Dec 9, 2016, 9:04 am
Last edit by: username
Copying over the usual promotion info to the new thread:
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
https://www.ihg.com/content/us/en/offers/q1accelerate2017/dashboard
Some offers require booking within the promotion period in addition to staying during the promotion period.
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
https://www.ihg.com/content/us/en/offers/q1accelerate2017/dashboard
Some offers require booking within the promotion period in addition to staying during the promotion period.
IHG Accelerate 1Q 2017 (1st JAN to 15th APR)
Feb 5, 2017, 7:28 am
#376
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,935
It should spell all this out in the T&Cs for the "Stay at 3 Holiday Inn® hotel(s)" task.
So perhaps the problem wasn't the date after all, but the just the wrong hotel brand for the task?
Feb 5, 2017, 8:27 am
#377
Join Date: Nov 2016
Posts: 121
Please read the T&Cs yet again. IHG considers Holiday Inn Express a totally separate brand from Holiday Inn. For a task that requires you stay at 3 Holiday Inn Hotels, Holiday Inn Express doesn't count! Similarly, for a task that requires you to stay at Holiday Inn Express hotels ("Stay Smart" task), Holiday Inn doesn't count.
It should spell all this out in the T&Cs for the "Stay at 3 Holiday Inn® hotel(s)" task.
So perhaps the problem wasn't the date after all, but the just the wrong hotel brand for the task?
It should spell all this out in the T&Cs for the "Stay at 3 Holiday Inn® hotel(s)" task.
So perhaps the problem wasn't the date after all, but the just the wrong hotel brand for the task?
I thought when they said "different Holiday Inn® hotels", they are including all their brands.
I must have mixed up IHG as a whole and the Holiday Inn brand(s).
Thank you very much!
I'm using a .me address and seem to be getting emails...maybe I'm not getting ALL the emails though - time to change it!
Feb 5, 2017, 8:44 am
#378
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
What's wrong with a .me address? 
I do apologize if I came across as having not read the T&Cs.
I was wondering because they counted my first stay's night for the "Stay More, Earn More" task, but not the "Change Your View" task.
Under "Stay More, Earn More", I currently have 2 completed nights out of 3. But under "Change Your View", I only have 1 completed stay out of 3.
I stayed in two different hotels for the two nights and they were of different brands too (HIE and HI).
Seemingly, the tasks have different terms internally which isn't reflected on the T&C pages.
I do apologize if I came across as having not read the T&Cs.
I was wondering because they counted my first stay's night for the "Stay More, Earn More" task, but not the "Change Your View" task.
Under "Stay More, Earn More", I currently have 2 completed nights out of 3. But under "Change Your View", I only have 1 completed stay out of 3.
I stayed in two different hotels for the two nights and they were of different brands too (HIE and HI).
Seemingly, the tasks have different terms internally which isn't reflected on the T&C pages.
Feb 6, 2017, 5:44 am
#379
Join Date: Oct 2013
Location: KEF
Programs: FI Gold, BA Bronze, SK Silver
Posts: 40
One of my offers is the Globetrotter Bonus, saying "Earn 14,400 bonus points for staying at 3 IHG hotel(s) outside of your country of residence. You’ll earn for one hotel stay per country. Terms"
So far I've stayed in 3 countries outside of my residence,, USA, Northern Ireland and England, but they say only 2.
They cannot consider Northern Ireland and England as the same country right?
So far I've stayed in 3 countries outside of my residence,, USA, Northern Ireland and England, but they say only 2.
They cannot consider Northern Ireland and England as the same country right?
Feb 6, 2017, 5:49 am
#380
Join Date: Jul 2012
Programs: BAEC Gold, Hilton Diamond, SPG Gold, IHG Platinum Ambassador, Club Carlson Gold
Posts: 349
One of my offers is the Globetrotter Bonus, saying "Earn 14,400 bonus points for staying at 3 IHG hotel(s) outside of your country of residence. You’ll earn for one hotel stay per country. Terms"
So far I've stayed in 3 countries outside of my residence,, USA, Northern Ireland and England, but they say only 2.
They cannot consider Northern Ireland and England as the same country right?
So far I've stayed in 3 countries outside of my residence,, USA, Northern Ireland and England, but they say only 2.
They cannot consider Northern Ireland and England as the same country right?
