Jun 26, 2018, 12:52 pm
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Apr 8, 2017, 7:46 pm
#1546
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,397
Hi all, newbie here. I recently took advantage of the fare sale and booked ORD-SIN for $335. In my haste to book it, I stupidly booked the return with a transfer from NRT to HND (SIN-NRT/HND-SFO-ORD). Kicking myself now. The NRT-HND transfer is only 3.5 hours, which from what I've read, seems like too little time to enter Japan, travel between airports, exit Japan, clear security etc. I called JAL today and tried to change it but they say it is within the 3 hr minimum, so any change would involve a fee. My question-- in the seemingly inevitable case of a misconnect, even without a delay on the inbound, what will happen? Will I have to buy a new ticket to ORD for will they try to accommodate me on the next flight? Thanks in advance
Apr 8, 2017, 8:00 pm
#1547
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,166
Hi all, newbie here. I recently took advantage of the fare sale and booked ORD-SIN for $335. In my haste to book it, I stupidly booked the return with a transfer from NRT to HND (SIN-NRT/HND-SFO-ORD). Kicking myself now. The NRT-HND transfer is only 3.5 hours, which from what I've read, seems like too little time to enter Japan, travel between airports, exit Japan, clear security etc. I called JAL today and tried to change it but they say it is within the 3 hr minimum, so any change would involve a fee. My question-- in the seemingly inevitable case of a misconnect, even without a delay on the inbound, what will happen? Will I have to buy a new ticket to ORD for will they try to accommodate me on the next flight? Thanks in advance
I have gone from a 7:35am arrival in NRT to a 11:20 departure in HND on separate tickets. It is doable, but there is no time to stop and smell the roses.
Apr 11, 2017, 3:12 pm
#1548
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
OK so they sent the sapphire card (skipped crystal) and JGC application form by mail, I just faxed it in and looks like 5000 miles was deducted.
Now, my next JL flight in in a few days, will I get the 3000 mile first flight bonus yearly JGC bonus? Or is that for 2018 year only?
My next renewal will be in April 2019 right, whether based on my 2018 activity or 5000 miles?
Now, my next JL flight in in a few days, will I get the 3000 mile first flight bonus yearly JGC bonus? Or is that for 2018 year only?
My next renewal will be in April 2019 right, whether based on my 2018 activity or 5000 miles?
Apr 11, 2017, 3:30 pm
#1549
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,397
OK so they sent the sapphire card (skipped crystal) and JGC application form by mail, I just faxed it in and looks like 5000 miles was deducted.
Now, my next JL flight in in a few days, will I get the 3000 mile first flight bonus yearly JGC bonus? Or is that for 2018 year only?
My next renewal will be in April 2019 right, whether based on my 2018 activity or 5000 miles?
Now, my next JL flight in in a few days, will I get the 3000 mile first flight bonus yearly JGC bonus? Or is that for 2018 year only?
My next renewal will be in April 2019 right, whether based on my 2018 activity or 5000 miles?
Apr 12, 2017, 1:59 am
#1550
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
I'm trying to book an award ticket w/ my JAL miles but am having a bit of difficulties figuring out what's allowed. My Japanese is awful (日本語は難しいです!!), and the agents' English isn't great either.
So far I've gathered that I can book a one-way award; but can only mix one non-oneworld partner (e.g. EK) and JAL on the same award. Is that right? Still can't get a straight answer on the following:
- How many stopovers can I include in that EK+JL award?
- Any routing rules I need to be aware of (backtracking, etc?)
- Can I have open-jaws / empty segments in there? Does the empty segment distance count towards the total?
- Can JAL put an award on hold? Seems like they put something on hold for me for one week… but it doesn't seem to have taken any award space away (I don't know how many seats were available so it's possible it did.)
- I need to top up my account from SPG (I'm about 15k short)… how long does the transfer take?
So far I've gathered that I can book a one-way award; but can only mix one non-oneworld partner (e.g. EK) and JAL on the same award. Is that right? Still can't get a straight answer on the following:
- How many stopovers can I include in that EK+JL award?
- Any routing rules I need to be aware of (backtracking, etc?)
- Can I have open-jaws / empty segments in there? Does the empty segment distance count towards the total?
- Can JAL put an award on hold? Seems like they put something on hold for me for one week… but it doesn't seem to have taken any award space away (I don't know how many seats were available so it's possible it did.)
- I need to top up my account from SPG (I'm about 15k short)… how long does the transfer take?
Apr 12, 2017, 2:17 am
#1551
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,397
I'm trying to book an award ticket w/ my JAL miles but am having a bit of difficulties figuring out what's allowed. My Japanese is awful (日本語は難しいです!!), and the agents' English isn't great either.
So far I've gathered that I can book a one-way award; but can only mix one non-oneworld partner (e.g. EK) and JAL on the same award. Is that right? Still can't get a straight answer on the following:
- How many stopovers can I include in that EK+JL award?
- Any routing rules I need to be aware of (backtracking, etc?)
- Can I have open-jaws / empty segments in there? Does the empty segment distance count towards the total?
- Can JAL put an award on hold? Seems like they put something on hold for me for one week… but it doesn't seem to have taken any award space away (I don't know how many seats were available so it's possible it did.)
- I need to top up my account from SPG (I'm about 15k short)… how long does the transfer take?
