Priorityclub is locking accounts after the QUIZ Game
#121
Join Date: Feb 2009
Location: WARSAW , POLAND
Programs: LH SEN,PC RA PLATINUM ,HH GOLD
Posts: 248
and after call to HHonors:
Dear XXXXXXXXXXX,
Thank you for your call to Hilton Reservations and Customer Care requesting a Fast Track to Gold.
I have added the offer to your account that will upgrade you to Gold VIP status with the completion of 2 separate stays or 10 nights within the next 90 days.
We appreciate this opportunity to assist you and thank you for your continued loyalty! If you have any further questions or concerns, please don't hesitate to let us know.
For immediate assistance, please click on the link below for the contact number of the HHonors Service Center nearest you
Thanx HHonors, all my business friend get it now^ so 20 person * 200 Euro per night= 4000euro for Hilton for the first time
Dear XXXXXXXXXXX,
Thank you for your call to Hilton Reservations and Customer Care requesting a Fast Track to Gold.
I have added the offer to your account that will upgrade you to Gold VIP status with the completion of 2 separate stays or 10 nights within the next 90 days.
We appreciate this opportunity to assist you and thank you for your continued loyalty! If you have any further questions or concerns, please don't hesitate to let us know.
For immediate assistance, please click on the link below for the contact number of the HHonors Service Center nearest you
Thanx HHonors, all my business friend get it now^ so 20 person * 200 Euro per night= 4000euro for Hilton for the first time
Last edited by ariell; Feb 12, 2010 at 11:22 am
#122
Join Date: Oct 2009
Location: Singapore
Programs: IC RA, KrisFlyer, Evergreen
Posts: 551
Just had my stay from last weekend post... but clearly missing is the 5000 pt weekend stay bonus, for which I received an email and promptly enrolled for back in January.
Has anyone had this bonus post yet? Based on past experiences, is it possible to post separately at a later date?
Thanks in advance!
Has anyone had this bonus post yet? Based on past experiences, is it possible to post separately at a later date?
Thanks in advance!
#123
Join Date: Jun 2009
Posts: 1,295
I have just canceled at least 1 IC stay in the next week, as I cannot worry about this.
To note, that is definitively $200+ lost revenue to IHG over a measly 1500 pts.
Ironically, I would've gained 2000 pts from the IC stay.
Update: See Above
#124
Join Date: Feb 2009
Location: WARSAW , POLAND
Programs: LH SEN,PC RA PLATINUM ,HH GOLD
Posts: 248
Update: I called the Ambassador Service Desk again and my account has been subject to a "Random Audit" for additional points posting. I was told this could take up to a week.
I have just canceled at least 1 IC stay in the next week, as I cannot worry about this.
To note, that is definitively $200+ lost revenue to IHG over a measly 1500 pts.
Ironically, I would've gained 2000 pts from the IC stay.
Update: See Above
I have just canceled at least 1 IC stay in the next week, as I cannot worry about this.
To note, that is definitively $200+ lost revenue to IHG over a measly 1500 pts.
Ironically, I would've gained 2000 pts from the IC stay.
Update: See Above
^
#125
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,106
#126
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
#127
Join Date: Dec 2009
Location: wirral
Programs: IC RA
Posts: 231
unbelievable development, just checked an individual point stay for April and it has been cancelled, rang PC and got nowhere they just kept repeating 'Account frozen because of random audit', when I asked why reward stay cancelled today they could not answer me said it was part of the audit which is absolute nonsense.
They have not even e mailed me cancellation notification, what a disgrace.
They have not even e mailed me cancellation notification, what a disgrace.
#128
Original Poster
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
They are not done yet
My account was frozen last night but my wife's was untouched.Sometime this afternoon hers was frozen also.
So far all reservations are still showing,including reward stays.
So far all reservations are still showing,including reward stays.
#129
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
I think it's funny how people think they should be able to abuse a system and not get penalised, or not have it questioned. IHG will have gained more business from ex-Hilton customers than vice-versa, because of your petty tantrums over a few hundred points.... get a grip. why not just be happy with your 100 points for doing (virtually) nothing. It's people like you that spoil it for everyone else, with your "press this button, press the third button, then the first again" nonsense. Go and cry somewhere else, thinking you're all so clever...