Feb 6, 2017, 6:04 am
#381
Join Date: Oct 2010
Posts: 1
One of my offers is the Globetrotter Bonus, saying "Earn 14,400 bonus points for staying at 3 IHG hotel(s) outside of your country of residence. You’ll earn for one hotel stay per country. Terms"
So far I've stayed in 3 countries outside of my residence,, USA, Northern Ireland and England, but they say only 2.
They cannot consider Northern Ireland and England as the same country right?
So far I've stayed in 3 countries outside of my residence,, USA, Northern Ireland and England, but they say only 2.
They cannot consider Northern Ireland and England as the same country right?
I have also just noticed that my targets have changed. i had a 1000 point bonus for a January stay which has disappeared from my dash board. I did have a stay in January at Hotel Indigo in Edinburgh on January 6th, however no bonus points have posted. The stay has registered against the 11 nights target. Has this happened to anyone else?
Feb 6, 2017, 10:18 am
#383
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Northern Ireland is technically not a country it is a Province. But i would assume for the purposes of this promotion the country is the UK. However a Yes vote in the next Scottish Indy ref, would make meeting this target far easier for UK residents in the future
I have also just noticed that my targets have changed. i had a 1000 point bonus for a January stay which has disappeared from my dash board. I did have a stay in January at Hotel Indigo in Edinburgh on January 6th, however no bonus points have posted. The stay has registered against the 11 nights target. Has this happened to anyone else?
I have also just noticed that my targets have changed. i had a 1000 point bonus for a January stay which has disappeared from my dash board. I did have a stay in January at Hotel Indigo in Edinburgh on January 6th, however no bonus points have posted. The stay has registered against the 11 nights target. Has this happened to anyone else?
Also noticed that my January stay 1,000 point bonus has vanished. And I never did get the points even with 5 qualifying nights last month. Suppose they may have removed it because it's now February, but I've noticed no other changes to my Dashboard, which is still not crediting the four remaining tasks that I have achieved.
Feb 6, 2017, 10:50 am
#384
Join Date: Feb 2011
Location: Bloomington, IL
Programs: AA Plat, IHG Plat Amb
Posts: 60
Agree on the Northern Ireland/United Kingdom recognition. It's no different than claiming stays in two states in the USA, or two provinces in Canada, would count.
Also noticed that my January stay 1,000 point bonus has vanished. And I never did get the points even with 5 qualifying nights last month. Suppose they may have removed it because it's now February, but I've noticed no other changes to my Dashboard, which is still not crediting the four remaining tasks that I have achieved.
Also noticed that my January stay 1,000 point bonus has vanished. And I never did get the points even with 5 qualifying nights last month. Suppose they may have removed it because it's now February, but I've noticed no other changes to my Dashboard, which is still not crediting the four remaining tasks that I have achieved.
As far as dashboard, same thing for me. No Jan bonus and two other offers not completed, though they are. They had a big glitch not that long ago. Maybe the fix didn't quite fix it all. Funny, in another post, I suggested we be patient while they fixed that last issue, but looks like there is another issue that we may have to make an effort for. I'll send them a note about the missing Jan bonus and about the others. Maybe some others should too, to make sure they know about it. They probably do. Sorry, that's my IT background talking. I like to give the benefit of the doubt on such things.
Feb 6, 2017, 11:54 am
#386
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Feb 6, 2017, 2:26 pm
#387
Join Date: Dec 2008
Posts: 449
Dashboard is getting a little better. 5 of my 6 items are showing progress or completed, however the Book and Stay once in January has disappeared from the dashboard despite the fact I did complete it, without getting credit. And the regular book once and stay once hasn't posted despite the fact that it recognized multiple hotel stays in January on other parts of the dashboard.
Feb 6, 2017, 3:10 pm
#388
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
As far as dashboard, same thing for me. No Jan bonus and two other offers not completed, though they are. They had a big glitch not that long ago. Maybe the fix didn't quite fix it all. Funny, in another post, I suggested we be patient while they fixed that last issue, but looks like there is another issue that we may have to make an effort for. I'll send them a note about the missing Jan bonus and about the others. Maybe some others should too, to make sure they know about it. They probably do. Sorry, that's my IT background talking. I like to give the benefit of the doubt on such things.
Feb 7, 2017, 7:15 am
#390
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Suggest you call the customer service center in your region and ask. An app is not the same as the mobile site unless the T&Cs of that particular task say so. Post your response please.