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United rebooking policy after flight cancellation

United rebooking policy after flight cancellation

Old Mar 4, 23, 2:52 pm
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United rebooking policy after flight cancellation

The European leg of my United flight GRZ-FRA, FRA-BOS this summer was cancelled. The flights are on Lufthansa metal. United customer service says that because the flights are codeshare, I am not entitled to the flexible rebooking-after-cancellation policies, such as changing the origin/destination by up to 250 miles and plus/minus 7 days. I am wanting to make Boston a stopover and then continue on to another city in the US. On the return I'd like to change the dates and possibly also the origin city.

Am I dreaming or should this be possible? Thanks for the advice!
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Old Mar 4, 23, 5:12 pm
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Welcome to FlyerTalk, Crames!

This question has been answered in your duplicate thread opened four minutes later in the United Airlines forum.

Rebooking policy after cancellation

For future reference, duplicate posting is against the FlyerTalk Terms & Conditions.
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