Go Back  FlyerTalk Forums > Destinations > Asia > India
Reload this Page >

Mumbai CSIA [BOM] connection/departure experience reports

Community
Wiki Posts
Search
Old May 18, 2016, 11:19 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: oliver2002
Please add/correct as appropriate. (Need postcount of 90 to be able to edit)
(Note that information change dynamically and hence best to double check)
Thanks
desi

PLEASE NOTE that CERTAIN DOMESTIC FLIGHTS OF Air India (#010-399 and 900-999) are ACTUALLY segments of INTERNATIONAL FLIGHT and hence for the following discussion should be considered INTL flights.


TRANSFER at BOM

Air India and Vistara operate all of their international and domestic flights out of the same NEW terminal (T2). There is no need to change terminal or take any bus/taxi.

Low-cost airlines operate out of legacy Santacruz domestic terminal (T1) and you need to continue to follow the usual practice of changing terminal.
(For those not familiar with Santacruz Airport - CSIA - while both T1 and T2 uses same airfield and runaways, they are quite apart landside and can be 25-45 min by taxi depending on the traffic)

If first time in BOM then it is advisable to book connection with AI or Vistara to avoid this transfer between terminals.

INTL-to-INTL connections (suspended as of Jan 2022 due to COVID):

If both legs are on the same airline or on airlines that have interlined agreement, then your bags will be tagged to your final destination. But verify this fact when you actually check your bags at your origination and reconfirm by inspecting the bag tags.

Otherwise you have to go through immigration, collect bags and check-in again. This may need appropriate Visa too. If you have to do this, provide for 3 to 4 hours layover to be safe.

INTL-to-DOM transfer

Practice is similar to what you may find at major airports in the world such as JFK, LHR, etc. You have to go through immigration, collect bags, go through customs and then TURN LEFT upon exit from customs towards transfer area. DO NOT GO STRAIGHT into Semi-controlled reception area.

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Also in case of delayed incoming flight, you will be most likely accomodated on the domestic portion.

Note that certain domestic looking segments of AI are actually onward leg of continuing International flight (#010-399 and 900-999). When connecting to/from these flights, treat them as INTL segments.

DOM-to-INTL transfer

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tariffs of excess baggage. Your bags will be most likely tagged to your final destination when it is same airline or when airlines have interline agreement. Again, best to double check and reconfirm by looking at the bag tags. Otherwise, you have to collect bags at BOM and check-in again. Please check with your airline for the current process. Posts on this thread that are more than couple of months old, should be in "Trust but Verify" category.

If you are travelling by Air India and your incoming flight to BOM has been classified as international flight (currently applicable to certain AI flights only) then you would have already completed immigration process at your origin and you will simply follow INTL-to-INTL connection at BOM.

Otherwise, you will go through immigration at BOM airport even when your bags are checked to your final destination directly.


Please add/correct as appropriate. (Need postcount of 90 to be able to edit)
(Note that information change dynamically and hence best to double check)
Thanks
desi


TRANSFER at BOM

Air India, Jet Airways and Vistara operate all of their international and domestic flights out of the same NEW terminal (T2). There is no need to change terminal or take any bus/taxi.

Low-cost airlines operate out of legacy Santacruz domestic terminal and you need to continue to follow the usual practice of changing terminal.

INTL-to-INTL connections:

NOTE: Air-India operates some domestic flight segments as extension of an oversees flight (Typically flight numbers <400 - Double check routing on AI website to confirm example: AI 144 EWR_BOM_DEL). They should be treated as INTL flights for immigration/rechek/customs purpose.

If both legs are on the same airline or on airlines that have interlined agreement, then your bags will be tagged to your final destination. But verify this fact when you actually check your bags at your origination and reconfirm by inspecting the bag tags.

Otherwise you have to go through immigration, collect bags and check-in again. This may need appropriate Visa too. If you have to do this, provide for 3 to 4 hours layover to be safe.

INTL-to-DOM transfer

Practice is similar to what you may find at major airports in the world such as JFK, LHR, etc. You have to go through immigration, collect bags, go through customs and then TURN LEFT upon exit from customs towards transfer area. DO NOT GO STRAIGHT into Semi-controlled reception area.

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Also in case of delayed incoming flight, you will be most likely accomodated on the domestic portion.

Note that certain dometic looking segments of AI are actually onward leg of continuing International flight such as EWR-BOM-AMD flight. When connecting to/from these flights, treat them as INTL segments.

DOM-to-INTL transfer

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Your bags will be most likely tagged to your final destination when it is same airline or when airlines have interline agreement. Again, best to double check and reconfirm by looking at the bag tags. Otherwise, you have to collect bags at BOM and check-in again. Please check with your airline for the current process. Posts on this thread that are more than couple of months old, should be in "Trust but Verify" category.