So far I've gathered that I can book a one-way award; but can only mix one non-oneworld partner (e.g. EK) and JAL on the same award. Is that right? Still can't get a straight answer on the following:
- How many stopovers can I include in that EK+JL award?
- Any routing rules I need to be aware of (backtracking, etc?)
- Can I have open-jaws / empty segments in there? Does the empty segment distance count towards the total?
- Can JAL put an award on hold? Seems like they put something on hold for me for one week… but it doesn't seem to have taken any award space away (I don't know how many seats were available so it's possible it did.)
- I need to top up my account from SPG (I'm about 15k short)… how long does the transfer take?
Otherwise most of the answers are here:
http://www.jal.co.jp/en/jalmile/use/..._air/list.html
Max of 3 stopovers. Note that land sector is also considered as a stopover, and its distance will also be counted.
Also check out http://www.flyertalk.com/forum/japan...any-weeks.html
Apr 15, 2017, 1:02 am
#1552
Join Date: Feb 2012
Posts: 4
I am trying to book a one way award for my wife and I from Manila to the States in early August. Seats are available to NRT but waitlisted to all US destinations, is this a fools chance or worth putting miles into my JAL account? We always fly CX back home using Alaska miles and we would much rather fly JAL. I have never booked an award with JAL directly and the waitlisting seems complex and confusing. Any input is much appreciated.
Apr 15, 2017, 1:14 am
#1553
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,397
I am trying to book a one way award for my wife and I from Manila to the States in early August. Seats are available to NRT but waitlisted to all US destinations, is this a fools chance or worth putting miles into my JAL account? We always fly CX back home using Alaska miles and we would much rather fly JAL. I have never booked an award with JAL directly and the waitlisting seems complex and confusing. Any input is much appreciated.
http://press.jal.co.jp/ja/bw_uploads...kZe/LnBkZg.pdf
Apr 15, 2017, 6:24 am
#1554
Join Date: Feb 2012
Posts: 4
Thanks for the quick reply, I am planning on returning the 3-4th, likely to BOS/JFK currently seeing around or over 30 revenue business seats available still on JL8/4 for those days. If you waitlist does that at least guarantee you an economy or premium economy seat? I do not want to have them redeposited in my account and be left with having to put out more money to find another last second option.
Apr 15, 2017, 6:37 am
#1555
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,397
Thanks for the quick reply, I am planning on returning the 3-4th, likely to BOS/JFK currently seeing around or over 30 revenue business seats available still on JL8/4 for those days. If you waitlist does that at least guarantee you an economy or premium economy seat? I do not want to have them redeposited in my account and be left with having to put out more money to find another last second option.
Apr 16, 2017, 11:30 pm
#1556
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
I'm on pvg-nrt on jl then nrt-dfw-YYZ AA and my jl flight is now delayed due to arc at pvg. Need some quick help in terms of what to do when I arrive at tokyo do I ask jl or aa for help? It's a aa stock ticket but jl being the delayed flight
I'm on business and have status. Will jl put me on different alliance or do i have to wait next day for same flight? I see nh has hnd
yvr or lax later tonight
I'm on business and have status. Will jl put me on different alliance or do i have to wait next day for same flight? I see nh has hnd
yvr or lax later tonight
Apr 17, 2017, 12:00 am
#1557
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,397
I'm on pvg-nrt on jl then nrt-dfw-YYZ AA and my jl flight is now delayed due to arc at pvg. Need some quick help in terms of what to do when I arrive at tokyo do I ask jl or aa for help? It's a aa stock ticket but jl being the delayed flight
I'm on business and have status. Will jl put me on different alliance or do i have to wait next day for same flight? I see nh has hnd
yvr or lax later tonight
I'm on business and have status. Will jl put me on different alliance or do i have to wait next day for same flight? I see nh has hnd
yvr or lax later tonight
Apr 17, 2017, 12:12 am
#1558
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,397
By the way I expect a JL staff waiting for you at your arrival gate with new boarding passes if you indeed have to miss your flight. But if you are on JL874, you shouldn't have problem catching the AA60 flight to DFW. Estimated arrival is 1720 and scheduled departure is 1830. That's more than the MCT.
Apr 17, 2017, 3:43 am
#1559
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Yes I made it thanks. The two planes were parked very very far so that wasn't fun
and now my AA NRT DFW is delayed due to weather lol.
I would have asked for AA ex pvg flights but jl announced the atc delay after door closed so nothing I can do. They even served the entire meal on the ground during the delay. I think I will avoid pvg going forward.
and now my AA NRT DFW is delayed due to weather lol.
I would have asked for AA ex pvg flights but jl announced the atc delay after door closed so nothing I can do. They even served the entire meal on the ground during the delay. I think I will avoid pvg going forward.
Apr 17, 2017, 3:47 am
#1560
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,397
Yes I made it thanks. The two planes were parked very very far so that wasn't fun
and now my AA NRT DFW is delayed due to weather lol.
I would have asked for AA ex pvg flights but jl announced the atc delay after door closed so nothing I can do. They even served the entire meal on the ground during the delay. I think I will avoid pvg going forward.
and now my AA NRT DFW is delayed due to weather lol.
I would have asked for AA ex pvg flights but jl announced the atc delay after door closed so nothing I can do. They even served the entire meal on the ground during the delay. I think I will avoid pvg going forward.