#130
Join Date: Dec 2009
Location: Here
Programs: Some
Posts: 79
I think it's funny how people think they should be able to abuse a system and not get penalised, or not have it questioned. IHG will have gained more business from ex-Hilton customers than vice-versa, because of your petty tantrums over a few hundred points.... get a grip. why not just be happy with your 100 points for doing (virtually) nothing. It's people like you that spoil it for everyone else, with your "press this button, press the third button, then the first again" nonsense. Go and cry somewhere else, thinking you're all so clever...
You are already as guilty for one untargeted survey or ten. Don't deny why you are on FT to begin with so get off your high horse. If you were that pure you'd sit home and wait for targeted offers, and wait, and wait. I never did one as I took Raffles advise and waited until the smoke clears on these viral offers so there.
#131
Join Date: Oct 2009
Posts: 5,041
I think it's funny how people think they should be able to abuse a system and not get penalised, or not have it questioned. IHG will have gained more business from ex-Hilton customers than vice-versa, because of your petty tantrums over a few hundred points.... get a grip. why not just be happy with your 100 points for doing (virtually) nothing. It's people like you that spoil it for everyone else, with your "press this button, press the third button, then the first again" nonsense. Go and cry somewhere else, thinking you're all so clever...
Well IHG has made a big deal about them being voted
"Best Rewards Program In the World" year after year.
The reason is of course all the promotions.
Now think about it, how many times have their IT guys screwed up things?
the multipartner offer being the latest one.
Instead of giving the boot to their 3rd rate IT staff they blame this
error on their most loyal customers, who just happened to find a loophole
to get a handful more points than they were supposed to.
I really do agree that HH could exploit this situation...
#132
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
You are already as guilty for one untargeted survey or ten. Don't deny why you are on FT to begin with so get off your high horse. If you were that pure you'd sit home and wait for targeted offers, and wait, and wait. I never did one as I took Raffles advise and waited until the smoke clears on these viral offers so there.
Oh dear, well i do think applying for the same promotion over 30 times (in some cases) is pushing it a bit. Why not just be glad of the 100 points in the first place. Nobody's impressed by you getting your account de-activated. Sure, i take advantage of offers (which they expect you to do), but i don't abuse the system. Why bite the hand that feeds?
#133
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
Oh dear, well i do think applying for the same promotion over 30 times (in some cases) is pushing it a bit. Why not just be glad of the 100 points in the first place. Nobody's impressed by you getting your account de-activated. Sure, i take advantage of offers (which they expect you to do), but i don't abuse the system. Why bite the hand that feeds?
#134
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
You are already as guilty for one untargeted survey or ten. Don't deny why you are on FT to begin with so get off your high horse. If you were that pure you'd sit home and wait for targeted offers, and wait, and wait. I never did one as I took Raffles advise and waited until the smoke clears on these viral offers so there.
I do think it would be bizarre for PCR to take drastic negative action against those who just completed a quiz in each language. However, it may take them a little time to coordinate with all of the necessary departments at IHG to fix the IT bug, adjust the excess point postings off the accounts, and make sure that there aren't people running multiple accounts per person.
Deactivating accounts--even if temporary--is disruptive to guests if it means that bookings can't be easily made or viewed. However, many people reported being able to get their accounts reactivated with a phone call (at least one noted that the account was deactivated again, though).
The source of all of this, though, is an IT error on IHG's side. Hopefully they will learn from that.
#135
Join Date: May 2005
Location: Chihuahua
Programs: SPG Plat, HHonor Diamond, Hyatt PLAT, Marriott PLat, UA 1K, AA EXP, DL PLAT, BMI Gold, Co PLAT
Posts: 1,962
Well IHC has made a big deal about them being voted
"Best Rewards Program In the World" year after year.
The reason is of course all the promotions.
Now think about it, how many times have their IT guys screwed up things?
the multipartner offer being the latest one.
Instead of giving the boot to their 3rd rate IT staff they blame this
error on their most loyal customers, who just happened to find a loophole
to get a handful more points than they were supposed to.
I really do agree that HH could exploit this situation...
"Best Rewards Program In the World" year after year.
The reason is of course all the promotions.
Now think about it, how many times have their IT guys screwed up things?
the multipartner offer being the latest one.
Instead of giving the boot to their 3rd rate IT staff they blame this
error on their most loyal customers, who just happened to find a loophole
to get a handful more points than they were supposed to.
I really do agree that HH could exploit this situation...