IHG signs deal with Mr. & Mr. Smith similar to Hyatt and SLHnd
Sep 22, 2020, 5:19 am
#31
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
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The issue may not be at the IHG end. Each individual Mr and Mrs Smith hotel probably needs to invest in the systems and processes to handle IHG members. Obviously there are bigger issues at the moment, regardless of which part of the world you are located...
Sep 23, 2020, 12:32 pm
#32
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
I think it’s a joke. Nothing else
no one merger program required so long time
probably they are clown 🤡
no one merger program required so long time
probably they are clown 🤡
Sep 24, 2020, 6:11 am
#33
Join Date: Feb 2007
Location: Amsterdam&Stuttgart& Edinburgh
Programs: IC Amb.,FB,Hertz,Sixt
Posts: 776
I had a look at Mr&Mrs Smith website for a stay in October, all hotel where I will be are closed ! It seems that they opened for a few months over Summer and are now closing again until next year
Maybe there will be more developments in ‘21
Maybe there will be more developments in ‘21
Sep 24, 2020, 12:26 pm
#34
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Location: IAD/DCA
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i'm skeptical re "500" of "1200" hotels, but it may be the case that about 700 properties are very expensive and wont participate at least in redemption, maybe some will offer earning but not redemption as mr and mrs smith does already offer 3% cashback to members paying $150+ per year
presumably deal is entirely suspended during current chaos, if mr and mrs smith is not extremely low operating expenses they may not survive
presumably deal is entirely suspended during current chaos, if mr and mrs smith is not extremely low operating expenses they may not survive
Sep 29, 2020, 11:33 am
#35
Join Date: Jan 2016
Location: New York
Programs: AA EXP, Hyatt Globalist, Marriott Titanium
Posts: 262
I'm honestly more interested in the Six Senses integration, which I guess has been ongoing for 1.5 years with nary a peep? At least give us *some* information, IHG...
Sep 29, 2020, 6:37 pm
#36
Join Date: Sep 2020
Posts: 2
They definitely haven't given up... in fact, individual property websites are now fully loaded except for the availability...
Compliments of the house are kinda weak tho.
Compliments of the house are kinda weak tho.
Sep 30, 2020, 1:36 am
#37
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Location: London
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IHG will be paying full rates to the hotels on Smith redemptions (this is fact, not a guess). Given IHG’s current financial state do you seriously expect them to turn on the taps when they can otherwise keep paying hotels $25-$75?
Sep 30, 2020, 3:42 am
#38
Join Date: Oct 2017
Posts: 86
It seems unlikely to me that redemptions are the sticking point because IHG haven't even loaded the ability to book these hotels for cash via their website. I'd have thought that would be a revenue-raiser.
Oct 7, 2020, 4:39 am
#39
Moderator: InterContinental Hotels and Germany
Join Date: Oct 2002
Posts: 6,552
The hotels are now bookable on IHG. Therefore a new thread was started in regard to the integration and it procedure. This thread could be found here.
This thread will be closed
FLYGVA
co-moderator IHG Forum
This thread will be closed
FLYGVA
co-moderator IHG Forum