Feb 6, 2015, 12:35 am
Last edit by: GuyFromBOM
AI-FR FAQs
Flight Ops
AI - Web Check-In
Baggage Info
Air India - Flying Returns FFP
FFP - Earning
FFP - Redemption
Contact Details
Membership Kit Related
Flight Ops
- All Air India flights in the range AI10 - AI399 and AI900 - AI999 operate from International terminals.
- At BOM - CSIA, all Air India flights (domestic and international) operate from International Terminal : T2 - with effect from October 1, 2015
- At AMD - Ahmedabad SVP Airport, all Air India flights operate from International Terminal : T2- including flight AI614.
- Check-in desks close 45 minutes before STD (Domestic flights)
- Check-in desks close 60 minutes before STD (Domestic flights operating from International Terminal) (For International flights refer to the copy of eticket)
- AirIndia Express is the LCC subsidary of AI (all Y seating) and doesn't have FFP concept in their systems.
- All flights operating under 9I-xxxx series or AI 9xxx are operated by AirIndia Regional (aka Alliance Air - subsidary of AI). FFP benefits: Mileage Earning Only- NO REDEMPTION.
AI - Web Check-In
- Web Check-In facility is available for most AI operated flights (except flights operated by 9I) from 48 hours prior to departure.
- Web Check-In on Mobile
Baggage Info
- AI-FR members get excess baggage allowance of 10kgs (Silver Club), 20kgs (Gold & Maharaja Club) OR 1 piece (upto 23kgs / 50lbs) for Silver, Gold & Maharaja Club members.
- StarAlliance Gold members flying on AI flights, get excess baggage allowance of 20kgs OR 1 piece (upto 23kgs / 50lbs).
- AI Baggage Allowance
Air India - Flying Returns FFP
FFP - Earning
- Earning AI-FR miles on AI flights
- Earning AI-FR miles on StarAlliance partner flights
- Earning AI-FR miles on Code-share flights operated on behalf of AI
FFP - Redemption
- Redeeming AI-FR miles for AI flights / upgrade (Redemption on AI flights can be processed online)
- Redeeming AI-FR miles for StarAlliance Awards / StarAlliance Upgrade Awards (Currently only processed at the AI City Offices)
- AI-FR miles CANNOT BE REDEEMED on Codeshare flights
- Award Request Form
- Upgrade Request Form
Contact Details
- AI Helpdesk - India
- AI Helpdesk - International locations
- For issues related to Flying Returns account: Helpline Numbers - 011-24624074, 011-24624075
- One of the easiest way to contact AI is using chat option from the AirIndia website. They are usually available 24x7. Next best option would be the AI team on Twitter
Membership Kit Related
- Contact the Membership Kit dispatch team on +91 (0)22 61342252 (Monday to Friday between 10:00 to 17:00) or send an email to: [email protected]
AirIndia - FlyingReturns
Feb 11, 2015 | 12:25 am
#16
Original Poster
Join Date: May 2010
Location: VABB
Programs: AI-FR, 9W-JP
Posts: 723
AI-FR's Domestic frequent flyers have an excellent promotion to avail of: My Dream Destination
It's a spend based offer, with an option to get rewarded with base-fare & fuel surcharge waived tickets on AI network.
IMO, Keyser could be one of those who could make the most of this..!
PS: Offer open only to FR members.
It's a spend based offer, with an option to get rewarded with base-fare & fuel surcharge waived tickets on AI network.
IMO, Keyser could be one of those who could make the most of this..!
PS: Offer open only to FR members.
Feb 11, 2015 | 5:13 pm
#17
Join Date: Sep 2013
Posts: 233
star alliance redemption
I am trying to redeem TLV to BOM and the best connection is via IST. Managed to get the seats on both legs but as mentioned in this thread, the system is asking for 110000 miles instead of 35000 only.
Any body has any feedback on this issue yet?
Any body has any feedback on this issue yet?
Feb 11, 2015 | 10:32 pm
#19
Join Date: Nov 2013
Location: India
Programs: SkyTeam Elite Plus, Accor Gold
Posts: 953
Sadly, at this point their systems are still programmed to price it the wrong way and we haven't heard of any reports of them being reprogrammed as of yet.
Feb 11, 2015 | 11:37 pm
#20
Original Poster
Join Date: May 2010
Location: VABB
Programs: AI-FR, 9W-JP
Posts: 723
BTW, TK is also connected to 9W-JP.. incase, you have JP Miles.
Feb 12, 2015 | 12:30 am
#21
Join Date: Sep 2013
Posts: 233
Feb 12, 2015 | 6:50 am
#22
Original Poster
Join Date: May 2010
Location: VABB
Programs: AI-FR, 9W-JP
Posts: 723
You could also try to redeem CAI/ADD/IST-BOM using AI miles. And buy a seperate flight to the star hub from TLV, possibily on the same carrier. But since these will be on seperate PNRs leave plenty of connection time, so as to avoid a Missed Connection.
Feb 12, 2015 | 8:35 pm
#23
Join Date: Sep 2013
Posts: 233
Yes this is what I am doing now. Seems like the best option.
