Changing Points Earning Post Flight
Feb 1, 2016 | 6:58 am
#1
Original Poster
Join Date: Jul 2015
Location: SRQ, AMS, AGP
Posts: 200
Changing Points Earning Post Flight
I recently flew BA and despite my request and confirmation at check in, my flight was credited to my BA account instead of my AA account. Is there any way to get this changed post-flight? And if so, who do I contact - BA or AA?
I am AA ExecPlat and it is a shame to miss on the miles/EQM, as well as an AA points promo that is ongoing...
Background:
* 2 leg business class flight booked on BA with one leg (EU) on BA metal and another (transatlantic) on AA.
I am AA ExecPlat and it is a shame to miss on the miles/EQM, as well as an AA points promo that is ongoing...
Background:
* 2 leg business class flight booked on BA with one leg (EU) on BA metal and another (transatlantic) on AA.
Feb 1, 2016 | 8:00 am
#2
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 26,111
You definitely have to contact BA, not AA, if the miles actually ended up in your BA account. Only BA has the ability to remove them from there and send them elsewhere (to AA). Whether they'll do that or not, I have no idea. And the sooner you contact them the better, and the more documentation you have of your previous request the better.
Feb 2, 2016 | 3:50 pm
#4
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Ouch. Were you logged into your BA account when you purchased the ticket?
Feb 2, 2016 | 4:33 pm
#5
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 5,004
It can be done and it was not difficult for me.
Feb 3, 2016 | 11:50 am
#6
Original Poster
Join Date: Jul 2015
Location: SRQ, AMS, AGP
Posts: 200
Somehow I just have an uncomfortable feeling here, but Escape4 has had good luck with it so we'll see. And it does pain me to see 180TP and 9k Avios disappear...
Feb 4, 2016 | 7:23 am
#8
FlyerTalk Evangelist
Join Date: May 1998
Location: Massachusetts, USA; AA 2.996MM & Plat Pro, DL 1MM, GM & Flying Colonel
Posts: 25,036
I think that's generally true - unless you had originally requested that they be posted to a partner, that the posting as made was the airline's error, and that you can show that it was. If it was the passenger's error for not requesting partner credit in the first place, he or she is probably stuck.
Feb 4, 2016 | 12:00 pm
#9
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,445
Sometimes it can be quite painful (and does not always work) and take a long time to be fixed, but I'd say most of the time I have been able to correct the mis-crediting. I don't bother if the miles aren't much because of the hassle factor.