Jan 2, 2019, 8:08 pm
Last edit by: beachmouse
A new year and a new IHG promotion. Answers to some Frequently Asked Questions below:
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/multibrand2019
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/multibrand2019
IHG 1Q 2019 Multi Brand Promo (15 JAN - 30 APR) - registration open
Apr 24, 2019, 2:50 pm
#286
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
must be completed between January 15, 2019 and April 30, 2019 (both dates inclusive)
However, I am currently looking at my promo, and it reads:
Days Left
5
Apr 24, 2019, 6:41 pm
#287
Join Date: Mar 2010
Posts: 1,324
I'm not trying to start an argument, but I'd like to make sure. My final stay is scheduled for Apr 30th. My rules say: I would assume "inclusive" means that includes the night of Apr 30th/May 1st.
However, I am currently looking at my promo, and it reads: Today is Apr. 24th. I don't see how there could only be 5 days left if the night of the 30th counts.
However, I am currently looking at my promo, and it reads: Today is Apr. 24th. I don't see how there could only be 5 days left if the night of the 30th counts.
Apr 25, 2019, 1:36 am
#288
Join Date: Mar 2014
Programs: BAEC Gold, IHG Spire Elite
Posts: 289
I had difficulty with this one:
Corporate Account Bonus
Stay 4 time(s) using your corporate rate and earn 5,600 bonus points.
As only 2 of my 5 stays on my corporate rate were appearing and the promo was ending soon. I sent an email to the ihg rewards club containing my booking confirmations for 2 of the missing stays and a screenshot of the accelerate page, and it was resolved nearly immediately.
So all good, and I have won 75,800 points from this promo. yay.
Corporate Account Bonus
Stay 4 time(s) using your corporate rate and earn 5,600 bonus points.
As only 2 of my 5 stays on my corporate rate were appearing and the promo was ending soon. I sent an email to the ihg rewards club containing my booking confirmations for 2 of the missing stays and a screenshot of the accelerate page, and it was resolved nearly immediately.
So all good, and I have won 75,800 points from this promo. yay.
Apr 25, 2019, 10:26 am
#289
Join Date: Jun 2017
Location: SAN
Programs: AS MVPG100K, UA Gold, IHG Diamond, Hyatt Globalist, National Exec
Posts: 320
Completed my first IHG promo and was able to earn a total of 109,600 points. Looking forward to staying at the Intercontinental Hong Kong in December on points!
Apr 25, 2019, 11:42 pm
#290
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 358
I'm not trying to start an argument, but I'd like to make sure. My final stay is scheduled for Apr 30th. My rules say: I would assume "inclusive" means that includes the night of Apr 30th/May 1st.
However, I am currently looking at my promo, and it reads: Today is Apr. 24th. I don't see how there could only be 5 days left if the night of the 30th counts.
However, I am currently looking at my promo, and it reads: Today is Apr. 24th. I don't see how there could only be 5 days left if the night of the 30th counts.
Apr 26, 2019, 11:49 am
#292
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,274
My strategy is to burn points during the no-promo period since points stays wouldn't count anyway. When the next promo kicks in, I'll go back to paying for most and rebuilding my balance.
Apr 27, 2019, 3:37 pm
#293
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
I had even more trouble with that one. I have never used a corporate rate to book an IHG stay, so I had no way to fulfill that offer. The IHG computer messed up when it included that offer for me.
Apr 28, 2019, 9:12 am
#294
Join Date: Feb 2012
Location: TKU
Programs: some
Posts: 164
I am not too happy about this one.Even though all my stays are booked through a corporate portal (concur) i did not trigger the "use you corporate rate" one.
Additionally, I had the slightly strange
Platinum Elite Bonus
Stay 5 nights and continue your Platinum Elite status for 2019.
Even though my platinum status was already valid until the end of the year.
Furthermore, this is shown as 80% completed (with 4 stays shown under the details) even though another one:
Stay More, Earn More
Get closer to the rewards you want when you stay 6 night(s) and earn 12,000 bonus points
Is correctly shown as completed.
Additionally, I had the slightly strange
Platinum Elite Bonus
Stay 5 nights and continue your Platinum Elite status for 2019.
Even though my platinum status was already valid until the end of the year.
Furthermore, this is shown as 80% completed (with 4 stays shown under the details) even though another one:
Stay More, Earn More
Get closer to the rewards you want when you stay 6 night(s) and earn 12,000 bonus points
Is correctly shown as completed.
May 2, 2019, 11:52 am
#295
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 358
Final tally for me after last weekend's road trip:
Base Points 613
Bonus Point Packages 2,000
Earn More, Faster 6,600
Stay at {X} IHG Hotels 5,600
Stay 2 times and get 5,000 bonus points 5,000
Discover Our Brands (2 brands) 24,000
Pretty easy goals to meet - 2 single night stays covered everything. Counting base points, welcome points and the bonus packages, 47580 total. Just the accelerate promo pints are 41000.
I did not get the 1500 for paying with the select card, 'cause I left it at home. I did get 1250 or so Citi points though.
Total cost, 266.83.
The hotels I stayed in would run 25000 and 15000 for rewards nights, so I'll call it 7500 points in profit.
Base Points 613
Bonus Point Packages 2,000
Earn More, Faster 6,600
Stay at {X} IHG Hotels 5,600
Stay 2 times and get 5,000 bonus points 5,000
Discover Our Brands (2 brands) 24,000
Pretty easy goals to meet - 2 single night stays covered everything. Counting base points, welcome points and the bonus packages, 47580 total. Just the accelerate promo pints are 41000.
I did not get the 1500 for paying with the select card, 'cause I left it at home. I did get 1250 or so Citi points though.
Total cost, 266.83.
The hotels I stayed in would run 25000 and 15000 for rewards nights, so I'll call it 7500 points in profit.
May 6, 2019, 9:46 am
#297
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
Jun 15, 2019, 11:41 am
#298
Join Date: May 2014
Location: TUS
Posts: 69
Has anyone's "Your Achievement Bonus" points been posted yet? I met the "Complete 4 out of 5 offers" requirement by the deadline and all the other offer points are posted, but the Your Achievement Bonus is still showing 50% in progress.
Jun 16, 2019, 5:30 am
#299
Join Date: Dec 2007
Location: PDX|AKL|AMS|GVA|AGP|CPT - or somewhere in between
Programs: DL DM; 2MM
Posts: 2,418
I did sent a request through the "missing points inquiry" tool and the missing "achievement-bonus-points" were added promptly and with email confirmation.
Jun 18, 2019, 9:48 am
#300
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,846