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Originally Posted by GuyFromBOM
(Post 25934341)
Many banks / financial institutions are initiating this, with a provision of a special form, incase the number / email is common for multiple members of the same family.
IMO, the framework is not as much a problem, as much as it's implimentation is.! |
Originally Posted by abhilife2001
(Post 25966321)
Kyc for financial institutions and intermediaries is common due to Aml etc.. But stringent Kycs for ffp is something i am not aware of.. Specially because miles will only be credited if ffp name and pax name match and pax has to provide some kinda government proof for the ticket anyway..so if kyc is ok for ticket issuance and travel, that same should be fine for ffp which anyway matches the name.
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Originally Posted by paag
(Post 25939089)
Interesting points found in the brochure:
1. Presently Award Tickets on Star Alliance flights can only be issued through Air India Booking offices. We are in the process of developing Online Redemption of Award Tickets on STAR Partners - Target is for 2017 Can you please post the complete text in the email, without any personal details of course, if possible? |
Originally Posted by deovrat
(Post 25969459)
The thing was, many travelers still use TAs for booking tickets. Some of those TAs would open an FF account in the name of their client and keep the login details to themselves. Client went on accruing FF miles in his account and these TAs used them for free travel. AI wanted to stop this.
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Originally Posted by abhilife2001
(Post 25970436)
Am not sure they can stop it this way even if this was the intention (which I am not sure) atleast for international travelers.
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Received the new *A Gold kit. Included with are 2 domestic upgrade vouchers and 4 baggage tags.
Guess what - something's wrong with AI :) Points mentioned in the welcome letter: 1. Upgrade vouchers for Int. sectors 2. Ability to upgrade with FFP miles at check-in counter These two things planned to go live by Q2 2016. |
Got my kit as well few weeks back. Noticed that the domestic upgrade voucher is no longer transferable. Also the welcome letter regrets the delay in sending the kit and as a token, they include domestic upgrade vouchers. That's pathetic because upgrade vouchers are part of the silver/gold status.
I am waiting for them to start miles upgrades/ *A redemption via the portal. |
was looking to book a star alliance award from ath-del via fco, with ath-fco on a3 & fco-del on ai....ai wants inr 27k in taxes for this ticket....if i book fco-del directly on ai then the amount comes down to inr 4k in taxes....i wonder why there is such a big difference, especially since ai removed yq when they gutted their redemption chart....
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Originally Posted by Keyser
(Post 25998028)
was looking to book a star alliance award from ath-del via fco, with ath-fco on a3 & fco-del on ai....ai wants inr 27k in taxes for this ticket....if i book fco-del directly on ai then the amount comes down to inr 4k in taxes....i wonder why there is such a big difference, especially since ai removed yq when they gutted their redemption chart....
A quick check reveals a revenue A3 business class seat prices out to be INR 23k ! :D Pretty sure its a bored and clueless agent, or maybe he was looking at a different routing than you provided? They seem to prefer FRA for transiting and want you to route through FRA if possible, for some weird reason.. Maybe its because LH used to be a redemption partner even before AI was in Star Alliance. Sorry to end this with a question, but how many miles did the agent want to charge you for ATH-FCO-DEL? Only ATH-DEL or ATH-FCO + FCO-DEL??? |
Originally Posted by deovrat
(Post 25998335)
There shouldn't be this much difference, 23k for just ATH-FCO?!
A quick check reveals a revenue A3 business class seat prices out to be INR 23k ! :D Pretty sure its a bored and clueless agent, or maybe he was looking at a different routing than you provided? They seem to prefer FRA for transiting and want you to route through FRA if possible, for some weird reason.. Maybe its because LH used to be a redemption partner even before AI was in Star Alliance. Sorry to end this with a question, but how many miles did the agent want to charge you for ATH-FCO-DEL? Only ATH-DEL or ATH-FCO + FCO-DEL??? |
Originally Posted by Keyser
(Post 25998417)
65k miles as per the star alliance chart....she was looking at the right routing, ath-fco-del in business class....
65k for FCO-DEL sector + 35k for ATH-FCO sector. Not to say this absolves her of the stupendous taxes amount, but it could easily have been much worse. New AI Star Alliance redemption rules can't come quickly enough ! :( |
Originally Posted by deovrat
(Post 25998477)
Tell you what, her quoting 65k miles is a small victory in itself. I bet you next time you call, you'll get an agent who'll quote 100 k miles for this itinerary..
65k for FCO-DEL sector + 35k for ATH-FCO sector. Not to say this absolves her of the stupendous taxes amount, but it could easily have been much worse. New AI Star Alliance redemption rules can't come quickly enough ! :( |
Then why hold redemption of miles
If the purpose is only to verify address for sending membership package, why hold redemption of miles. The site states that you can only accrue miles but not redeem. I called up at the call center and they said its a new "IATA" rule which is totally incorrect.
Originally Posted by Redhat72
(Post 25836626)
If you read the FAQs on AI website, the KYC is only to verify the name and address. So if you are a resident outside India, then you just need some valid document with address proof.
I think what AI really needs to say is that "Address Verification" and not really KYC. But maybe there is no standard address verification form, so they probably picked KYC. It is quite likely that AI wants the correct address before they can send the FFP cards or the membership package. |
Originally Posted by ravigokulgandhi
(Post 26035194)
If the purpose is only to verify address for sending membership package, why hold redemption of miles. The site states that you can only accrue miles but not redeem. I called up at the call center and they said its a new "IATA" rule which is totally incorrect.
The call center is wrong, IATA has nothing to do with airlines' policies regarding frequent flyer programs. These rules are conceived and implemented by Air India alone. Regarding verification, the main purpose is NOT to send membership packages correctly, but to stop unauthorized redemption of miles by travel agents. |
has anyone else noticed that ai is charging around 5 times the taxes & fees for a child redemption ticket????
i've checked a number of different sectors like: del - sin....adult taxes & fees is inr 2,180 & for a child its inr 12,110.... fco - del....adult taxes & fees is €62.21 & for a child its €181.75.... del - jfk....adult taxes & fees is inr 4,754 & for a child its inr 25,694.... looks like they are still charging the yq amount for children redemption tickets....trust ai to have overlooked something like this....i'm dreading a call to their call center to try & get a ticket issued.... |
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