Agent or Online??
#16
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,673
if your company is not completely satisfied with this agent then i could put you guys in touch with my agent to see if they can offer better services at the prices your company is paying....
#17
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
#18
Join Date: Jul 2005
Location: MAA
Programs: BA bronze, Marriott silver
Posts: 2,804
TAs can't be blamed for not seeing fare bucket availability or fares for a bucket that you see on websites. Not their fault.
They CAN on the other hand be blamed for staffing their travel desks with incompetents and then putting up a huge wall of procedure so that booking and changing itineraries is a royal pain, right after the pain you went through to get travel approved in the middle of a travel freeze.
[THAT pain would just about get beat by the pain of giving birth. Maybe]
#19
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,673
Dude the man just said 'global tieup' .. his employer looks like a multinational (as is mine). You try convince a multibillion dollar MNC to switch millions of dollars a year in spend from say Amex, Thomas Cook etc corporate travel desk to some neighboorhood TA in mayur vihar and see how well that works..
last year i put them in touch with one of my clients who happens to be a huge mnc....they were extremely unhappy with the ta they were using & after a couple of meetings the india operations shifted all their travel bookings over to the ta i use....
just because a mnc uses a particular agency doesn't mean that they will continue to use them forever....after all, whoever offers the best rates & services is likely to get the job....
#20
Join Date: Apr 2011
Location: DEL
Posts: 292
Welcome to INDIA, Sir it is probably showing on your computer but will not give you that fare when you try to buy the ticket online... LMAO
#21
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
This has nothing to do with India .. If there is any problem at all , then its in those airline websites or their syncing up with gds etc etc..
I have sometimes seen the same thing when booking with Austrian, Lufthansa and EK ..
And yes, I had a grand welcome when I was born in India more than 30yrs back, but thanks for the re-welcome