Pre-Purchase Reservation in Error / Discussion best flexible vs. adv. purchase rate
#16
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Failing that try speaking with the GM, emphasise the time between now and the actual reservation and that you think the 50% is a bit excessive - perhaps 75% would be more agreeable. Might not work but they are willing to be reasonably flexible in the first place so thy might see it as they get 25% for doing nothing. Either way I'd get the refund for whatever they are offering done ASAP before they change their mind and say they don't have enough time to resell the room.
#17
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I'm glad I could make you laugh. As for how justified that is depends on how many people actually fall for "Best Flexible Rate" which is fully unflexible. Just up now (Guangzhou, 9/2):
If enough people fall for it, it's misleading. I almost fell for it a couple of times (being used to booking flexible "Best Flexible Rates", so I can imagine that others go all the way. But we had this discussion before and some people here seem to find it fully acceptable to call a rate "Best flexible rate", even though it's not.
As of now we don't know what the OP has actually booked, so it's a moot point to discuss if he is a victim of deceptive advertisement or just a victim of momentary absent-mindedness.
HTB.
If enough people fall for it, it's misleading. I almost fell for it a couple of times (being used to booking flexible "Best Flexible Rates", so I can imagine that others go all the way. But we had this discussion before and some people here seem to find it fully acceptable to call a rate "Best flexible rate", even though it's not.
As of now we don't know what the OP has actually booked, so it's a moot point to discuss if he is a victim of deceptive advertisement or just a victim of momentary absent-mindedness.
HTB.
#18
Join Date: Jan 2008
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Why should one book a hotel for such an expensive rate if he can't afford his own living? Either this is a troll or a perfect example how f****d up the American economy is if everything solely depends on credit cards.
#19
Join Date: Aug 2012
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I can think of plenty of reasons why someone wouldn't have the cash on hand now, but would have more than ample means to pay 8 weeks from now. Heck, I've had multiple jobs where my first paycheck didn't show up until 5-6 weeks after my start date. (monthly check plus lag time)
#20
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Join Date: Jan 2002
Posts: 44,625
If having a credit card, could just put upcoming expenses on the credit card rather than switch. With the purchases spread out between now and end december ,there would be less interest likely accrued than there would by changing the card made for the booking
Last edited by Dave Noble; Oct 28, 2014 at 3:26 pm
#22
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Not really. If the OP intended to book a hotel on a rate which would only be charged for at check out time and would have the money at that time, then there would be no reliance on use of credit
If havign a credit card, could just put upcoming expenses on the credit card rathe than switch. With the purchases spread out between now and end december ,there would be less interest likely accrued than there would by changing the card made for the booking
If havign a credit card, could just put upcoming expenses on the credit card rathe than switch. With the purchases spread out between now and end december ,there would be less interest likely accrued than there would by changing the card made for the booking
For $30, I would let this go because it's not going to change and you aren't seriously going to suffer financially.
#23
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Join Date: Jan 2002
Posts: 44,625
Why not do that? Even if you take a cash advance for $900 and have a 10% card, that only works out to $30 over 90 days (and you have less than that until your scheduled stay).
For $30, I would let this go because it's not going to change and you aren't seriously going to suffer financially.
For $30, I would let this go because it's not going to change and you aren't seriously going to suffer financially.
#24
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Here in the UK the low end budget chain Travelodge takes payment for flexible reservations at the time of booking but you can still cancel or amend until around lunchtime on the day of arrival and the money is refunded. You cannot book and guarantee with a card paying on arrival.
#25
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Join Date: Oct 2014
Posts: 10,904
"Flexible" and "refundable" aren't the same thing.
Having said that, he is neither looking for a change of dates or a refund; he is looking to pay later instead of now. I agree with the suggestions of others; use a credit card and make minimum payments (or more, if you can afford it). Credit cards are generally horrible ways to borrow money, but $900 over a few months won't accrue much interest. The whole thing will probably cost you $20 or $30 in total, which is probably close to what you saved by booking the pre-paid rate rather than the pay-after-staying rate.
Just be sure to make the minumum payments on time -- the late payment penalties hurt a lot more than interest.
I'm not sure what to say here. It's unfortunate, but, at the same time, it was the OP's error. It would be nice if the hotel chain had better customer service to deal with things like this. A 24-hour rule (similar to what airlines have) would be nice. I made use of this once on an airline (I accidentally booked a ticket for the right day of the wrong month... whoops!)
#26
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Join Date: Jan 2002
Posts: 44,625
Even if they did have this, it would have made no difference for this situation given that it was a few days after booking that the issue was spotted
#27
Join Date: May 2008
Location: UK
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If the OP doesn't have a credit card and is also unable to obtain any kind of overdraft or bank loan facility, then even a carefully-chosen short-term loan provider might be an option in this instance. (Ensuring that you can 100% definitely and unfailingly meet the repayments, or course!). Or Possibly taking a longer loan period but with no early repayment penalties, thus making the next 2 months' repayments much less, and then being able to pay it all off come December payday.
Failing all the above then I suppose the only viable option is to take the $450 refund and put the $450 loss down to the experience. Painful, I know, but 50% better than a $900 loss to your living expenses.
#28
Join Date: Apr 2008
Location: LAN
Posts: 172
I've never used this service and don't know if it would work in this situation but read about this site to sell hotel rooms that seems legit: https://www.roomertravel.com/
#29
Join Date: Aug 2005
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Posts: 4,673
Best Flexible Rate
Non-Refundable Rate
Deposit required
Most popular rate
Non-Refundable Rate
Deposit required
Most popular rate
Advance Purchase
Non-Refundable Rate
Deposit required
Must purchase 5 days in advance
Non-Refundable Rate
Deposit required
Must purchase 5 days in advance
I don't think it should be so difficult to simply have Rate types that don't change their conditions as it seems fit for the hotel. Simply don't offer "Best Flexible Rate" when you want to have a deposit and cancellation fees. Just call it "Advance Purchase Flex" if you want to be perceived as a reputable(*) company.
HTB.
(*) Reputable companies don't set up traps and wait for customers to fall into them, only to then say that they could have read the small print.
#30
Join Date: Jul 2012
Location: ARN
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Considering how many emails I have received from IHG where they talk about Best Flexible means fully flexible and refundable, even I have almost booked it not noticing how some dates are actually prepaid and non-refundable. I think it stinks to be honest that they are allowed to do that. Yes, it is my responsibility to check, but I still think it is misleading and very easy to make the mistake.