Feb 13, 2015 | 1:44 pm
#24
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,703
i got the email for this offer a few days ago but did not have a chance to look at it till now....i should be able to make good use of this as i have a ton of domestic travel on ai over the next few months....
Feb 16, 2015 | 1:12 am
#25
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,255
AI ticket, Flight Cancelled , rebooked on Etihad ..Miles accural where ?
Hi,
Had a Moscow - Del - Kolkata flight last week.. Moscow -Del leg got cancelled as some issues with the incoming DEL - Moscow flight..
Hence, they rebooked me to Delhi via Etihad the next morning.. and my DEL - CCU was also rescheduled to another AI flight.
The return leg was all on AI and I flew them as planned.
I see in my AI FR account that the CCU - DEL - Moscow return flights have been posted but not the onward flights.
Question is where should I be getting the flight for the Moscow - Del - CCU leg ?
Had a Moscow - Del - Kolkata flight last week.. Moscow -Del leg got cancelled as some issues with the incoming DEL - Moscow flight..
Hence, they rebooked me to Delhi via Etihad the next morning.. and my DEL - CCU was also rescheduled to another AI flight.
The return leg was all on AI and I flew them as planned.
I see in my AI FR account that the CCU - DEL - Moscow return flights have been posted but not the onward flights.
Question is where should I be getting the flight for the Moscow - Del - CCU leg ?
Feb 16, 2015 | 3:47 am
#26
Join Date: Nov 2013
Location: India
Programs: SkyTeam Elite Plus, Accor Gold
Posts: 953
Hi,
Had a Moscow - Del - Kolkata flight last week.. Moscow -Del leg got cancelled as some issues with the incoming DEL - Moscow flight..
Hence, they rebooked me to Delhi via Etihad the next morning.. and my DEL - CCU was also rescheduled to another AI flight.
The return leg was all on AI and I flew them as planned.
I see in my AI FR account that the CCU - DEL - Moscow return flights have been posted but not the onward flights.
Question is where should I be getting the flight for the Moscow - Del - CCU leg ?
Had a Moscow - Del - Kolkata flight last week.. Moscow -Del leg got cancelled as some issues with the incoming DEL - Moscow flight..
Hence, they rebooked me to Delhi via Etihad the next morning.. and my DEL - CCU was also rescheduled to another AI flight.
The return leg was all on AI and I flew them as planned.
I see in my AI FR account that the CCU - DEL - Moscow return flights have been posted but not the onward flights.
Question is where should I be getting the flight for the Moscow - Del - CCU leg ?
Now, your EY flights cannot be credited to Flying Returns as EY does not partner with AI. Those miles can be credited to either a Etihad Guest account or a JetPrivilege account if you have one. You have to send the program an email with your boarding pass images attached and ask for retrospective crediting of miles.
Same goes for AI's DEL-CCU leg, write to Flying Returns along with your boarding pass and ask for retrospective miles.
Feb 16, 2015 | 5:32 am
#27
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,255
First thing, I assume you have the boarding passes for DME-AUH & AUH-DEL (both EY) and DEL-CCU (on AI) with you.
Now, your EY flights cannot be credited to Flying Returns as EY does not partner with AI. Those miles can be credited to either a Etihad Guest account or a JetPrivilege account if you have one. You have to send the program an email with your boarding pass images attached and ask for retrospective crediting of miles.
Same goes for AI's DEL-CCU leg, write to Flying Returns along with your boarding pass and ask for retrospective miles.
Now, your EY flights cannot be credited to Flying Returns as EY does not partner with AI. Those miles can be credited to either a Etihad Guest account or a JetPrivilege account if you have one. You have to send the program an email with your boarding pass images attached and ask for retrospective crediting of miles.
Same goes for AI's DEL-CCU leg, write to Flying Returns along with your boarding pass and ask for retrospective miles.
But will try and claim from Jet Privilege and AI on a retro basis ..lets see
Feb 16, 2015 | 6:43 am
#28
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,255
We had multiple *A flight options during that time (LH, LX) but they issued ticket on EY.. seemed surprising to me.. Both LX and LH had tickets available for Moscow - Delhi too..
Feb 16, 2015 | 8:48 am
#29
Join Date: Sep 2005
Location: BOM-WAW-EWR
Programs: UA*G (1K again), Sixt Plat, AC*G, LH FTL, AI*G *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,751
Hmmm... while I have those and will do the same..problem is the boarding passes don't have an e-ticket number..they specifically gave me (and another person ) a manual paper stating that we need to give this in transit in AUH at the gates else we cannot board the AUH - DEL flight. That was apparantly the 'voucher' thru which EY would be paid by AI for our flights..
But will try and claim from Jet Privilege and AI on a retro basis ..lets see
But will try and claim from Jet Privilege and AI on a retro basis ..lets see
Funny thing is AI gave me alternate flight options on Etihad even though they are not partners..
We had multiple *A flight options during that time (LH, LX) but they issued ticket on EY.. seemed surprising to me.. Both LX and LH had tickets available for Moscow - Delhi too..
We had multiple *A flight options during that time (LH, LX) but they issued ticket on EY.. seemed surprising to me.. Both LX and LH had tickets available for Moscow - Delhi too..