InterContinental Bangkok Master Thread [merged]
#991
Suspended
Join Date: Dec 2014
Posts: 550
They used to upgrade me to a club room and when I arrive I tell them I want a suite in lieu of the club. It has never been a problem.
They seem to have my account notated now because I am automatically upgraded to a suite, usually within days of booking the room, without asking.
They seem to have my account notated now because I am automatically upgraded to a suite, usually within days of booking the room, without asking.
#992
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
10% of their stock are suites, or 39 rooms, so your odds are better than at a lot of hotels, especially my local hiltons down under. Thank goodness for status in a variety of chains.
#993
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
Well, all I can put forward is my experience. I am in BKK almost monthly for work and I have always been upgraded to a suite.
#994
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,741
Personal likes and dislikes aside, I'm quite happy with either property and adjust my stays based on qualification cycles, promotions, availability of our corp rate and where I need to go / be in BKK (e.g. need quick BTS access, though Conrad is not that far from it).
I agree that Executive room at the IC is a "fake" category (been saying it for years to them), but if one of the options for AMB is now to choose breakfast than that is actual a real improvement to me as I'm no more RA and makes it okay in my book (personal call).
Price wise our corp rates have narrowed between the two properties to something like 300THB IIRC so not much of an issue there if available.
I agree that Executive room at the IC is a "fake" category (been saying it for years to them), but if one of the options for AMB is now to choose breakfast than that is actual a real improvement to me as I'm no more RA and makes it okay in my book (personal call).
Price wise our corp rates have narrowed between the two properties to something like 300THB IIRC so not much of an issue there if available.
#995
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,773
I never ever want a basic room but the difference between a club room and normal room at my Corp rate is crazy and on my last stay when I booked a club room, I got a club room so doubly unappealing.
It would be better if they defaulted to suite and held this well in advance and allowed you to downgrade for free club.
#997
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,741
Plus paying for a Club room to get a "better" room (aside from benefits) is basically pointless as the layout, furnishings and all that of the Grand Deluxe, Executive and Club rooms is all the same. The only thing you can get is a higher floor and request a certain view (e.g. I always ask for a room away from Central World as their promotions or concerts can be loud and run into the night).
#998
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
I never ever want a basic room but the difference between a club room and normal room at my Corp rate is crazy and on my last stay when I booked a club room, I got a club room so doubly unappealing.
It would be better if they defaulted to suite and held this well in advance and allowed you to downgrade for free club.
It would be better if they defaulted to suite and held this well in advance and allowed you to downgrade for free club.
You booked a club room and they didn't upgrade you as an RA? That should be an upgrade to a suite with club, or if no suite available a refund down to a non-club room and upgrade to club.
#999
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,773
I wasn't suggesting your experience was invalid.
What do you mean by you don't want a basic room? Is there much physical difference between a basic room and all their variants of non-suite rooms (Grand Deluxe, Executive, Club, etc...)?
You booked a club room and they didn't upgrade you as an RA? That should be an upgrade to a suite with club, or if no suite available a refund down to a non-club room and upgrade to club.
What do you mean by you don't want a basic room? Is there much physical difference between a basic room and all their variants of non-suite rooms (Grand Deluxe, Executive, Club, etc...)?
You booked a club room and they didn't upgrade you as an RA? That should be an upgrade to a suite with club, or if no suite available a refund down to a non-club room and upgrade to club.
There is no other IC in the world I have to contact in advance to get a better room, why should I here!
As I said my only reason to stay here is to pad IC nights at a cheap rate, if I want the best option at any price point it will be a Hilton or Starwood that sees my business. So I will accept being treated like crap a couple of times a year when it makes sense if I need to get nights to renew RA otherwise I am somewhere else every time.
For an RA with marginal IC nights it is worthwhile, if you have status elsewhere it is a poor option IMHO. Maybe they treat more regular guests better but I am not going to ever become a regular guest given my experiences at this property as a RA.
#1000
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
I have a stay here in three days for one night. What can I expect as an RA on a rewards night booking?
I've noticed Southeast Asia ICs are super strict about IHG T&Cs so I'm guessing basically no benefits.
I've noticed Southeast Asia ICs are super strict about IHG T&Cs so I'm guessing basically no benefits.
#1001
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
I received everything I would have received as a cash paying customer.
#1002
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
I have booked a Premiere Suite and have been upgraded to an Executive Suite.
Does anyone have any experience of this suite type? The photos that the hotel sent me look nice.
Thanks.
Does anyone have any experience of this suite type? The photos that the hotel sent me look nice.
Thanks.
#1003
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,773
Not sure what a premiere suite type is like but an Executive suite is a good sized full 2 room suite.
#1004
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
#1005
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Exec Suite is 2 connected rooms, There is only one of these.
- l/h room is entry, extra wc; minibar; work desk+chair; sofa, 2 chairs, oval coffee table; wall mounted TV; double width door to r/h room
- r/h room is King Bed, armchair with small round table, recess with mirror + stool (passes for ladies dressing table), suitcase rester, wardrobes, standard bathroom as for normal room, except wall to bedroom is glass with electric blind.
Last edited by scubaccr; Apr 3, 2016 at 6:51 am