IHG Premium Visa card [UK] (was PC Rewards Black Visa Card)
Oct 4, 2012, 7:09 am
#226
Join Date: Sep 2010
Programs: VS Silver; BA Blue; HH Gold; SPG Gold
Posts: 779
I am in the same position -rang them and they credited it to a new account, which PC say does not exist... Took four phone calls but someone is now sorting out for me - or so they say. I due a call back on Monday so will update then!
Oct 4, 2012, 1:07 pm
#227
Join Date: May 2009
Programs: VS Silver, Kris Silver, IC Amb, HH Gold, Hertz Gold
Posts: 386
Got an email from them about levels associated with the card. If you have the Black card, you have Platinum as long as you hold it for. I'd like free RA for as long as I hold the card, along with a free Aston Martin and unlimited drinks at any hotel... But I guess I'll settle for the small enhancement. :P
Though I'll probably cancel before the renewal fee comes up anyway... (apologies if this has been posted already)
Though I'll probably cancel before the renewal fee comes up anyway... (apologies if this has been posted already)
Dear MagicWok,
Priority Club Rewards are delighted to offer you guaranteed Gold Elite status for as long as you hold a Priority Club Rewards Visa Card. Not only will you earn points every time you spend on your card but you can enjoy all the privileges of Elite status every time you check into an IHG hotel.
If you hold or upgrade to the Priority Club Rewards Black Visa we'll increase your status to Platinum.
Priority Club Rewards are delighted to offer you guaranteed Gold Elite status for as long as you hold a Priority Club Rewards Visa Card. Not only will you earn points every time you spend on your card but you can enjoy all the privileges of Elite status every time you check into an IHG hotel.
If you hold or upgrade to the Priority Club Rewards Black Visa we'll increase your status to Platinum.
Oct 4, 2012, 1:12 pm
#229
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
Got an email from them about levels associated with the card. If you have the Black card, you have Platinum as long as you hold it for. I'd like free RA for as long as I hold the card, along with a free Aston Martin and unlimited drinks at any hotel... But I guess I'll settle for the small enhancement. :P
Though I'll probably cancel before the renewal fee comes up anyway... (apologies if this has been posted already)
Though I'll probably cancel before the renewal fee comes up anyway... (apologies if this has been posted already)
Oct 4, 2012, 1:28 pm
#230
Join Date: Sep 2006
Location: YVR (well, more YPK...)
Programs: WestJet Dollars, BAEC, Aeroplan, AirMiles, IHG, BW and others
Posts: 477
I got the same email today.
I've got Platinum at the moment and have the Black card, but as someone posted above, not sure if I will keep the card after the first year, because Barclaycard are an absolute shambles.
Having said that, as a result of their shambles, I have received £80 in compensatory credit to my card and they have accidentally given me the 40,000 PC Points twice....
I've got Platinum at the moment and have the Black card, but as someone posted above, not sure if I will keep the card after the first year, because Barclaycard are an absolute shambles.
Having said that, as a result of their shambles, I have received £80 in compensatory credit to my card and they have accidentally given me the 40,000 PC Points twice....
Oct 5, 2012, 8:14 am
#231
Join Date: Jul 2005
Location: Manchester, UK
Programs: IHG Spire Ambassador, HH Diamond
Posts: 945
Complaint letter going off on Monday.
Oct 23, 2012, 12:59 pm
#232
Join Date: Dec 2002
Location: Stockholm
Posts: 29
Received my 40,000 points without problems when I signed up some 6 months ago. Still haven't been refunded the £99 annual fee though. Have called several times and been told this will come "with the next statement". I wrote a letter to complain a few weeks back and still haven't heard back.
Oct 23, 2012, 2:21 pm
#233
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,871
My wifes £99 fee refund was credited on the 2nd statement ok.
40k showed up this week on 3rd statement, which was the first with any spend on.
Let's see how long the transfer takes ...
40k showed up this week on 3rd statement, which was the first with any spend on.
Let's see how long the transfer takes ...
Oct 24, 2012, 2:58 pm
#234
Join Date: Dec 2004
Location: UK
Programs: Bonvoy Gold, AA Plat, Volare Premier, VS Silver, National Emerald Elite, Hertz President Circle
Posts: 2,526
Got the refund after a few days of the charge (same statement) and the 40k after about a month. I guess I was either lucky or joined in so late that they fixed the system somewhat!
