Jan 2010
Location: California
Posts: 465
Transit question for those who are more familiar with domestic flying.

I have a 7:10am flight out of OKJ (Okayama), connecting to an international flight at HND. The first bus of the day leaves JR Okayama at 6am and is scheduled to arrive at the airport at 6:30am (no stops along the way). I would like to check one bag.

I know the bag drop deadline is T-30 (i.e., 6:40am), does 10 minutes seem safe to get from the bus to the check-in counters?

On one hand airline-transit agency coordination in Japan seems quite good so I can't imagine bus passengers are routinely are missing checked baggage deadlines every day, especially since there is also a NH 7:05am flight so those folks have even less time. On the other hand I really don't want to lose the trip due to something that could have been avoided by shipping the bag to HND and checking it in there (I imagine there is no way they would rebook me to a routing that does not involve HND).
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Old May 20, 2024, 2:45 pm
  #5469  
 
Join Date: Feb 2019
Location: Kanagawa
Programs: JAL Global Club, ANA Super Flyers
Posts: 243
Originally Posted by Agneisse
Transit question for those who are more familiar with domestic flying.

I have a 7:10am flight out of OKJ (Okayama), connecting to an international flight at HND. The first bus of the day leaves JR Okayama at 6am and is scheduled to arrive at the airport at 6:30am (no stops along the way). I would like to check one bag.

I know the bag drop deadline is T-30 (i.e., 6:40am), does 10 minutes seem safe to get from the bus to the check-in counters?

On one hand airline-transit agency coordination in Japan seems quite good so I can't imagine bus passengers are routinely are missing checked baggage deadlines every day, especially since there is also a NH 7:05am flight so those folks have even less time. On the other hand I really don't want to lose the trip due to something that could have been avoided by shipping the bag to HND and checking it in there (I imagine there is no way they would rebook me to a routing that does not involve HND).
It's tight, but it'll work. There will usually be some ground staff calling out to any passengers with an imminent cutoff for departure to wave you to the front of the line if needed. Since it's the first flight of the day, the queue situation shouldn't be too bad though, especially if you have oneWorld Sapphire or higher.
Mizunara is offline  
Old May 21, 2024, 12:51 am
  #5470  
 
Join Date: Apr 2024
Programs: Japan Airlines
Posts: 1
No more bid upgrades on A350?

I recently bought an economy ticket to Taipei near Christmas via one of the JFK-HND A350 flights (JL5-JL 97, class N), but didnt get an option to bid for upgrade. Ive only bought premium economy/business tickets from JAL before and havent flown them since the new A350-1000 came out. I remember being able to bid for upgrades with the PE ticket.

Has bid upgrade not been available for the new A350? Is it because of the booking class? Or is it just a matter of being too far from mid December & I should just wait? Appreciate your recent experience with the A350 economy/upgrade process. Is it better to change to JL 3 with the older aircraft for better economy seats/chance for bid upgrade (or upgrade as a new JGC sapphire)?

Last edited by Mandarino; May 21, 2024 at 12:58 am
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Old May 21, 2024, 7:21 am
  #5471  
 
Join Date: Aug 2019
Programs: BA Gold
Posts: 185
I am OWE, travelling from Narita to Nagoya (Terminal 2). Am I able to access the First Class lounge? The Oneworld website talks about domestic and international lounges in Terminal 2. Will I be sent away?
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Old May 21, 2024, 10:25 am
  #5472  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,466
Originally Posted by astra19e
I am OWE, travelling from Narita to Nagoya (Terminal 2). Am I able to access the First Class lounge? The Oneworld website talks about domestic and international lounges in Terminal 2. Will I be sent away?
You wont have access. The domestic airside is not connected to the international one.
JALPak is offline  
Old May 21, 2024, 4:20 pm
  #5473  
 
Join Date: May 2024
Posts: 2
I will be travelling from Narita to Vancouver. Is it possible to purchase a day pass for Sakura lounge?
greenstuff is offline  
Old May 21, 2024, 4:48 pm
  #5474  
Ambassador: Japan Airlines
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Posts: 16,466
Originally Posted by greenstuff
I will be travelling from Narita to Vancouver. Is it possible to purchase a day pass for Sakura lounge?
Yes, as long as you have an eligible ticket

https://www.jal.co.jp/jp/en/inter/se...tional/lounge/
JALPak is offline  
Old May 21, 2024, 4:58 pm
  #5475  
 
Join Date: Aug 2019
Programs: BA Gold
Posts: 185
Originally Posted by JALPak
You wont have access. The domestic airside is not connected to the international one.
Thank you!
astra19e is offline  


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