Community
Wiki Posts
Search
Old Jan 6, 2015, 3:59 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: hcuk94
Elite Rollover Nights - FAQs & Discussion
It came to my attention that with quite a few questions bobbing around about rollover nights, it might be worth posting a few of them with answers here, for the benefit of others. So that's what I did.

What are Elite Rollover Nights?
In order to qualify for IHG Rewards Club Platinum status, you must stay 50 nights at IHG properties in one calendar year. Once you've stayed 50 nights in a calendar year, there is no further status level to work towards, so any nights you stay above and beyond 50 are 'rolled over' to the next year, thus giving you a head start on re-qualifying for Platinum status next year.
As an example, if you were to stay 60 nights in 2014, 10 nights would be rolled over to 2015, counting towards your platinum requalification for 2016.

I've qualified for Platinum through the Fast Track offer of 40 nights over 4 brands - will my extra nights now roll over?
Elite rollover nights only kick in once you pass the 'standard' requirement of 50 nights in a year. Whilst 45 nights, for example, would be more than you'd need for Fast Track Platinum, you'd have none rollover.

I've qualified for Platinum through elite qualifying points earned, or through a status match, rather than nights stayed. Will my nights roll over from now, or do I still have to reach 50?
Regardless of your status through points earned or status matched from a competitor, unfortunately you will still need to reach 50 nights before your subsequent nights will roll over. This probably won't work in your favour if you spend a small fortune in expensive IHG properties and thus earn lots of points!

Will this year's rollover nights count towards next year's rollover?
Elite nights will not roll over more than once, and thus will not count towards future years.
If you stayed 60 nights in 2014, thus rolling 10 over to 2015, you would need to reach a total of 60 nights (50 excluding previous rollover) in 2015 before your subsequent nights would begin to roll over.
Put simply, you need to physically stay 50 nights in IHG hotels each year to start counting toward the next - 45 nights plus 10 rolled over from the previous year would still leave you with zero rolled over to next year.

My elite year has reset; yet My Account shows 0 rollover nights when I believe I had some due!
This seems to be a common issue, though elite rollover has only been around since 2013, so knowledge is a little restricted at present.
At first it's probably best to wait a week or so and see if they eventually update, as they often do so eventually, it's just stereotypical of IHG's dodgy IT.
Some also report that, when your first stay of the year tracks, the rollover nights will appear with it.
If you don't seem to be getting anywhere though, use the platinum contact form on the IHG website to voice your concern. Let them know how many nights you believe should have been rolled over (see the next FAQ if you're not sure) and they should be able to sort it out if you are indeed eligible, even if it means a manual credit.

I've forgotten how many elite qualifying nights I made last year - is there a way to check?
Unfortunately IHG's website does not go back further than 6 months for your stay history, which is fairly useless in this case. However, the IHG mobile site does let you see all your stays; seemingly since the beginning of time. Head to this link and log in with your IHG RC credentials. Below your pending reservations, you should be able to see your previous reservations. Now it's just a manual job of counting the number of nights, including reward nights!
Have a question not answered above? Search this thread as they may already have been asked and answered - if not, then feel free to add to the thread.
Print Wikipost

Elite Rollover Nights - Update Time?

Thread Tools
 
Search this Thread
 
Old Jan 6, 2015, 9:19 am
  #31  
Original Poster
 
Join Date: Mar 2014
Location: London
Programs: BA Silver, IHG Spire, Radisson Gold
Posts: 991
Originally Posted by Points Scrounger
Have we established that one can RE-QUALIFY via Fast Track?
Fast Track is showing in the dash for me again this year, so I would imagine yes:

I'd be having a bit of a moan if I reached FT silver this year and they didn't honour it after displaying that! Though as it is, I'll probably surpass 50 nights anyway.
hcuk94 is offline  
Old Jan 6, 2015, 10:03 am
  #32  
FlyerTalk Evangelist
IHG Contributor BadgeMarriott Contributor Badge
 
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I thought the dash just shows up automatically as a sort of wallpaper/background noise? I don't recall any kind of announcement when I hit 4/40; the counter seemed to indicate that I still needed 10 for 50.
Points Scrounger is offline  
Old Jan 6, 2015, 10:15 am
  #33  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Not bragging but mine just showed up this morning. Had been zero posted prior to today since 1/1. I now have over 300 ERN's posted (which is correct).

