IHG Prepaid Mastercard
May 20, 2020, 9:29 pm
#91
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,208
I have not used the card for prepaid rates online. However, I have been able to use more than one card at check-out. I just asked the staff to process the amount that is available one of the cards and then use the other card for the remaining balance. I think it should be possible for the prepaid rates bookings. But I guess you will need to email the hotel separately to indicate the separate card number for charging of the room rate.
May 21, 2020, 4:53 am
#92
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196
I have not used the card for prepaid rates online. However, I have been able to use more than one card at check-out. I just asked the staff to process the amount that is available one of the cards and then use the other card for the remaining balance. I think it should be possible for the prepaid rates bookings. But I guess you will need to email the hotel separately to indicate the separate card number for charging of the room rate.
May 21, 2020, 5:49 am
#93
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,053
I would just book flex, then at check-in and then check-out just split the payment as required...
May 21, 2020, 8:01 am
#94
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196
That is my exact intention. The stay will total over $1000 on the flexible rate I am booking. I just wanted to know if the hotels are ok with multiple cards to settle the final bill, which it appears they are! My bad for not wording it more clearly, I've only ever been charged at the end of a stay.
Jul 17, 2020, 6:29 am
#96
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,208
Post-Expiration Card Issuance Fee
The Card expires after midnight EST on the last day of the month of the valid thru date on the front of the Card. However, the funds do not expire. After Card expiration, you may request a new Car with the remaining balance, minus a $15 issuance fee that will be deducted from the balance. The Card balance must be at least $15 to request issuance of a Card.
Sep 10, 2020, 1:41 am
#97
Join Date: Jul 2015
Programs: On Business
Posts: 8
I had no joy using my prepaid MC in CP Brugge, Belgium last weekend nor HIE Arras, France. Both said they can only take cards with a chip. So I've not managed to use my card so far. Does anyone know if these cards are more-or-less ok in US and Canada? I have a booking soon at HIE Tremblant, Canada. Seriously hope I can use it there.
Sep 12, 2020, 2:15 pm
#98
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
I had no joy using my prepaid MC in CP Brugge, Belgium last weekend nor HIE Arras, France. Both said they can only take cards with a chip. So I've not managed to use my card so far. Does anyone know if these cards are more-or-less ok in US and Canada? I have a booking soon at HIE Tremblant, Canada. Seriously hope I can use it there.
We had no trouble using it in Australia in January. Also used on in Omaha, Nebraska in December.
I can’t believe there’s no way for them to take the card, which is issued by IHG. In the future I would call the number on the back of the card and make them figure it out.
We’re planning to use a couple of them in Bora Bora in March. If the desk doesn’t take them we’ll be having them hop on the phone to figure it out lol.
Sep 12, 2020, 2:36 pm
#99
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,208
I had no joy using my prepaid MC in CP Brugge, Belgium last weekend nor HIE Arras, France. Both said they can only take cards with a chip. So I've not managed to use my card so far. Does anyone know if these cards are more-or-less ok in US and Canada? I have a booking soon at HIE Tremblant, Canada. Seriously hope I can use it there.
Sep 14, 2020, 1:55 am
#100
Join Date: Jul 2015
Programs: On Business
Posts: 8
Frontdesk at CP Bruges was helpful. They called the IHG number (took ages to get through) but upshot was that CP couldn't take the card because there was no pin. They even tried their in-house restaurant terminal to see if their system would take it but no. I asked if they could take the payment via another IHG hotel but they refused to try this. So haven't used my IHG pre-paid card yet. There isn't an email for customer services for the IHG pre-paid card that I can try ask is there? I can't find it.
Sep 14, 2020, 3:51 am
#101
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,208
Frontdesk at CP Bruges was helpful. They called the IHG number (took ages to get through) but upshot was that CP couldn't take the card because there was no pin. They even tried their in-house restaurant terminal to see if their system would take it but no. I asked if they could take the payment via another IHG hotel but they refused to try this. So haven't used my IHG pre-paid card yet. There isn't an email for customer services for the IHG pre-paid card that I can try ask is there? I can't find it.
By the way, you can set up a PIN at the website:
https://www.myprepaidcenter.com/page/ihg-meetingcredits
I have set-up my PIN after registration and login, but so far, those hotels which I have used the card, there was no need for the PIN.
Sep 15, 2020, 2:08 am
#102
Join Date: Jul 2015
Programs: On Business
Posts: 8
Thanks hclee01. Have now emailed ihgrewardsclub. Thanks for info re setting up PIN in the Prepaid Centre. Think there's something wrong with that website today. I logged in and it says they are updating usernames to an email address. In order to complete the process, they want to send me a registration email. I confirm the email address but nothing has arrived in my inbox. Tried several times but nothing has come through, so I can't log into the Prepaid Centre. Have added this as a query to the email to ihgrewardsclub.
Sep 15, 2020, 2:20 am
#103
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,208
Thanks hclee01. Have now emailed ihgrewardsclub. Thanks for info re setting up PIN in the Prepaid Centre. Think there's something wrong with that website today. I logged in and it says they are updating usernames to an email address. In order to complete the process, they want to send me a registration email. I confirm the email address but nothing has arrived in my inbox. Tried several times but nothing has come through, so I can't log into the Prepaid Centre. Have added this as a query to the email to ihgrewardsclub.
Oct 26, 2020, 9:53 pm
#105
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
Has anyone paid to extend the expiration date lately? I have a stay to use one on in April (rescheduled from last May) but the card expires 3/2021. Hoping to extend the expiration before the trip.