RA-wannabe

I dunno who wrote this... But I quote...

Regarding Royal Ambassador benefits.


"Complimentary Health Club Privileges. Access all facilities free-of-charge. [Actually, every InterCon I've stayed at since February 2004 (when I became Royal Ambassador), I've received a complimentary 1 hour massage at the hotel spa, as part of the benefits.]"

To whoever wrote this : Do you still get your complimentary 1 hour massage at the hotel spa? If you did, which IC did u stay in.

Savage25

IIRC it was deviantdesi who originally posted this. The only time that I've seen a complimentary massage was when it is included in the Club benefits at that hotel and the RA upgrade was to a room/suite with Club benefits - IC the Grand Mumbai for me.

tristan727

i thinking I'm batting about 100% on the massage coupon/invite being in the room with my welcome pack - never get round to it though.

Don't recall it being for an hour though - more like 20mins usually.

Dino2020

Yep is was deviantdesi.

Dino

RA-wannabe

We all take for granted that the upgrade to a suite is at the time of booking. But when I read the fine-prints of the Terms and Conditions, it says

"Upgrade to an executive room or suite for Royal Ambassadors at check-in."

So it actually means that the upgrade is done at check in, not at time of booking as what has been discussed. But then again, this might be a small issue because it has another clause that says "In circumstances where an executive room or suite is not available at 8:00 am, the Royal Ambassador will be checked into an available room until the executive room or suite is available later on the day of arrival." So you get the suite after-all...

RA-wannabe

By the way, what is IIRC? What does it mean?

tristan727

I find it is best not to worry about the numerous inconsistencies & confusions in the t&c's (ie. does upgrade to a superior room for Ambassadors mean one level above standard & one level below executive, or does it mean one level above booked?) & just wait til u see what happens at check-in, as we're at there mercy, partly I feel due to the lack of clarity in the t&c's.

You'll often see, a fews days after reserving, that your reservation is upgraded one level on-line, but whilst it looks nice - you really want the double/tripe upgrade which only comes at check-in, as is dependant on availability (people who pay the ridiculous normal rates for suites obviously get priority - all though try explaining that to some of the complainers round here recently).

demue

It means "If I Remember Correctly" hence IIRC. Cheers ...