Points for lounge access at ICs
Apr 21, 2016, 6:10 am
#1
Original Poster
Join Date: Feb 2014
Location: London
Programs: IHG Spire Amb, Accor Gold, HH Diamond, Krispy Kreme Brown with chocolate sprinkles
Posts: 507
Points for lounge access at ICs
Anyone know if points should be awarded for spend on lounge access at ICs?
I had a reward stay at IC London PL last week and paid for club lounge access at £78. Its posted at 0 points in my IHG account. I wouldnt usually be too bothered but I'm 1k short on points requored for an upcoming stay.
I had a reward stay at IC London PL last week and paid for club lounge access at £78. Its posted at 0 points in my IHG account. I wouldnt usually be too bothered but I'm 1k short on points requored for an upcoming stay.
Apr 21, 2016, 6:15 am
#2
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,823
Anyone know if points should be awarded for spend on lounge access at ICs?
I had a reward stay at IC London PL last week and paid for club lounge access at £78. Its posted at 0 points in my IHG account. I wouldnt usually be too bothered but I'm 1k short on points requored for an upcoming stay.
I had a reward stay at IC London PL last week and paid for club lounge access at £78. Its posted at 0 points in my IHG account. I wouldnt usually be too bothered but I'm 1k short on points requored for an upcoming stay.
From Term 11 of the T&Cs ( http://www.ihg.com/hotels/gb/en/glob...care/member-tc )
Originally Posted by IHG Rewards
Eligible Charges Worldwide also include food and beverage, telephone, laundry, and in-room movies charged to the member's room
Apr 21, 2016, 7:37 am
#4
Original Poster
Join Date: Feb 2014
Location: London
Programs: IHG Spire Amb, Accor Gold, HH Diamond, Krispy Kreme Brown with chocolate sprinkles
Posts: 507
Apr 21, 2016, 11:07 am
#6
Join Date: Aug 2006
Location: Ottawa
Programs: IC/AMB - Diamond Elite, AC E50K, AA, AM-Onyx, HH-Diamond, BW, Choice - Gold
Posts: 1,736
As per the T&Cs:
'Hotels may choose to award points for other charges at their discretion.'
This does not mean that you have an entitlement to points because another hotel gives you points. If you get them, be happy, if not, it's their decision. IHG has no authority to intervene, unless they change the T&Cs.
These extra points are considered 'non-qualifying for elite status' unless the hotel incorrectly posts them. In that case, IHG can reverse the status of those points.
mxm135
'Hotels may choose to award points for other charges at their discretion.'
This does not mean that you have an entitlement to points because another hotel gives you points. If you get them, be happy, if not, it's their decision. IHG has no authority to intervene, unless they change the T&Cs.
These extra points are considered 'non-qualifying for elite status' unless the hotel incorrectly posts them. In that case, IHG can reverse the status of those points.
mxm135
Apr 21, 2016, 3:31 pm
#8
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,823
You were lucky - the hotel can award points for it if it chooses to, but there is no entitlement to points for such a purchase.
For the OP, there is nothing incorrect in the hotel giving 0 points for the £78 purchase
For the OP, there is nothing incorrect in the hotel giving 0 points for the £78 purchase
Last edited by Dave Noble; Apr 21, 2016 at 3:37 pm