Who the heck is Eric? - diamond line
#1
Original Poster
Join Date: Dec 2010
Posts: 2,652
Who the heck is Eric? - diamond line
I've called the Diamond line from three different phone numbers, including two not on my profile, and every time it answers "Thanks for being a club member Eric."
This happening to everyone?
This happening to everyone?
#4
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
I remember in the past, there was a "remember me" function. If you called from a registered phone number, you would not need to answer all the security questions and would get the greeting. I used to get it. Maybe the system has a bug now with the new diamond line.
#6
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
#8
Join Date: May 1998
Location: australia
Posts: 5,762