Another case of AirAsia Fraud - who should I contact in the Indian government?
Aug 27, 2016, 6:42 am
#16
Join Date: Apr 2009
Programs: KL-AF FB Elite Plus, LH M&M, BA, SQ, HHonors, etc.
Posts: 270
Amazing.
I just managed to get AirAsia India to transfer the refund they owed me to my bank account.
And it only took 9 months of polite requests, cajoling, threats, tweets to their account and the CEO, and even emails to the Indian Minister of Tourism.
AirAsia made 27 promises to make that refund over those 9 months. Each time, after not receiving it I'd write to ask where is it? They would often ignore me.
In the end, only extreme action forced their hand.
But what about the thousands of other customers who don't know enough, or are too tired to pursue them so vigorously for their promised refunds, as documented in articles? I wish someone would write an article explicitly exposing AirAsia's unscrupulous practices and warn potential customers of the risk of doing business with AirAsia.
I just managed to get AirAsia India to transfer the refund they owed me to my bank account.
And it only took 9 months of polite requests, cajoling, threats, tweets to their account and the CEO, and even emails to the Indian Minister of Tourism.
AirAsia made 27 promises to make that refund over those 9 months. Each time, after not receiving it I'd write to ask where is it? They would often ignore me.
In the end, only extreme action forced their hand.
But what about the thousands of other customers who don't know enough, or are too tired to pursue them so vigorously for their promised refunds, as documented in articles? I wish someone would write an article explicitly exposing AirAsia's unscrupulous practices and warn potential customers of the risk of doing business with AirAsia.
Air Asia is a misery airline. Years back KUL-CCU flight was suspended & never received the money. Air Pegasus & Costa another conairline. With the DGCA sleeping, the only way to safe guard is avoid buying tickets from these fraudsters and choose lesser evils such as 6E, AI, & 9W.
Shame on Indian fraud carriers!
Last edited by LH757; Aug 27, 2016 at 9:52 am
Aug 27, 2016, 8:42 am
#17
Original Poster
Join Date: Nov 2013
Location: New York City
Posts: 186
I am in the same boat as you, as have been robbed by Conair Pegasus.
Air Asia is a misery airline. Years back KUL-CCU flight was suspended & never received the money. Air Pegasus & Costa another conairline. With the DGCA sleeping, the only way to safe guard is avoid buying tickets from these fraudsters and choose lesser evils such as 6E, AI, & 9W.
Shame on Indian fraud carriers!
Air Asia is a misery airline. Years back KUL-CCU flight was suspended & never received the money. Air Pegasus & Costa another conairline. With the DGCA sleeping, the only way to safe guard is avoid buying tickets from these fraudsters and choose lesser evils such as 6E, AI, & 9W.
Shame on Indian fraud carriers!
Aug 27, 2016, 4:59 pm
#19
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
