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Who the heck is Eric? - diamond line

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Old Jun 22, 2022, 5:03 pm
  #1  
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Join Date: Dec 2010
Posts: 2,652
Who the heck is Eric? - diamond line

I've called the Diamond line from three different phone numbers, including two not on my profile, and every time it answers "Thanks for being a club member Eric."

This happening to everyone?
saaveraward is offline  
Old Jun 23, 2022, 8:12 am
  #2  
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Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
Presumably your name is Eric?
craigthemif is offline  
Old Jun 23, 2022, 8:51 am
  #3  
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It most definitely is not
saaveraward is offline  
Old Jun 23, 2022, 10:30 am
  #4  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
I remember in the past, there was a "remember me" function. If you called from a registered phone number, you would not need to answer all the security questions and would get the greeting. I used to get it. Maybe the system has a bug now with the new diamond line.
ernestnywang is offline  
Old Jun 23, 2022, 2:41 pm
  #5  
 
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
Originally Posted by saaveraward
It most definitely is not
I think you'll find it is
Exiled in Express likes this.
tangey is offline  
Old Jun 23, 2022, 3:05 pm
  #6  
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Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
Originally Posted by tangey
I think you'll find it is
and that your account is supposed to have 20 million points in it.
craigthemif is offline  
Old Jun 23, 2022, 9:12 pm
  #7  
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Join Date: Dec 2010
Posts: 2,652
If only I could get transferred to the DEDICATED diamond line. Utterly useless IHG. No one know hows to connect me over there.
saaveraward is offline  
Old Jun 24, 2022, 12:07 am
  #8  
 
Join Date: May 1998
Location: australia
Posts: 5,762
Originally Posted by saaveraward
If only I could get transferred to the DEDICATED diamond line. Utterly useless IHG. No one know hows to connect me over there.
Until you completely accept your inner Ericness you won't get anywhere with IHG
3544quebec is offline  


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