Which US issued credit cards work on Indigo?
Jan 15, 2014, 12:10 am
#18
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
Feb 1, 2019, 11:16 pm
#20
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
I purchased three IndiGo flights about 12 hours ago. One one-way and one round trip. I paid for excess baggage on one and exit row seats on all. Paid with my AMEX.
Now I received three text messages saying: Dear Mr. CO-PLAT, you have been unchecked for flt 6E 279 10Mar BOMHYD, PNR XXXXXX. Previously issued boarding pass stands invalid. For assistance call 01246613838.
The two charges show as pending on my AMEX account.
Looks like I get to make a long international call tomorrow.
Now I received three text messages saying: Dear Mr. CO-PLAT, you have been unchecked for flt 6E 279 10Mar BOMHYD, PNR XXXXXX. Previously issued boarding pass stands invalid. For assistance call 01246613838.
The two charges show as pending on my AMEX account.
Looks like I get to make a long international call tomorrow.
Feb 2, 2019, 8:53 pm
#21
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
I purchased three IndiGo flights about 12 hours ago. One one-way and one round trip. I paid for excess baggage on one and exit row seats on all. Paid with my AMEX.
Now I received three text messages saying: Dear Mr. CO-PLAT, you have been unchecked for flt 6E 279 10Mar BOMHYD, PNR XXXXXX. Previously issued boarding pass stands invalid. For assistance call 01246613838.
The two charges show as pending on my AMEX account.
Looks like I get to make a long international call tomorrow.
Now I received three text messages saying: Dear Mr. CO-PLAT, you have been unchecked for flt 6E 279 10Mar BOMHYD, PNR XXXXXX. Previously issued boarding pass stands invalid. For assistance call 01246613838.
The two charges show as pending on my AMEX account.
Looks like I get to make a long international call tomorrow.
Dear IndiGo Customer,
Thank you for booking a flight on IndiGo. Your PNR - XXXXXX is confirmed.
This email is to confirm that you have initiated this transaction with your own credit/debit card. If you did not make this booking, please contact us immediately.
For verification, IndiGo requires you to produce at the time of check-in, one of the following documents:
a. The card used to make the booking; or
b. A copy of the card (front and back without the CVV- the 3 digit code at the back of the card and CID- the 4 digit code in case of an AMEX card) signed by the card holder.
Failure to produce the document will result in the customer being denied the ability to fly. IndiGo shall not be held responsible for any direct or indirect losses resulting from such cancellation of the booking.
This requirement is in accordance with IndiGo’s Conditions of Carriage, which you have agreed to adhere and abide by at the time of confirming your booking.
For any further assistance or queries, please contact our 24x7 call centre at +919212783838 or +911246613838.
Regards,
Customer Relations
IndiGo
[email protected]
AMEX charges still in a "pending" status.
Does "Manage Booking" on the Indigo website show all the add-ons you paid for?
Feb 3, 2019, 7:19 am
#23
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
AMEX charges still pending.
EDIT: Charges finally came through on AMEX.
Last edited by CO-PLAT; Feb 3, 2019 at 7:36 pm