Dec 1, 2012, 5:03 am
#235
Join Date: Sep 2009
Location: UK
Programs: Priority Club Platinum Ambassador, BA/Iberia Avios, AAdvantage
Posts: 179
Visa Free Night Certificate when completing the £10k spend
Completed the £10k spend a few weeks back and have been informed by Visa that the certificate will be sent within 6 to 8 weeks.
Has anyone had their certificate yet and can it be used midweek? Unlike the Ambassador certificate which can only be used Fri, Sat, Sun.
Thanks in advance.
Has anyone had their certificate yet and can it be used midweek? Unlike the Ambassador certificate which can only be used Fri, Sat, Sun.
Thanks in advance.
Dec 1, 2012, 5:14 am
#236
Join Date: Aug 2011
Location: Brighton, UK
Programs: IHG Diamond Ambassador
Posts: 510
Completed the £10k spend a few weeks back and have been informed by Visa that the certificate will be sent within 6 to 8 weeks.
Has anyone had their certificate yet and can it be used midweek? Unlike the Ambassador certificate which can only be used Fri, Sat, Sun.
Thanks in advance.
Has anyone had their certificate yet and can it be used midweek? Unlike the Ambassador certificate which can only be used Fri, Sat, Sun.
Thanks in advance.
Dec 1, 2012, 5:18 am
#237
Join Date: Oct 2010
Location: The Wee County
Programs: IHG Platinum
Posts: 144
Oh no, I will finish my 10k spend perhaps today 
(only £50 to go) and have 10 days booked at Staybridge Suites in Jan/Feb. Some of those nights are reward nights and I was hoping to be able to use my free night for one of the remaining nights we are paying for.
Do you have to wait 6/8 weeks for a certificate then? That is real pants if you do
(only £50 to go) and have 10 days booked at Staybridge Suites in Jan/Feb. Some of those nights are reward nights and I was hoping to be able to use my free night for one of the remaining nights we are paying for.Do you have to wait 6/8 weeks for a certificate then? That is real pants if you do
Dec 1, 2012, 6:49 am
#238
Join Date: Aug 2011
Location: Brighton, UK
Programs: IHG Diamond Ambassador
Posts: 510
Dec 3, 2012, 3:00 pm
#239
Join Date: Oct 2010
Location: The Wee County
Programs: IHG Platinum
Posts: 144
Now is this just me or does the UK PC Visa website not work past a certain time? More often than not I use it in the morning, however I have just tried to log in and get a message saying
Sorry, an unexpected error has occurred and we can't continue servicing your account online at this time.
Please contact Priority Club® Rewards Visa® Customer Services on 0844 251 0304 for further assistance. Lines are open from 8am to 8pm Monday to Saturday, and 9am to 5pm on Sundays. To maintain a quality service, we may monitor or record phone calls. Call charges will apply, please check with your service provider.
Now this is not the first time I have seen this message when I have tried to log in during the evening?
Sorry, an unexpected error has occurred and we can't continue servicing your account online at this time.
Please contact Priority Club® Rewards Visa® Customer Services on 0844 251 0304 for further assistance. Lines are open from 8am to 8pm Monday to Saturday, and 9am to 5pm on Sundays. To maintain a quality service, we may monitor or record phone calls. Call charges will apply, please check with your service provider.
Now this is not the first time I have seen this message when I have tried to log in during the evening?
Jan 2, 2013, 6:27 am
#240
Join Date: May 2010
Posts: 25
I regularly fail to gain access - either getting the message you mention or the website itself failing to respond. The website for me regularly is a pain to use but I've kept going to get the free night voucher - when I'll see it, well it could be anyones guess!
For a number of us who got the invite then it is getting close to 12 months on the card, so decision time. Well for me £100 up front for the card, even with a 'free night' and platinum status isn't likely to be 'worth it' for me, due to the likely lack of stays this year & the continued lack of platinum actually bringing any benefits when I do stay.
Having spoken to customer services then it is an easy downgrade, or I may try out another cashback card.
For a number of us who got the invite then it is getting close to 12 months on the card, so decision time. Well for me £100 up front for the card, even with a 'free night' and platinum status isn't likely to be 'worth it' for me, due to the likely lack of stays this year & the continued lack of platinum actually bringing any benefits when I do stay.
Having spoken to customer services then it is an easy downgrade, or I may try out another cashback card.