robnc35

thanks for the info Kathinjax.....

scienm

Steph58

scienm

You can make reservations as many as you want. You just need certificates to fulfill.

trouble747

So does availability at Palazzo/Venetian tend to open up close-in? Looking at a few weeks from now--rates are low and base level rooms are available, but the ambassador rate is not.

thatsthatmattressman

From the T's and C's:

37. The following benefits are not applicable when staying at InterContinental Alliance Resorts:

a. Complimentary weekend night

b. Royal Ambassador Free Night

c. Royal Ambassador Club InterContinental lounge access

d. Royal Ambassador breakfast for two when staying at The Venetian & The Palazzo Resort

38. The benefits Guarantee is not applicable at InterContinental Alliance Resorts

learnedpaw

I read from March on so apologies if this has been answered before.

I'm pretty sure I used my paper certificate late last year. Not positive but 80% sure.

I see I have an electronic certificate in my account expiring 10/1/19. I'd go ahead and try to use but of course you have to book a higher rate (i.e. not AAA rate) to book so should I be worried that on check-out hotel will tell me I already used my 2018/2019 weekend certificate. If so I'd end up paying a higher rate than otherwise necessary for a two day stay.

Also, as a side note, should mention I renewed my Ambassador account recently and I do see a 2nd electronic certificate in the account now, expiring 10/1/2020. And I paid the $200 and noticed that I got 15,000 points upon renewal. Just mentioning this because I didn't notice it mentioned in the renewal options - it just said pay $200 and get the 10% points rebate. (In the past it was always clear you got points with a cash renewal)

skaya

Last years paper cert had June 2019 expiry (dont remember why, maybe because they had to send a new amb package). Im RA and got the electronic voucher earlier this year expiry end of 2019..

I booked a BOGO stay in downtown LA using the the old booking link sometime during spring. Presented the voucher at checkin. Yet the e-voucher is also deducted.

Anyone in same boat?

scienm

skaya

I just noticed by accident a few weeks later.

lost_in_translation

Are certain IC hotels now excluded from this benefit altogether or is this just another IT issue? I can't find any dates where the certificate will be accepted at IC Hong Kong, IC GS, IC ANA Tokyo or IC The Strings, for example.

chistery

IC Hong Kong, random date of 10th Jan - 12th Jan, and 5 room types show availability with the free night cert..

lost_in_translation

Hmm, now I'm trying it at home it's fine - either was down earlier or there's an issue with accessing it from my work laptop.

rdh0924

I recently stayed at the IC Chicago Magnificent Mile. The points just posted and it only credited me points for the first night of my stay. My understanding was that although the second night is free with the certificate, I would still receive points for that night.

Is that correct or did I simply misunderstand?

hclee01

The points awarded will be based on total amount spent, which will be the room rate for the first night, since you paid nothing for the second night. In terms of number of night stays, some hotels will post as 2-night qualifying night stay while some may just post 1-night qualifying stay. Hope this clarifies.