Is there any difference between AA, DL, UA?
#1
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Original Poster
Join Date: Feb 2016
Posts: 157
Is there any difference between AA, DL, UA?
Is there any service difference between American, Delta, and United, particularly for domestic cattle flying? I cannot think of many other than schedule and price. All three now have what they call is a free snack (Biscoff or similar small cookie) and have a revenue based frequent flyer program.
American:
Has an award chart, like United
Seems to be a stickler with carry on luggage sizers, though other airlines sometimes do this.
Delta:
More planes seem to have IFE than AA
United:
IFE seems not quite as good as DL but not much different. I see it in more aircraft than AA.
Hubs use by individuals vary according to one's location and the airlines' schedule so I don't want to complicate this thread. I do have favorites, like MSP over ATL, IAH over DEN.
If there is no difference, then I would choose based mostly on schedule and fares with a very slight preference to one airline because of frequent flyer program participation.
American:
Has an award chart, like United
Seems to be a stickler with carry on luggage sizers, though other airlines sometimes do this.
Delta:
More planes seem to have IFE than AA
United:
IFE seems not quite as good as DL but not much different. I see it in more aircraft than AA.
Hubs use by individuals vary according to one's location and the airlines' schedule so I don't want to complicate this thread. I do have favorites, like MSP over ATL, IAH over DEN.
If there is no difference, then I would choose based mostly on schedule and fares with a very slight preference to one airline because of frequent flyer program participation.
#2
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
If you're primarily looking at "domestic cattle flying," don't forget Southwest. They offer some pretty good perks to the general public, like no-fee ticket changes and free checked bags. And now their spend-based loyalty program isn't a whole lot different from the other three majors (with the lack of upgrades being an obvious exception).
I'd also take a look at the DOT on-time departure statistics before deciding; an airline's schedule doesn't mean a whole lot if it's consistently missing that schedule. Lately, AA has been among the worst while Delta has a good operation.
I'd also take a look at the DOT on-time departure statistics before deciding; an airline's schedule doesn't mean a whole lot if it's consistently missing that schedule. Lately, AA has been among the worst while Delta has a good operation.
#3
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Join Date: Feb 2016
Posts: 157
Good point. However, I didn't want to complicate the thread too much. When booking flights, I generally divide airlines into legacy carriers (AA, DL, UA), which is my question, cats and dogs (WN, B6, AS, HA, VX), and cheapskate cats and dogs (Spirit, Allegiant, Frontier, Sun Country, etc.)
#5
Join Date: Aug 2007
Location: NYC
Programs: AA EXP/OWE, Marriott Ambassador
Posts: 880
My wife actually gets more out of it than I, because she travels more due to business. That said, she's my wife, so she'll always find a way to get more out of something than I.
#6
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Join Date: Feb 2016
Posts: 157
Thanks for the embedding links in the previous post.
It's a reminder of how frequent flyer programs have really been enhanced! :P Before the lowest elite category was silver. AAdvantage Gold is like the old silver as far as qualifying for it and benefits.
One of the links was what the value is. AAdvantage Gold is pegged at $1,155. For me, it wouldn't be valued as much. Waived processing charges may be worth zero or several multiples of $75. Upgrades are hard to value. Sometimes, they are merely nice but not of value. However, I have gotten and used some complementary US Airways transatlantic upgrade coupons about 10-12 years ago and those were worth something that I would have paid for.
The mileage bonus is worth whatever miles are worth plus a correction factor since not all miles are used but are sometimes wasted.
Thanks for the opinions. United has had a rough time lately so I would guess that few would say United is the best of the 3 absent a superior schedule.
On a related but different topic, I wonder what is the minimum number of frequent flyer memberships one should have to cover all travel. I think it may be how many you can keep active. One possibility is AA, DL, UA, WN, B6. Of course that would miss the cheapskate cats and dogs, like Spirit and Frontier. Alaska is potentially useful for Seattle, Portland, and Alaska but those flights can be covered by AA and DL's programs. On the converse, AS can cover AA and DL so one could merely have AS, UA, WN, B6 membership.
It's a reminder of how frequent flyer programs have really been enhanced! :P Before the lowest elite category was silver. AAdvantage Gold is like the old silver as far as qualifying for it and benefits.
One of the links was what the value is. AAdvantage Gold is pegged at $1,155. For me, it wouldn't be valued as much. Waived processing charges may be worth zero or several multiples of $75. Upgrades are hard to value. Sometimes, they are merely nice but not of value. However, I have gotten and used some complementary US Airways transatlantic upgrade coupons about 10-12 years ago and those were worth something that I would have paid for.
The mileage bonus is worth whatever miles are worth plus a correction factor since not all miles are used but are sometimes wasted.
Thanks for the opinions. United has had a rough time lately so I would guess that few would say United is the best of the 3 absent a superior schedule.
On a related but different topic, I wonder what is the minimum number of frequent flyer memberships one should have to cover all travel. I think it may be how many you can keep active. One possibility is AA, DL, UA, WN, B6. Of course that would miss the cheapskate cats and dogs, like Spirit and Frontier. Alaska is potentially useful for Seattle, Portland, and Alaska but those flights can be covered by AA and DL's programs. On the converse, AS can cover AA and DL so one could merely have AS, UA, WN, B6 membership.
#8
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
My 3 cents:
AA - unreliable, inconsistent service, formerly excellent FFP now reduced to rubble, formerly excellent alliance now fractured thanks to BA et al.
UA - outstanding alliance partners at least in terms of award availability, middling FFP, seem intent on actually improving on-board product, but think elites are over-entitled (though it seems USAirways is also headed down this road)
DL - profitable, reliable, mostly worthless FFP, decent product, weakest alliance
I know next to nothing about B6, WN, and the others.
