Originally Posted by dante

If the hurdles are considerably easier for infrequent stayers, will that also mean greater 'competition' (and less likelihood of an upgrade) for Plat upgrades, since there will be so many more Plats by the time the promo ends?

Originally Posted by pbow

If you havent received it yet you wont. I sent them an email asking when I would get an email re it and they replied saying its targeted and I wasnt in the chosen group.

I have replied asking them to provide feedback to the promotion in that they have done a good job in giving the marriot 30-40 nights this calendar year.

Originally Posted by fsa_ea

Plat upgrades? I don't think these actually exist.

Originally Posted by jtpc

I kind of feel like I've been banished to the loser table at the high school cafeteria.

Originally Posted by Twickenham

Save me a spot there, will ya...

I think the survey is key. I think they want a certain sample of responses, thus the specific targetting of the promotion.

I was flirting with swinging some stays to IHG, as Mr. Marriott and I have been having some issues of late, but he sent me some flowers and we patched things up, so I guess I'll be staying put.

Originally Posted by dracs

Anybody can provide insight, if converting chase card to PC card will satisfy the condition of getting PC card?

Originally Posted by jabho

Customer Service just stated that only those who participated in the Luckiest Loser were targeted for this offer.

Originally Posted by markis10

If I was an investor I would be asking the following question at the next results announcement:

"I note the significant increase in Platinum level members in your program recently following the new promotions (despite the fact many of those promotions were for unachievable goals, such as offers for clients when they stay at 4 or more brands despite there only being 3 brands in their country of residence), how has this compensated for the loss of revenue from the long term high tier members who have moved their business elsewhere owing to them not being invited to participate? What are your projections moving forward to account for the increased cost of customer acquisition and loss of loyalty from those customers previously acquired?"

I have 1/4 of the year left and I see no reason to stay with ICH at the moment, its time to explore the greener pastures!

Originally Posted by PatMike

With these credit card deals, you always have to apply through the link they provide for the promo. I would apply for the card through the "crack the case" link and then call Chase to switch out of old card to PC.

Originally Posted by Cheapskate Travels

The language of the reaction many are having may be emotional, that's true, but it can be a very level-headed reaction to consciously and calculatedly move business away from a corporation that, intended or not, shows, for lack of a better word "disrespect" for their business in this impersonal relationship.

The reality of the situation has changed on a couple levels and it can be very rational for a customer to reduce its usage of a product if they feel like their dollars are being spent by the marketing department to reward other customers, even if the "offer" as you say remains the same. I will stop frequenting a restaurant, even if the food and prices remain the same, if I notice that neighboring eaters keep getting free desserts for being rare/infrequent customers, while I get nothing. Even on an "impersonal" level it would demonstrate a lot to me about how management runs the business.

Your last thought is important as well. I don't know what kind of impact this will have on outstanding PC points, but with the the amount they seem to be throwing around, it very well could have an impact, especially considering that the number PC points being generated have an inverse relationship to the actual revenue coming in to the corporation.

Originally Posted by jabho

Customer Service just stated that only those who participated in the Luckiest Loser were targeted for this offer.