Current PC Website Problems [merged Master Thread]
#18
Join Date: Oct 2009
Location: ZRH
Programs: LH SEN, BA Gold, Bonvoy Plat, IHG Spire RA
Posts: 580
#20
Join Date: Aug 2009
Posts: 3
Hi.
I am experiencing a different problem....and nobody seems to know whats up.
On May 25 I made a reservation for the "Express by Holiday Inn Rome East" and this reservation vanished a few days ago from the my reservations page. I can only see the reservation number and the status "confirmed" and nothing else.
I clicked on the link of the hotel in my reservation email and I only get the message :
"An invalid Hotel Mnemonic was provided. Please check the code and try again. Contact your nearest reservation office for assistance."
I than looked for the hotel on other pages and the hotel is not bookable anywhere at the moment.
After that I called up the reservation department and they told me, that they can not see the reservation or find the hotel too.
So now I am wondering if the hotel is still existing ?! I wrote an email to the priorityclub customer support 4 days ago, but still no answer.
Does anybody know if that hotel does still exist ?? Maybe it was sold and is no longer a IHG Property ?! Or maybe it is only a technical problem - but how can a hotel survive without a possibility to book it online for over a week now ?
Greetings
I am experiencing a different problem....and nobody seems to know whats up.
On May 25 I made a reservation for the "Express by Holiday Inn Rome East" and this reservation vanished a few days ago from the my reservations page. I can only see the reservation number and the status "confirmed" and nothing else.
I clicked on the link of the hotel in my reservation email and I only get the message :
"An invalid Hotel Mnemonic was provided. Please check the code and try again. Contact your nearest reservation office for assistance."
I than looked for the hotel on other pages and the hotel is not bookable anywhere at the moment.
After that I called up the reservation department and they told me, that they can not see the reservation or find the hotel too.
So now I am wondering if the hotel is still existing ?! I wrote an email to the priorityclub customer support 4 days ago, but still no answer.
Does anybody know if that hotel does still exist ?? Maybe it was sold and is no longer a IHG Property ?! Or maybe it is only a technical problem - but how can a hotel survive without a possibility to book it online for over a week now ?
Greetings
#23
Join Date: Feb 2010
Programs: PC Platinum
Posts: 59
#25
Join Date: Nov 2006
Location: I hate my location and hope to flee from it soon.
Programs: Hyatt PL, PC Spire/RA, HH GOLD, SPG Green, Marriott Silver, Skywards B, CSA Gold, Lufthansa Paper,UA
Posts: 1,211
go to holidayinn.com > Recent Activity > View All.
will work this way.
will work this way.
#26
Join Date: May 1999
Posts: 1,627
I've been trying log in for the past 45 minutes with no luck. The home page appears (www.priorityclub.com), but logging in with a correct or incorrect password just displays a blank page.