Go Back  FlyerTalk Forums > Miles&Points > Information Desk
Reload this Page >

Connection problems with 2 different companies

Community
Wiki Posts
Search

Connection problems with 2 different companies

Thread Tools
 
Search this Thread
 
Old Jan 8, 2017 | 10:56 am
  #1  
Original Poster
 
Join Date: Jan 2017
Posts: 1
Connection problems with 2 different companies

Hi guys! i bought a ticket from Italy to Australia, the problem is that the fly is composed by 3 travel, the last one is an internal flight in Australia, unfortunately there's not much time to take my coincidences for the internal flight, and the most bad is that i change airline companies to do the last internal flight. for let you understand this are the times: arrived: 06:40 > departure : 8:25.
In this time i have to do the immigration and show my document to get in , recovery my baggage and put it in the hold of new plane. I red that refund for losting coincidences does not exist if we're talking about two different companies like my situation. Is it really a short time in your opinion?
Any suggest?
Luca Bale is offline  
Old Jan 9, 2017 | 1:39 am
  #2  
Suspended
 
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,439
So you have two separate tickets, one (return) between Italy and Australia, and one (return) internal flight in Australia, right? If you miss the internal flight in Australia you will lose the entire ticket, as the return internal flight will be cancelled. You are unlikely to be rebooked (the airline doesn't have to do anything) and you'll probably have to buy a new ticket. No refunds. This is the danger of buying separate tickets. Personally I think your timing is not very good. What if your inbound flight is late? Can you change your second ticket to a later flight?
LondonElite is offline  
Old Jan 9, 2017 | 1:49 am
  #3  
1M
50 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,536
Which city are you flying into?
Which airline are you flying from Italy to Australia and which airline did you book internally?
gilbertaue is offline  
Old Jan 9, 2017 | 5:54 am
  #4  
FlyerTalk Evangelist
Community Builder
All eyes on you!
20 Years on Site
 
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 13,925
I read it as the OP is inquiring about the int-dom connection at SYD/MEL/PER or whereever the OP arrives first in Australia.

I also assume that the OP bought two tickets, 1 ticket Italy to AU and 1 domectic ticket. If all travel is on 1 ticket, there is no issue - you will be transferred to the next flight (free of charge) if you miss the connecting domestic AU flight (unless it is your own fault).

Anyway, you should be able to make that connection but be prepared for the worst case sceanario in case you miss the AU domestic flight = you have to buy a new ticket for the next flight. Luckily, domestic flights in AU are not that expensive - in general - so it should not lead to significant loss for you.

If you have travel insurance such extra costs should be covered under the travel insurance.

Good luck! - most likely you will make the connecting flight so don't worry too much.
SK AAR is offline  
Old Jan 9, 2017 | 6:02 am
  #5  
Suspended
 
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,439
Originally Posted by SK AAR
Good luck! - most likely you will make the connecting flight so don't worry too much.
You've been to SYD when a whole bunch of A380s and 777s dump their loads?
LondonElite is offline  
Old Jan 9, 2017 | 6:07 am
  #6  
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
1M
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 30,428
The OP says two different companies (airlines?) but not necessarily two separate tickets. I agree we need more information for a meaningful response.
NewbieRunner is offline  
Old Jan 9, 2017 | 6:56 am
  #7  
FlyerTalk Evangelist
Community Builder
25 Years on Site
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,917
Originally Posted by Luca Bale
I bought a ticket from Italy to Australia, the problem is that the fly is composed by 3 travel, the last one is an internal flight in Australia, Unfortunately there's not much time to take my coincidences for the internal flight, and the most bad is that I change airline companies to do the last internal flight. For let you understand this are the times: arrived: 06:40 > departure : 8:25.

In this time I have to do the immigration and show my document to get in , recovery my baggage and put it in the hold of new plane. I read that refund for losting coincidences does not exist if we're talking about two different companies like my situation. Is it really a short time in your opinion?
As post above, we need more information on airlines & airports.

With Eu-Aust guess its 2 flights on 1 airline. Wild guess's EK Emirates, SQ Singapore, CX Cathay, TG Thai or ??
And then another Aust domestic airline. Likely to be QF Qantas or VA Virgin Australia.
My uneducated wild guess is EK onto QF

06:40 to a 08:25 flight is nothing that unusual.
06:40 is possibly a flight into SYD. Many long haul arrive 06:00 - 07:30 time.
http://www.flyertalk.com/forum/ocean...nnections.html
If the transit airport is MEL its a short walk between terminals.

Enjoy your time downunder ^
Mwenenzi is offline  
Old Jan 9, 2017 | 7:37 am
  #8  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
OP also should not rely on travel insurance to reimburse "trip interruption" between tickets unless that is specifically covered. Many policies do not cover this.

In any event, OP needs to provide exact details of his journey, including his exact route, how many tickets are involved, the carriers involved, the day of the week (this helps to inform the immigration & customs delay issues) and his own nationality and potential visa issues.

I am wary of using terms such as "not very expensive" unless I know the financial circumstances of the individual. What seems like not much to me, might be a great deal to someone else.
Often1 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.