Indigo airline sucks
Jul 9, 2010, 3:02 am
#16
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Jul 9, 2010, 4:22 am
#17
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,739
Jul 9, 2010, 10:52 am
#18
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,189
If you have a good relations with a competent TA, through work or personal links or just good luck, by all means use them, especially for complex itineraries.
However, with commission eliminated or reduced, there is little incentive for competent people to enter the field. I always check several sources and it is increasingly rare to find a TA who know more than I do---even if he was inclined to spend time on my requirements, which too is rare.
Still, my main reason for not using TA's has to do with airlines, not TA's. Many airlines routinely tend to blame any real or imaginary mistakes on the TA and tell you to talk to him. When you buy from the airline, any mistake is theirs, they are responsible, and have nowhere to point fingers.
It is rarely the case that I can't a fare and a TA can. Still I always check but unless the savings are substantial, I buy from the carrier.
However, with commission eliminated or reduced, there is little incentive for competent people to enter the field. I always check several sources and it is increasingly rare to find a TA who know more than I do---even if he was inclined to spend time on my requirements, which too is rare.
Still, my main reason for not using TA's has to do with airlines, not TA's. Many airlines routinely tend to blame any real or imaginary mistakes on the TA and tell you to talk to him. When you buy from the airline, any mistake is theirs, they are responsible, and have nowhere to point fingers.
It is rarely the case that I can't a fare and a TA can. Still I always check but unless the savings are substantial, I buy from the carrier.
Jul 10, 2010, 7:11 am
#19
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
..
Jul 10, 2010, 1:25 pm
#20
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,739
very true....but i still use my ta for my bookings....most of the time i'm telling them what to do but i guess i'm now just used to the convenience of them doing everything for me....
Jul 12, 2010, 2:01 am
#21
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
