Air India Refunds...
Dec 30, 2019 | 7:44 pm
#1
Original Poster
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
Air India Refunds...
Hi there,
I had a question about AI refunds. I had a web booking that I cancelled. The ticket was
paid via netbanking. I got the cancellation email from AI but no information on how they
will refund my money ! Do you know if they will refund without having to follow up ?
Should I go to the airport ticketing office to get it in person ? Any guidance is
appreciated...thanks.
I had a question about AI refunds. I had a web booking that I cancelled. The ticket was
paid via netbanking. I got the cancellation email from AI but no information on how they
will refund my money ! Do you know if they will refund without having to follow up ?
Should I go to the airport ticketing office to get it in person ? Any guidance is
appreciated...thanks.
Dec 30, 2019 | 8:39 pm
#2
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,766
It will go back to the same account you paid from... in your case your bank account via a NEFT transfer. I always use a CC so I have no experience in this but you should expect this back within 2 weeks max and follow up with customer care if you don't.
Dec 31, 2019 | 1:01 am
#3
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,756
Netbanking tickets say that they have been paid with 'CASH' so theoretically you can go to any city or airport office and collect the cash in person.
Dec 31, 2019 | 2:28 am
#4
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
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Posts: 30,703
Dec 31, 2019 | 7:01 am
#5
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,756
I went back to check. All were puchased with Netbanking payment on AIs website or app.
Ticket in January (India-Germany):
Ticket in July (domestic DEL-CCU):
Ticket in November 2017:
Mobile app in December 2017 (domestic BOM-CCU)
Ticket in January (India-Germany):
CARD TYPE: CASH
CARD NO.:
AUTH CODE:
ENDORSEMENT/RESTRICTIONS: NON-END/VLD ON AI FLT ONLY/
AIBExxxx/BILLDESK.RED
CARD NO.:
AUTH CODE:
ENDORSEMENT/RESTRICTIONS: NON-END/VLD ON AI FLT ONLY/
AIBExxxx/BILLDESK.RED
Ticket in July (domestic DEL-CCU):
PAYMENT TYPE: Bank transfer
BANK: HDFC Bank Limited
ENDORSEMENT/RESTRICTIONS: ENDOS NON-END/VLD ON AI FLT ONLY
BANK: HDFC Bank Limited
ENDORSEMENT/RESTRICTIONS: ENDOS NON-END/VLD ON AI FLT ONLY
PAYMENT TYPE: Bank transfer
BANK: HDFC Bank Limited
ENDORSEMENT/RESTRICTIONS
ENDOS NON-END/VLD ON AI FLT ONLY
BANK: HDFC Bank Limited
ENDORSEMENT/RESTRICTIONS
ENDOS NON-END/VLD ON AI FLT ONLY
AGENCY/AIRLINE NAME: E MOBILE APP AIR INDIA NEW DELHI, IN RESTRICTIONS: AIMA11xxx7/BILLDESK/LHDFxxxx0/NON-END/VLD ON AI FLT ONLY/ FORM OF PAYMENT: MISC/PG/PAY/LHDFxxx0