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Issues with transferring Miles to Iberia Plus

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Issues with transferring Miles to Iberia Plus

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Old May 8, 2022, 6:13 pm
  #1  
Original Poster
 
Join Date: May 2005
Location: FRA
Posts: 45
Issues with transferring Miles to Iberia Plus

Hi there,

I tried to transfer Amex Rewards and Marriott Bonvoy points to Iberia Plus. In both cases an error message showed up saying that the Iberia no. couldn't be recognised. Amex wanted an 8-digit no. (Marriott didn't specify that), but mine is 9-digit.
I opened the Iberia account a week ago.

Any thoughts if there is a workaround?

I actually need to use Iberia Avios urgently. The Iberia flight I want to book with Avios is no longer available via BA, but shows availability vat IB Plus.
Tim3112 is offline  
Old May 8, 2022, 6:37 pm
  #2  
 
Join Date: Dec 2004
Posts: 7,904
Since you’re in FRA I think you’re allowed to create an Avios.com account and use the trick described at this link. Transfer Amex to BA. Transfer BA to Avios.com. Transfer Avios.com to IB.

https://www.godsavethepoints.com/lin...vios-accounts/

I transfer directly so I haven’t tried the trick.
rrgg is offline  
Old May 8, 2022, 11:53 pm
  #3  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
IB+ accounts now have 9 digits? That is going to get really really messy...

You can´t use Combine your Avios like the previous poster mentioned, until your account is 90 days old and you´ve had earning activity.

If the partners can´t deal with a 9-digit IB number - and it´s probably coded that way to avoid client typos - then there´s nothing much you can do.
LupineChemist likes this.
craigthemif is offline  
Old May 9, 2022, 4:13 am
  #4  
Original Poster
 
Join Date: May 2005
Location: FRA
Posts: 45
Thanks a lot for your advice of going via avios.com. That is indeed a good option which I did not have in mind.

Unfortunately my IB Plus account is not yet 90 days old and I cannot get it activated as all fails.

Do you know if there are currently any quick possibilities to activate an IB Plus account that is not yet 90 days old?

My new IB account has 9-digits (I learnt earlier it was 8-digits). I tried tried to register for Erewards but failed, as my IB Plus number could not be recognized.

Amex rewards says transfers to IB's new 9-digit account do not work and Marriott Bonvoy transfer failed as well (error message: "number cannot be recognised").

Buying Avios is currently also not working at IB.

Very frustrating as I urgently need to book an Iberia reward which is not available at ba.com, but still shows 2 seats at iberia.com. I need only 1150 Avios to book it and would like move them over from BA.
Tim3112 is offline  
Old May 9, 2022, 5:33 am
  #5  
 
Join Date: Dec 2004
Posts: 7,904
I’ve used the Ib portal before, and miles take a while to post. Maybe something digital like iTunes could post faster? It’s a long shot. You might still be stuck with the 90 day problem that I forgot about. https://ibplustore.iberia.com/retailers/itunes-store-es
rrgg is offline  
Old May 9, 2022, 9:00 am
  #6  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
Even if you "activate" the account, you still have the 90-day problem before any Avios can be moved from BA or AerLingus.
craigthemif is offline  
Old May 9, 2022, 10:35 am
  #7  
 
Join Date: Feb 2011
Location: C1, C1.5 C2
Programs: aa ua dl jb starwood marriott hyatt
Posts: 442
You might try adding a zero to your number. I had an 8 number and they just added a bunch of zeros in front of it.
Iberia website is horrible. Have been frustrated by it many times. Theirs is worse than Deltas for trying to search for award travel.
anngi is offline  
Old Jun 15, 2022, 9:58 am
  #8  
 
Join Date: Jan 2016
Posts: 108
Amex has not yet offered a fix to this Iberia 9 digit account link error issue. I have a few friends trying to link their new 9 digit IB accounts without any success and Amex representative says they are waiting for the fix.
peterrudy is offline  
Old Jun 24, 2022, 3:49 pm
  #9  
 
Join Date: Jun 2014
Location: London
Programs: Hilton Diamond, IHG Diamond, BA Gold
Posts: 167
hmm it accepted the number for me when I deleted the last digit of the 9-digit number, but the transfer will probably fail
petter2 is offline  
Old Sep 19, 2022, 5:49 am
  #10  
 
Join Date: Dec 2007
Programs: M&M FTL, 1WRLD SAPPHIRE, AZ CORP
Posts: 71
any updates on their IT fix?
jcaitsith is offline  
Old Mar 18, 2023, 5:18 am
  #11  
formerly OliverS
 
Join Date: Nov 2004
Posts: 405
Hi, an update for all those who are also waiting: I did get it to work (full details here: https://www.flyertalk.com/forum/35096679-post14.html)
otr271 is offline  


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