If your incoming flight to BOM has been classified as international flight then you would have already completed emmigration (exit from India) process at your origination and you will simply follow INTL-to-INTL connection at BOM.

Otherwise, you will go through emmigration process at BOM airport even when your bags are checked to your final destination directly.
Print Wikipost

Mumbai CSIA [BOM] connection/departure experience reports

Thread Tools
 
Search this Thread
 
Old May 23, 2018, 10:35 am
  #991  
formerly gantid
 
Join Date: Mar 2014
Location: IAD
Programs: UA Mileage Plus Platinum, Marriott Platinum elite, *G, Hilton Gold
Posts: 198
Thanks, that is what I was worried about. Since the tickets are not very expensive, I will book a ticket on the 9W flight as well as a later flight on AI. That should give me a better option.
washingtonian_2017 is offline  
Old May 23, 2018, 12:13 pm
  #992  
 
Join Date: Jul 2014
Location: Ahmedabad, INDIA
Programs: Blasé..
Posts: 174
Originally Posted by mtldesai809
I am flying from EWR to AMD below is my flight schedule

EWR - BOM - AI 144 leaving on 06/14/2018 2:00 pm and arriving on 06/15/2018 2:15 pm
-----------------12 hrs layover-----------------
BOM - AMD - AI 031 leaving on 06/16/2018 1:30 am and arriving on 06/16/2018 2:50 am

So where will immigration and custom will be done at Mumbai or Ahmedabad airport ?
How it will work and any good lounge at Mumbai airport?
Any experience over 11 hrs layover at Mumbai airport.

How this flight will be treated as INTL to INTL or INTL to DOM ?
Well I fail to understand why you opted for AI31 and not AI91 which is generally a legitimate connection I routinely take aft landing in from AI144 to AMD - In any case, as pointed above your Immigration and customs would be in AMD as both these flight are INT connectors - You just hv to get out of A/C and reach out to AI transfer desk!

I would still push a chance to check if they can bump you with your baggage in AI91 which departs BOM at 5.20 pm (And is routinely delayed)
Bioflyer is offline  
Old May 23, 2018, 10:39 pm
  #993  
 
Join Date: Oct 2003
Posts: 1,203
Originally Posted by Anish
Once you enter departure level you cannot simply walk out. The airline needs to provide a written reason to CISF and they will also make sure you take your bags out with you.

If both flights are on the same ticket, OP will receive his BOM-AMD boarding pass in EWR itself and bags can also be tagged through. No reason to short check them and confuse things.
Sometimes, when the second leg is more than 24 hours in advance, airlines (not just AI) have trouble issuing that second BP.
Reason for short check is to minimize bags being sent separately on earlier flight to AMD and pax arriving much later by AI 031.
Luggage sitting around at AMD is not considered advisable. Otherwise, of course through-checkin is preferable.
desi is offline  
Old May 23, 2018, 10:41 pm
  #994  
 
Join Date: Oct 2003
Posts: 1,203
Originally Posted by Bioflyer
Well I fail to understand why you opted for AI31 and not AI91 which is generally a legitimate connection I routinely take aft landing in from AI144 to AMD - In any case, as pointed above your Immigration and customs would be in AMD as both these flight are INT connectors - You just hv to get out of A/C and reach out to AI transfer desk!

I would still push a chance to check if they can bump you with your baggage in AI91 which departs BOM at 5.20 pm (And is routinely delayed)
May be like our friends (who do this routinely), OP did want an opportunity to get out of airport and meet someone/do something.
desi is offline  
Old May 23, 2018, 11:13 pm
  #995  
 
Join Date: Oct 2003
Posts: 1,203
Originally Posted by mcmichael
Hi,
looking at options to Bangalore from London, BA direct flight is out as it is now too expensive for company expense policy.
there is a jet Airways option via Mumbai that would get me to Bangalore the same time as my colleague on the BA flight, on arrival at Mumbai will I need to go through immigration, collect luggage and check in again?
its a 3.5 hour transit so should have plenty time.
its all in the early hours of the morning and in economy so no lounge options, will anything be open?
It’s this or Etihad via Abu Dhabi, opinions welcome!
9W option: Immigration/Customs in MUmbai. Otherwise an easy transfer. No change of terminal. If your fligh tis on time, you have plenty time.
EY option: If layover in EY is neither too short nor too long then it is preferable as you dont have to do intl-to-domestic transfer.
desi is offline  
Old May 31, 2018, 11:52 am
  #996  
formerly gantid
 