My issue with IHG is due to my activity with them. I should be given Royal Ambassador or some sort of lifetime status which I would have received with Marriott. Just because the vast majority of my stays are with HIX, HI and Staybridge properties, I should be recognized at IC's in the same manner without any purchase or need to achieve another status point in a side program. My view of why IHG should overhaul their soon to be 3 frequent stay programs...getting rid of Royal Ambassador/Ambassador would be a good start for IHG.
CalItalian is offline  
Old Jan 6, 2015, 10:42 am
  #34  
FlyerTalk Evangelist
IHG Contributor BadgeMarriott Contributor Badge
 
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Isn't the maximum rollover 315 (365 - 50) assuming you spent every single night at an IHG property?

They need to integrate IC somehow along the lines of IHG Platinum being equivalent to Ambassador. Having a program-within-a-program this long is getting really OLD, although I can see keeping RA for those with a slew of IC stays.
Points Scrounger is offline  
Old Jan 6, 2015, 1:58 pm
  #35  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,781
Originally Posted by Points Scrounger
Isn't the maximum rollover 315 (365 - 50) assuming you spent every single night at an IHG property?

They need to integrate IC somehow along the lines of IHG Platinum being equivalent to Ambassador. Having a program-within-a-program this long is getting really OLD, although I can see keeping RA for those with a slew of IC stays.
I disagree, keeping RA for those who stay regularly at IC's is the right thing to do. Why should those of us who do stay regularly at IC's have to compete with those who get Plat free with a credit card or by staying a few nights at a HIX.

I wish more chains looked after those frequent guests who stayed at their premium brand as much as IHG. My only beef with IHG is the lack of clear benefits in any other brand beyond IC.

I had 46 rollover nights and should requalify for RA next month 7 months ahead of my year end.
Land-of-Miles is offline  
Old Jan 6, 2015, 4:03 pm
  #36  
Original Poster
 
Join Date: Mar 2014
Location: London
Programs: BA Silver, IHG Spire, Radisson Gold
Posts: 991
I've added some FAQs and answers into a Wikipost within this thread - hopefully they will be of use to some people, and others in future needing assistance.

Feel free to add/change if you think something's missing.
hcuk94 is offline  
Old Jan 6, 2015, 7:09 pm
  #37  
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Originally Posted by CalItalian
Not bragging but mine just showed up this morning. Had been zero posted prior to today since 1/1. I now have over 300 ERN's posted (which is correct).

My issue with IHG is due to my activity with them. I should be given Royal Ambassador or some sort of lifetime status which I would have received with Marriott. Just because the vast majority of my stays are with HIX, HI and Staybridge properties, I should be recognized at IC's in the same manner without any purchase or need to achieve another status point in a side program. My view of why IHG should overhaul their soon to be 3 frequent stay programs...getting rid of Royal Ambassador/Ambassador would be a good start for IHG.
So if you feel you need and deserve RA do what we all have to do
1. Purhase Ambassador Status for us$200
(without which staying even 300 IC nights a year will not get you RA status)
2. Stay at least 20x IC nights on qual rates in 3x different IC's

Though to be honest why would you need Ambassador or RA status if you never stay at an IC

For all we know you could average HIE's/HI's at us$60 per night for 350nights per year, and so only spend us$21000 in total on rooms

Staying at IC's, one can spend that on just 30nights in IC's in main European or USA cities like London, Paris, Amsterdam on 500euro/night upwards.

