Hannibal Lecter

Regardless of which hotel I try to book a reward night, I get this message

The requested rate is not available.
Try different dates

jahason

Right now am trying to log in but nothing happens when I enter membership number and password.

boekel

+1 the same here; contacted the reservation hotline, but they didn't have any idea

boekel

now it works again. was able 1/2 hour ago to book three redemption nights at IC Singapore

capricon

Hi.

I am experiencing a different problem....and nobody seems to know whats up.

On May 25 I made a reservation for the "Express by Holiday Inn Rome East" and this reservation vanished a few days ago from the my reservations page. I can only see the reservation number and the status "confirmed" and nothing else.

I clicked on the link of the hotel in my reservation email and I only get the message :
"An invalid Hotel Mnemonic was provided. Please check the code and try again. Contact your nearest reservation office for assistance."

I than looked for the hotel on other pages and the hotel is not bookable anywhere at the moment.

After that I called up the reservation department and they told me, that they can not see the reservation or find the hotel too.

So now I am wondering if the hotel is still existing ?! I wrote an email to the priorityclub customer support 4 days ago, but still no answer.

Does anybody know if that hotel does still exist ?? Maybe it was sold and is no longer a IHG Property ?! Or maybe it is only a technical problem - but how can a hotel survive without a possibility to book it online for over a week now ?

Greetings

torcross

All I can see for Rome East is a Holiday Inn opening on 1st October 2010.......

Kathabene

Hello,
does anybody else has problems when logging into the side? Always getting a plane white side and not the login?

customlowz

Same here in the plain IHG webiste... its probably down for maintenance... Just try again later.

Kathabene

Thank you very much!

olegator

go to holidayinn.com > Recent Activity > View All.
will work this way.

starflyer

I've been trying log in for the past 45 minutes with no luck. The home page appears (www.priorityclub.com), but logging in with a correct or incorrect password just displays a blank page.

dmkfw

Me too

Marky74

I have teh same issue. I had some cross scripting error messages but today just a white page. This is on 3 different PC's on different networks.

NYCbustravelguy

If you go in from holidayinn.com, you should be able to get to all of your acct info.

Points Mad

Let’s hope the downtime is because they are updating the Points Break List