Join Date: Mar 2014
Location: IAD
Programs: UA Mileage Plus Platinum, Marriott Platinum elite, *G, Hilton Gold
Posts: 198
I am arriving on LH (J) and transferring to AI Domestic (Y) to BLR on a separate PNR. I have *G. I know that I can checkin after exiting Customs area. Will the AI domestic checkin counter be open around 0130-0200? Will they be able to issue me a lounge invitation as a *G flying on AI on Y?
washingtonian_2017 is offline  
Old May 31, 2018, 5:26 pm
  #997  
 
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, Qatar Gold, Vistara Gold
Posts: 1,293
Originally Posted by washingtonian_2017
Will the AI domestic checkin counter be open around 0130-0200? Will they be able to issue me a lounge invitation as a *G flying on AI on Y?
Yes it will be open. You don't need a lounge invitation in BOM, they will just scan your boarding pass. FYI transit security may not let you enter the departures area more than 3 hours ahead of your flight,
Anish is offline  
Old Jun 1, 2018, 4:09 am
  #998  
 
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,340
Originally Posted by Anish
You don't need a lounge invitation in BOM, they will just scan your boarding pass.
When did they stop issuing lounge invites in BOM?
PiperAtGatesofDawn is offline  
Old Jun 1, 2018, 8:29 pm
  #999  
 
Join Date: Jan 2015
Location: around the bend
Posts: 399
Originally Posted by PiperAtGatesofDawn


When did they stop issuing lounge invites in BOM?
I can't remember the last time 9W issued me a lounge invite in BOM for domestic trips. The lounge has just scanned the BP. For international flights, they still do issue lounge invites.
L_D_M is offline  
Old Jun 2, 2018, 6:22 am
  #1000  
 
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,340
Originally Posted by L_D_M
I can't remember the last time 9W issued me a lounge invite in BOM for domestic trips. The lounge has just scanned the BP. For international flights, they still do issue lounge invites.
Flew AI this April. Got the invite card. Maybe Jet’s systems are more interoperable with GVKs.

The lounge always scans the BP anyways. Earlier it was to enable wifi access. These days maybe it’s only to register the guest.
PiperAtGatesofDawn is offline  
Old Jun 3, 2018, 12:02 pm
  #1001  
 
Join Date: Aug 2016
Programs: BAEC - Lowly blue
Posts: 282
I’ve got a 1hr15 transit in Mumbai early next year flying from Jaipur on AI612 and departing on AI681 to Kochi. This seems quite tight to me but AI/Expedia allowed it.

Has anyone had any experience with a transfer this tight? It is my understating that Air India are based in the new T2 and that will speed things up a bit.

Thanks!
Lewis King is offline  
Old Jun 3, 2018, 11:47 pm
  #1002  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
Originally Posted by washingtonian_2017
I am arriving on LH (J) and transferring to AI Domestic (Y) to BLR on a separate PNR. I have *G. I know that I can checkin after exiting Customs area. Will the AI domestic checkin counter be open around 0130-0200? Will they be able to issue me a lounge invitation as a *G flying on AI on Y?
AI domestic check-in doesn't open till about 2am. They will issue you a lounge pass or the gvk lounge.
oliver2002 is offline  
Old Jun 4, 2018, 5:23 am
  #1003  
formerly gantid
 
Join Date: Mar 2014
Location: IAD
Programs: UA Mileage Plus Platinum, Marriott Platinum elite, *G, Hilton Gold
Posts: 198
Oliver, thank you very much.
washingtonian_2017 is offline  
Old Jun 4, 2018, 10:01 am
  #1004  
 
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, Qatar Gold, Vistara Gold
Posts: 1,293
Originally Posted by Lewis King
I’ve got a 1hr15 transit in Mumbai early next year flying from Jaipur on AI612 and departing on AI681 to Kochi. This seems quite tight to me but AI/Expedia allowed it.

Has anyone had any experience with a transfer this tight? It is my understating that Air India are based in the new T2 and that will speed things up a bit.

Thanks!
75 mins is perfectly fine for a DOM-DOM connection in T2. If your inbound flight is delayed, AI staff will meet you at the aerobridge and escort you to AI681 without having to clear security.
Anish is offline  
Old Jun 4, 2018, 9:48 pm
  #1005  
 
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,340
Originally Posted by Lewis King
I’ve got a 1hr15 transit in Mumbai early next year flying from Jaipur on AI612 and departing on AI681 to Kochi. This seems quite tight to me but AI/Expedia allowed it.

Has anyone had any experience with a transfer this tight? It is my understating that Air India are based in the new T2 and that will speed things up a bit.

Thanks!
Without any major IIROPS it's more than enough time.
PiperAtGatesofDawn is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.