Iberia- Booked PE but can selected J seat
Nov 3, 2022, 11:18 am
#1
Original Poster
Join Date: Sep 2020
Programs: n/a
Posts: 33
Iberia- Booked PE but can selected J seat
Hello everyone,
I booked for( using miles) premium economy this year Madrid to JFK , never selected seat. then changed the date to next year a few month ago. Never able to select seat until now but found out when i clicked to the icon" change seat" the Business class map appeared. I was able to book business 2L seat. Anyone experience this? it is the weirdest thing ever happened
I booked for( using miles) premium economy this year Madrid to JFK , never selected seat. then changed the date to next year a few month ago. Never able to select seat until now but found out when i clicked to the icon" change seat" the Business class map appeared. I was able to book business 2L seat. Anyone experience this? it is the weirdest thing ever happened
Nov 3, 2022, 11:36 am
#2
Original Poster
Join Date: Sep 2020
Programs: n/a
Posts: 33
Oh I seems to understand why!. The aircraft is A330-200 doesnt have Premium economy seat! WOW, SO maybe next time I should just booked for PE and pray for an equipment change( to get business class for cheap?)
Nov 3, 2022, 1:54 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,080
Pre-selecting a seat doesn't mean that you are definitely flying in Business Class. The a330-200 has far fewer J seats than other long-haul planes, so you can be 100% confident that if IB can sell enough J tickets before departure you won't be sitting in a J seat...
Manage your expectations accordingly...
Manage your expectations accordingly...
Nov 4, 2022, 2:45 am
#5
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,080
Nov 4, 2022, 9:51 am
#6
Original Poster
Join Date: Sep 2020
Programs: n/a
Posts: 33
so, hopefully they change the aircraft again to A350 or A330-300 !! not looking forward to be bump to economy while i ALREADY CHOOSE A J SEAT !
Nov 9, 2022, 10:24 am
#9
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,080
Your seat pre-selection is irrelevant.
I had J seats pre-selected for me and my family, based on an upgrade using Avios that hadn't actually been processed correctly. I suspected as much, since the Avios weren't taken from my account, but decided to try for a "free" upgrade. We arrived to the airport, told the upgrade wasn't done right, and were assigned PE seats after all...
Unless your e-ticket has been re-issued in J with or without your knowledge, you are completely at the mercy of IB agents at the airport if your plane doesn't have a PE cabin on the day.
I had J seats pre-selected for me and my family, based on an upgrade using Avios that hadn't actually been processed correctly. I suspected as much, since the Avios weren't taken from my account, but decided to try for a "free" upgrade. We arrived to the airport, told the upgrade wasn't done right, and were assigned PE seats after all...
Unless your e-ticket has been re-issued in J with or without your knowledge, you are completely at the mercy of IB agents at the airport if your plane doesn't have a PE cabin on the day.
Nov 9, 2022, 11:29 am
#10
Original Poster
Join Date: Sep 2020
Programs: n/a
Posts: 33
Your seat pre-selection is irrelevant.
I had J seats pre-selected for me and my family, based on an upgrade using Avios that hadn't actually been processed correctly. I suspected as much, since the Avios weren't taken from my account, but decided to try for a "free" upgrade. We arrived to the airport, told the upgrade wasn't done right, and were assigned PE seats after all...
Unless your e-ticket has been re-issued in J with or without your knowledge, you are completely at the mercy of IB agents at the airport if your plane doesn't have a PE cabin on the day.
I had J seats pre-selected for me and my family, based on an upgrade using Avios that hadn't actually been processed correctly. I suspected as much, since the Avios weren't taken from my account, but decided to try for a "free" upgrade. We arrived to the airport, told the upgrade wasn't done right, and were assigned PE seats after all...
Unless your e-ticket has been re-issued in J with or without your knowledge, you are completely at the mercy of IB agents at the airport if your plane doesn't have a PE cabin on the day.
Nov 15, 2022, 11:01 am
#11
Join Date: Oct 2022
Posts: 24
Hi,
Same experience here: have booked a PE seat on a long-haul red-eye from MAD early next year. This route is alternating between A350-900 or A330-200 depending on the day, thus after what I can assume was an equipment change my pre-selected - and paid for - seat (21L in PE on A350) is now showing as 2L on A332.
Not much we can do but wait until online check-in I guess (and even then, no guarantees). IMHO this is quite annoying as I would much rather enjoy the peace of mind of a pre-selected good Y seat rather than play the lottery to fly J while risking ending up in a worse seat in Y...
Does this mean that asking customer service to re-issue the ticket in accordance with the new seat selection would guarantee seating in J? Does this ever happen?
Same experience here: have booked a PE seat on a long-haul red-eye from MAD early next year. This route is alternating between A350-900 or A330-200 depending on the day, thus after what I can assume was an equipment change my pre-selected - and paid for - seat (21L in PE on A350) is now showing as 2L on A332.
Not much we can do but wait until online check-in I guess (and even then, no guarantees). IMHO this is quite annoying as I would much rather enjoy the peace of mind of a pre-selected good Y seat rather than play the lottery to fly J while risking ending up in a worse seat in Y...
Does this mean that asking customer service to re-issue the ticket in accordance with the new seat selection would guarantee seating in J? Does this ever happen?
Last edited by mmh_; Nov 15, 2022 at 11:07 am
Nov 15, 2022, 11:07 am
#12
Original Poster
Join Date: Sep 2020
Programs: n/a
Posts: 33
Hi,
Same experience here: have booked a PE seat on a long-haul red-eye from MAD early next year. This route is alternating between A350-900 or A330-200 depending on the day, thus after what I can assume was an equipment change my pre-selected - and paid for - seat (21L in PE on A350) is now showing as 2L on A332.
Not much we can do but wait until online check-in I guess (and even then, no guarantees). IMHO this is quite annoying as I would much rather enjoy the peace of mind of a pre-selected good Y seat rather than play the lottery to fly J while risking ending up in a worse seat in Y...
Same experience here: have booked a PE seat on a long-haul red-eye from MAD early next year. This route is alternating between A350-900 or A330-200 depending on the day, thus after what I can assume was an equipment change my pre-selected - and paid for - seat (21L in PE on A350) is now showing as 2L on A332.
Not much we can do but wait until online check-in I guess (and even then, no guarantees). IMHO this is quite annoying as I would much rather enjoy the peace of mind of a pre-selected good Y seat rather than play the lottery to fly J while risking ending up in a worse seat in Y...
Nov 15, 2022, 12:05 pm
#13
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,080
You would have more luck asking to move your dates to ensure that you get a PE seat.
Nov 15, 2022, 12:19 pm
#14
Join Date: Oct 2022
Posts: 24
Very clear, thanks. Guessing not even a boarding pass issued at online check in would ensure seat assignment (probably dumb question, please humor me)?
Nov 16, 2022, 11:22 am
#15
Original Poster
Join Date: Sep 2020
Programs: n/a
Posts: 33
FYI, I did called Iberia to confirm and they told me yes- YOU WILL GET BUSINESS CALL SEAT. They even emailed me with my confirmed seat in business class.
Anyway, due to a personal reason , I need to cancel my trip so if you can report back for future reference that will be great