IHG Rewards Club Advisors
Aug 5, 2017, 11:43 am
#1
Original Poster
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
IHG Rewards Club Advisors
Anyone else getting the surveys, mine came the day after the invite below:
We’re always working to make your IHG® Rewards Club experience even better, and who knows better than you?
We want to hear about your personal experience through our IHG® Rewards Club Advisors Panel. After taking the initial survey, some members may be contacted for further participation, but everyone’s voice will be heard. If selected as an IHG® Rewards Club Advisor, you’ll have the opportunity to participate in quick surveys each month on a range of IHG® Rewards Club related topics, with all responses kept confidential.
We want to hear about your personal experience through our IHG® Rewards Club Advisors Panel. After taking the initial survey, some members may be contacted for further participation, but everyone’s voice will be heard. If selected as an IHG® Rewards Club Advisor, you’ll have the opportunity to participate in quick surveys each month on a range of IHG® Rewards Club related topics, with all responses kept confidential.
Aug 5, 2017, 1:37 pm
#2
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
I did the initial invite survey.
The next day I got the following email:
There was no name.
The first question was something like "we recently sent you a pre-arrival email notifying you that you had been upgraded. Do you remember receiving this?".
It didn't mention which hotel and I have never ever received any emails about upgrades.
So I clicked no and that was it.
The next day I got the following email:
Dear ,
Today we are going to be asking you some quick questions about 'room upgrade notifications’.
Today we are going to be asking you some quick questions about 'room upgrade notifications’.
The first question was something like "we recently sent you a pre-arrival email notifying you that you had been upgraded. Do you remember receiving this?".
It didn't mention which hotel and I have never ever received any emails about upgrades.
So I clicked no and that was it.
Aug 6, 2017, 10:55 pm
#3
Join Date: Feb 2014
Location: Antwerp
Programs: IHG Diamond Ambassador
Posts: 166
I did the initial invite survey.
The next day I got the following email:
There was no name.
The first question was something like "we recently sent you a pre-arrival email notifying you that you had been upgraded. Do you remember receiving this?".
It didn't mention which hotel and I have never ever received any emails about upgrades.
So I clicked no and that was it.
The next day I got the following email:
There was no name.
The first question was something like "we recently sent you a pre-arrival email notifying you that you had been upgraded. Do you remember receiving this?".
It didn't mention which hotel and I have never ever received any emails about upgrades.
So I clicked no and that was it.
Aug 7, 2017, 5:02 am
#5
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,713
Aug 7, 2017, 6:08 am
#8
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,713
That's the issue with most of the communication and IT from IHG, you're always left wondering whether it is a scam!
Aug 7, 2017, 6:36 am
#9
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Mines looked genuine enough (I think!)
Aug 7, 2017, 7:38 pm
#11
Suspended
Join Date: Jul 2007
Posts: 4,477
Be aware
It does look like a scam. The email address domain ihgrewardsclubadvisors.com does not exist. There is no survey contents. The email did not address member by name nor membership number.
do clear the cookies and history and change your IHG member pin if you clicked on the link.
do clear the cookies and history and change your IHG member pin if you clicked on the link.
Aug 8, 2017, 5:39 am
#12
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
The emails I have received have came from [email protected], these date back over a year.
As a precaution I've checked with IHG this morning and they have confirmed that the email address above is definitely one of theirs and that the email I received was genuine. They also added the 500 points seeing as the survey didn't work.
If anyone is unsure or if the survey didn't work or if you want to put your mind at rest I'd recommend contacting IHG personally for confirmation that the email is genuine.
As a precaution I've checked with IHG this morning and they have confirmed that the email address above is definitely one of theirs and that the email I received was genuine. They also added the 500 points seeing as the survey didn't work.
If anyone is unsure or if the survey didn't work or if you want to put your mind at rest I'd recommend contacting IHG personally for confirmation that the email is genuine.
Dec 21, 2017, 11:42 am
#13
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
I just got a new survey asking me to rank 9 potential new benefits for Spire:
- free night at Holiday Inn Express
- €40 voucher for hotel incidentals
- €40 amazon voucher
- and various media subscriptions
lol.
- free night at Holiday Inn Express
- €40 voucher for hotel incidentals
- €40 amazon voucher
- and various media subscriptions
lol.
Dec 21, 2017, 12:44 pm
#14
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
As one-time annual bonuses those would be a complete joke. I would prefer to see a more modest food and beverage credit per stay as Marriott does.
Dec 21, 2017, 1:05 pm
#15
Join Date: Jul 2005
Posts: 280
I think this survey is a wonderful and elegant way to prepare one self for the next devaluation. During the first question I could rate all options down as none of them have higher value than the existing 25000 points. But the second question forces you to choose, and you choose the least worst.... bingo, here you are... ready to buy that ... genius marketing!