Who the heck is Eric? - diamond line
Jun 22, 22, 5:03 pm
#1
Original Poster
Join Date: Dec 2010
Programs: HHonors Diamond, IHG Spire, Bonvoy Gold. Hold AA, UA, BA, LH, SQ, VX, AF, AMEX, Citi, Chase balances
Posts: 2,095
Who the heck is Eric? - diamond line
I've called the Diamond line from three different phone numbers, including two not on my profile, and every time it answers "Thanks for being a club member Eric."
This happening to everyone?
This happening to everyone?
Jun 23, 22, 10:30 am
#4
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX MPO GO (=SPH), IHG Spire Amb, Hertz 5*, Accor, Hilton, National
Posts: 5,534
I remember in the past, there was a "remember me" function. If you called from a registered phone number, you would not need to answer all the security questions and would get the greeting. I used to get it. Maybe the system has a bug now with the new diamond line.
Jun 23, 22, 3:05 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, AA PP, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 10,471
Originally Posted by tangey
I think you'll find it is 
Jun 23, 22, 9:12 pm
#7
Original Poster
Join Date: Dec 2010
Programs: HHonors Diamond, IHG Spire, Bonvoy Gold. Hold AA, UA, BA, LH, SQ, VX, AF, AMEX, Citi, Chase balances
Posts: 2,095
If only I could get transferred to the DEDICATED diamond line. Utterly useless IHG. No one know hows to connect me over there.
Jun 24, 22, 12:07 am
#8
Join Date: May 1998
Location: australia
Posts: 5,490
Originally Posted by saaveraward
If only I could get transferred to the DEDICATED diamond line. Utterly useless IHG. No one know hows to connect me over there.