AA - unreliable, inconsistent service, formerly excellent FFP now reduced to rubble, formerly excellent alliance now fractured thanks to BA et al.
UA - outstanding alliance partners at least in terms of award availability, middling FFP, seem intent on actually improving on-board product, but think elites are over-entitled (though it seems USAirways is also headed down this road)
DL - profitable, reliable, mostly worthless FFP, decent product, weakest alliance
I know next to nothing about B6, WN, and the others.
#9
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
Any airline can get you from A to B safely. No airline plans a crash.
There are thousands of details besides getting from A to B safely. A couple hundred of those details are in the frequent flyer programs, elite levels, etc. Then there's the cushiness of the chairs in the lounge, brand of liquor served on board, schedules, prices, gate position within a concourse (very end = bad), design of employee uniforms, customer service phone reps, yes, we could go on and on.
What is important to one person might not be of any consequence to another. What do I care about the liquor if I don't drink liquor? I do care about the ticket price, because I pay for my flights out of my own pocket. At 5'4" legroom is way down on my list or priorities. My 6'5" brother sees it differently.
The best thing to do is to consider what is most important to you. Investigate the airlines flying out of an airport near you and decide which one best suits your needs.
There are thousands of details besides getting from A to B safely. A couple hundred of those details are in the frequent flyer programs, elite levels, etc. Then there's the cushiness of the chairs in the lounge, brand of liquor served on board, schedules, prices, gate position within a concourse (very end = bad), design of employee uniforms, customer service phone reps, yes, we could go on and on.
What is important to one person might not be of any consequence to another. What do I care about the liquor if I don't drink liquor? I do care about the ticket price, because I pay for my flights out of my own pocket. At 5'4" legroom is way down on my list or priorities. My 6'5" brother sees it differently.
The best thing to do is to consider what is most important to you. Investigate the airlines flying out of an airport near you and decide which one best suits your needs.
#10
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
AA is not as far along in its merger with US as DL with NW (long completed) and UA with CO (much more completed). As such, currently, for another year or two, AA planes are a little less "predictable" than might be the case at DL or UA. Though non-merger changes (like DL recently did with C+, and is it done with that finally yet or not>) can happen at any time and possibly be disruptive at least to plane layout predictability (while half the fleet is old style and the other half is new style).
The plane layout not being predictable (if you book in advance) can mean that the seat you reserved is not the seat you get (much more likely than would be the case if plane layouts were consistent). So it can impact quality of the travel experience if you care what you seat you sit in.
The plane layout not being predictable (if you book in advance) can mean that the seat you reserved is not the seat you get (much more likely than would be the case if plane layouts were consistent). So it can impact quality of the travel experience if you care what you seat you sit in.
#11
Join Date: Mar 2010
Location: KATL
Programs: DL, WN, AA, Marriott, Hertz, National, Chic-fil-A
Posts: 234
Full disclosure, I am based in ATL and usually fly to New England and sometimes California. I sit in the back.
So I see little to no difference in the hard product but can confirm that Delta’s handling of IRROPS seems to be better than the other legacies, especially since the a/c used are flying multiple segments per day and thus have more chances to become delayed. The abundance of spare planes and crews on reserve in Atlanta probably speaks to that.
So I see little to no difference in the hard product but can confirm that Delta’s handling of IRROPS seems to be better than the other legacies, especially since the a/c used are flying multiple segments per day and thus have more chances to become delayed. The abundance of spare planes and crews on reserve in Atlanta probably speaks to that.
#12
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
Full disclosure, I am based in ATL and usually fly to New England and sometimes California. I sit in the back.
So I see little to no difference in the hard product but can confirm that Delta’s handling of IRROPS seems to be better than the other legacies, especially since the a/c used are flying multiple segments per day and thus have more chances to become delayed. The abundance of spare planes and crews on reserve in Atlanta probably speaks to that.
So I see little to no difference in the hard product but can confirm that Delta’s handling of IRROPS seems to be better than the other legacies, especially since the a/c used are flying multiple segments per day and thus have more chances to become delayed. The abundance of spare planes and crews on reserve in Atlanta probably speaks to that.
#13
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,646
#14
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Is there any service difference between American, Delta, and United, particularly for domestic cattle flying? I cannot think of many other than schedule and price. All three now have what they call is a free snack (Biscoff or similar small cookie) and have a revenue based frequent flyer program.
American:
Has an award chart, like United
Seems to be a stickler with carry on luggage sizers, though other airlines sometimes do this.
Delta:
More planes seem to have IFE than AA
United:
IFE seems not quite as good as DL but not much different. I see it in more aircraft than AA.
Hubs use by individuals vary according to one's location and the airlines' schedule so I don't want to complicate this thread. I do have favorites, like MSP over ATL, IAH over DEN.
If there is no difference, then I would choose based mostly on schedule and fares with a very slight preference to one airline because of frequent flyer program participation.
American:
Has an award chart, like United
Seems to be a stickler with carry on luggage sizers, though other airlines sometimes do this.
Delta:
More planes seem to have IFE than AA
United:
IFE seems not quite as good as DL but not much different. I see it in more aircraft than AA.
Hubs use by individuals vary according to one's location and the airlines' schedule so I don't want to complicate this thread. I do have favorites, like MSP over ATL, IAH over DEN.
If there is no difference, then I would choose based mostly on schedule and fares with a very slight preference to one airline because of frequent flyer program participation.
#15
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Personally, if I'm flying Y, the airline becomes less important to me, and the aircraft becomes more important. For example, on a 757 or A321 I know I can get a decent seat in Y at the L2/R2 door. On the 737/A320/A319 etc. I know that the Y seats in general suck. Exit rows are alright, but not great.