Last edited by scubaccr; Jan 6, 2015 at 7:16 pm
scubaccr is offline  
Old Jan 7, 2015, 12:26 am
  #38  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Originally Posted by scubaccr
So if you feel you need and deserve RA do what we all have to do
1. Purhase Ambassador Status for us$200
(without which staying even 300 IC nights a year will not get you RA status)
2. Stay at least 20x IC nights on qual rates in 3x different IC's

Though to be honest why would you need Ambassador or RA status if you never stay at an IC

For all we know you could average HIE's/HI's at us$60 per night for 350nights per year, and so only spend us$21000 in total on rooms

Staying at IC's, one can spend that on just 30nights in IC's in main European or USA cities like London, Paris, Amsterdam on 500euro/night upwards.
$60 a night...that would be a great rate...FIND me one of those rooms...I spend a hell of a lot more than that on average per night.

Why should I have to PAY for a program that I earn from my loyalty? Marriott doesn't charge me a cent and I get upgraded everytime I stay in one of their best properties.

It would actually ENCOURAGE me to stay at an IC since I would know my status with IHG was recognized across all brands. I actually stay at Renaissance and Marriott hotels in large cities and not IC's because of this.
CalItalian is offline  
Old Jan 7, 2015, 12:29 am
  #39  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Originally Posted by Points Scrounger
Isn't the maximum rollover 315 (365 - 50) assuming you spent every single night at an IHG property?

They need to integrate IC somehow along the lines of IHG Platinum being equivalent to Ambassador. Having a program-within-a-program this long is getting really OLD, although I can see keeping RA for those with a slew of IC stays.
I'm pretty close to that.
CalItalian is offline  
Old Jan 7, 2015, 5:55 am
  #40  
 
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Originally Posted by CalItalian
$60 a night...that would be a great rate...FIND me one of those rooms...I spend a hell of a lot more than that on average per night.

Why should I have to PAY for a program that I earn from my loyalty? Marriott doesn't charge me a cent and I get upgraded everytime I stay in one of their best properties.

It would actually ENCOURAGE me to stay at an IC since I would know my status with IHG was recognized across all brands. I actually stay at Renaissance and Marriott hotels in large cities and not IC's because of this.
With over 300 rollover nights how do you find time to stay at Marriott? Do you ever go home?

My total nights over all programmes are about 120 and I long for home.
chrism20 is offline  
Old Jan 7, 2015, 9:58 am
  #41  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,781
Originally Posted by chrism20
With over 300 rollover nights how do you find time to stay at Marriott? Do you ever go home?

My total nights over all programmes are about 120 and I long for home.
If I weren't RA I probably wouldn't stay with IHG at all let alone 300+ nights. The sheer unpredictability of status benefits (whether you get any, what they are) etc. would push IHG stays to other programmes like Starwood and Hilton and encourage me to flirt with Hyatt.

Unless you stay at IC's a lot as an Ambassador or are budget focussed I just don't see the appeal of IHG as a chain even as a Plat.
Land-of-Miles is offline  
Old Jan 8, 2015, 6:00 am
  #42  
Original Poster
 
Join Date: Mar 2014
Location: London
Programs: BA Silver, IHG Spire, Radisson Gold
Posts: 991
1 week in and still no rollovers on my account. Will give them another week and then get in touch I think.
hcuk94 is offline  
Old Jan 8, 2015, 8:25 am
  #43  
 
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Originally Posted by hcuk94
1 week in and still no rollovers on my account. Will give them another week and then get in touch I think.
Have you had anything post since January 1st? I had ITN points post two days ago and the rollover nights appeared then.
chrism20 is offline  
Old Jan 8, 2015, 8:33 am
  #44  
 
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,619
Originally Posted by CalItalian
I'm pretty close to that.
Sounds like you are "abusing" the system by staying too much, and beware of your account closure
FFlash is offline  
Old Jan 8, 2015, 2:01 pm
  #45  
htb
 
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,676
I had a qualifying stay from this year post two days ago and still don't have any rollover nights. I expected around 30-40.

HTB.
htb is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.